Senior Technical Lead, Audio Visual Job at Encore Global (Kansas City)

Sr. Technical Lead, Audio Visual

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , Miami

Salary:

18.93 - 24.60 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Senior Project Manager/Leader

We are seeking a highly experienced Senior Project Manager/Leader for an 8-month...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

February 19, 2026

Requirements

At least 5 years of Audio-Visual/Videoconferencing technology experience
10 years of Project Management experience
Deep understanding of VoIP, Video over IP, building telecommunications infrastructure, and high-availability hosting solutions
Expert proficiency in Microsoft Project and the MS Office suite (Word, Excel, Outlook)
Strong grasp of software development platforms, multi-tier models, and cloud technologies
Exceptional negotiation, conflict resolution, and presentation skills
Ability to translate complex technical issues for senior executive decision-making
Knowledge of technical standards and best practices for AV and IT deployment

Job Responsibility

Plan and lead concurrent I&IT and AV projects, developing project charters, master plans, and work breakdown schedules
Provide specialized expertise in Audio-Visual, Videoconferencing, and VoIP technologies
Ensure finalization of functional design drawings and onsite system installation
Coordinate I&IT procurement to negotiate and acquire hardware, software, and IP circuits
Manage external service providers and local trades
Identify and assess project risks, recommending mitigation strategies
Apply change management principles to facilitate business process shifts
Manage high-level client relationships and partnerships, providing advice for business cases and Treasury Board submissions
Develop test plans based on use cases, oversee system functionality testing, and manage the final client handover (Commissioning) and sign-off
Manage project budgets, refine cost estimates, and ensure fiscal accountability throughout the project lifecycle

What we offer

Innovative Portfolio: Work with state-of-the-art converged communications, including mobile, voice, data, video, and radio technologies
Hybrid Flexibility: Enjoy a hybrid work model (standard 7.25-hour days) based out of a central Toronto office
Leadership Impact: Direct technical teams and vendors on mission-critical infrastructure projects with high sensitivity and confidentiality ratings

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Director of Event Technology - III

The Director, Event Technology III (DET III) is responsible for leading a succes...

Location

United States , Kansas City

Salary:

58642.00 - 76235.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
5+ years of audio visual experience
3+ years of operations supervisory/management experience
3+ years of customer service or hospitality experience
Sales experience is a plus
Working knowledge of audio-visual equipment in a live show environment
Ops 200 & Leadership 200 Certification
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction and people development focus

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Partners with Venue Sales Leadership on sales strategies
Creates and participate in business review presentations
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures
Strategically ensure event profitability is maintained based on proper staffing per event
Achieves Encore’s financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs
Train and directs operations and sales managers to complete standard and ad hoc reports
Complete and analyze reports to effectively manage the business

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Director of Event Technology - III

The Director, Event Technology III (DET III) is responsible for leading a succes...

Location

United States , Kansas City

Salary:

58642.00 - 76235.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
5+ years of audio visual experience
3+ years of operations supervisory/management experience
3+ years of customer service or hospitality experience
Sales experience is a plus
Working knowledge of audio-visual equipment in a live show environment
Ops 200 & Leadership 200 Certification
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction and people development focus

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Partners with Venue Sales Leadership on sales strategies
Creates and participate in business review presentations
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
Strategically ensure event profitability is maintained based on proper staffing per event
Achieves Encore’s financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs
Train and directs operations and sales managers to complete standard and ad hoc reports
Complete and analyze reports to effectively manage the business

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Executive Producer and Editor, The Daily T

The Telegraph is seeking an experienced and dynamic Executive Producer & Editor ...

Location

United Kingdom , London

Salary:

Not provided

The Telegraph

Expiration Date

Until further notice

Requirements

Proven experience as an Executive Producer, Senior Producer, or similar role in podcasting, radio, or audio journalism
Strong editorial judgment and experience in news or current affairs content
A track record of successfully launching and growing podcast audiences in a competitive media landscape
Excellent team management skills, with experience leading diverse teams in a fast-paced environment
Deep understanding of audio production processes, including scripting, sound design, and editing
Ability to manage multiple projects simultaneously and meet tight deadlines
Experience with podcast analytics and audience engagement strategies
A creative and adaptable mindset, with a passion for innovation in audio storytelling
Understanding of video production and experience with video podcasting
Strong problem-solving skills and ability to troubleshoot issues efficiently

Job Responsibility

Oversee the daily editorial agenda, ensuring The Daily T delivers sharp, engaging, and high-quality journalism
Work closely with hosts, producers, and reporters to develop storylines, formats, and exclusive content
Maintain high editorial and production standards, ensuring accuracy, fairness, and alignment with The Telegraph’s brand and values
Innovate and evolve The Daily T, introducing new storytelling techniques, audience-focused formats and topic extensions including investigations and interviews
Drive and guide guest strategy, ensuring the team proactively liaises with the newsroom and secures high-profile guests ahead of the day/week
Foster a collaborative culture that seamlessly integrates the audio team with the newsroom, ensuring alignment, innovation, and a thriving team dynamic in a fast-paced news environment
Identify newsroom talent and help develop them to be part of the Daily T team
Lead the end-to-end production process, from planning and scripting to recording and post-production
Oversee scheduling, episode planning, and workflows to ensure timely and seamless delivery of daily episodes
Manage a team of producers and technical staff, providing guidance, mentorship, and feedback to maintain excellence

What we offer

Dynamic working opportunities
medical cover
parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
life assurance
season ticket loans
a range of flexible benefits
access to a variety of training and development opportunities through The Academy

IT Support Engineer - Identity & Access Management

As a key member of the Technology team, this Technical Support Engineer role pla...

Location

Australia , Brisbane

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Tertiary Qualification in Information Technology and/or Business or equivalent industry experience is desirable
ITIL v3 or 4 certification is desirable
Minimum 2-5+ years as a Helpdesk / Technical Support Engineer or similar
Experience in managing user access management (UAM) activities and supporting audit and control requirements
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting

Job Responsibility

Provide frontline IT support by receiving and handling email, telephone, and walk-up requests from internal and external customers, following agreed procedures
Act as the primary contact for Identity & Access topics, with a focus on user lifecycle management, access control, and audit- and control-related activities
Take ownership of Identity & Access audit activities, including coordinating and executing periodic access reviews, collecting and maintaining audit evidence, tracking and following up on remediation actions, and ensuring controls are operated and documented in line with internal and regulatory requirements
Perform User Access Management (UAM) activities, including processing access requests, role changes, and leaver access removals in line with internal policies and approval workflows
Provide IAM support, including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues across key business applications and infrastructure services
Triages Service Requests and Incidents to appropriate teams, ensuring Identity & Access-related tickets are handled accurately, promptly, and in line with defined SLAs
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor, with particular attention to access-related requests and incidents
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures, escalating complex Identity & Access issues where required
Fulfil Service Requests by following documented processes and procedures and proactively suggesting improvements to Identity & Access and audit workflows where appropriate
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required, ensuring appropriate access is configured and verified as part of the deployment

Fulltime

Account Director

The Account Director works with a portfolio of accounts across all markets. This...

Location

United Kingdom , London

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Demonstrated excellent customer service skills
Ability to create technically and/or logistically complex proposals
Ability to create and execute a strategic customized account plan
Experience in networking targeted customers at industry events
Experience working within a team environment to over-deliver on desired results
Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations
Experience with internal and external Producers, Technical Directors, and Event Planners
Excellent computer skills including all Microsoft Office applications
Experience with the use of customer relationship database
Experience with creating and executing presentations using PowerPoint and/or other forms of media

Job Responsibility

Identify and develop account plans designed to increase revenue while managing compliance, profitability, and revenue channel development
Qualify and quantify the customers holistic needs in AV, Event Technology, Production, Content and all technical event needs
Create and execute plans to further penetrate the account
Ensure each account moves from vendor status through desired role of trusted advisor and moving up the buy/sell hierarchy by establishing and delivering on our Core Value Proposition
Understand customer’s industry trends and associations, and build a network that continues to establish credibility, rapport, and opportunities to engage customers
Identify trends in spend and develop strategy to penetrate those markets further
Develop a rolling 12 monthly view of all Key Account Events or planning
Develop deep knowledge of customer procurement strategies, structure, businesses, and synergies
Identify and build strong relationships with individuals responsible for planning or producing large/complex/strategic events within customer’s organization
Aggregate client account-based growth data and evaluate areas of opportunity

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

New

Senior Manager Events and Catering

Assists the Assistant Director of Catering by providing support to the operation...

Location

United States

Salary:

85000.00 - 113000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years’ experience in the event management, food and beverage, or related professional area
OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years’ experience in the event management, food and beverage, or related professional area

Job Responsibility

Projects supply needs for the department
Applies knowledge of all laws as they relate to an event
Understands the impact of banquet operations on the overall success of a conference event and manages activities to maximize customer satisfaction
Adheres to and reinforces all standards, policies, and procedures
Maintains established sanitation levels
Manages departmental inventories and maintains equipment
Schedules banquet service staff to forecast and service standards, while maximizing profits
Assists team in developing lasting relationships with groups to retain business and increase growth
Manages department controllable expenses to achieve or exceed budgeted goals
Verifies that all banquet event orders (BEO’s) are developed and distributed according to established guidelines

What we offer

Relocation Assistance Available

Fulltime

Senior Technical Lead, Audio Visual

Encore Global

Location:
United States , Kansas City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 29, 2025

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