Senior Technical Engagement Manager Job at Vercel

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...

Location

United States , New York

Salary:

150000.00 - 180000.00 USD / Year

EvolutionIQ

Expiration Date

Until further notice

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people
along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Job Responsibility

Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform

What we offer

Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
Additional family, wellness, and pet benefits
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
Flexible schedule for new parents returning to work
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
$1,000/year for each employee for professional development
Opportunities for tuition reimbursement
Annual bonus plan
Company equity plan (RSUs)

Fulltime

Senior Program Manager (Technical)

We are seeking a Senior Program Manager (Technical) to join the CTO Strategic In...

Location

United States , Seattle

Salary:

135400.00 - 217600.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 10+ years of relevant work experience across program management (background as a Technical Program Manager or Engineering Program Manager is preferred)
Background in data analytics and insights, with the ability to interpret complex data sets and translate findings into actionable insights
Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience)
Demonstrated experience and success leading high-impact, cross-functional programs
Expertise partnering with leaders and stakeholders on strategy while leading roadmap creation, prioritization processes, and change management communication

Job Responsibility

Design, implement, and scale a comprehensive program for our Global Engineering Interns and Early Career Talent
Provide regular updates and data reports, including progress against goals to stakeholders and executive audience
Define goals and data metrics to measure the effectiveness of and improve upon the program
Create stable, scalable, and sustainable programming across the Engineering job family and beyond

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Strategic Engagement Manager

The Atlassian Advisory Services team is a globally distributed group of dedicate...

Location

United States , San Francisco; Austin; New York; Seattle

Salary:

129800.00 - 208400.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience within SaaS companies
5+ years of Services or Success customer-facing roles
Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously
Customer discovery/value realization skills
Experience identifying and interpreting themes from customer data
Experience working on cross-team projects, engaging with Sales, Product, Support, Customer Success Management and other teams
Experience helping an organization adopt an Atlassian product or similar product
Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting

Job Responsibility

Lead the Atlassian Advisory Services paid engagements with some of our largest customers, helping them unlock the potential of their teams and drive outcomes with the Atlassian System of Work
Manage client expectations, services engagement health, and ensure successful completion of delivery work with the customer
Collaborate with Atlassian teammates for your client engagements including co-creating long-term strategic engagement and adoption plans with Sales and Success counterparts
Facilitate a deeper level of engagement with Advisory Services customers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Technical Services Senior Manager

Technical Services Senior Manager position in the M Circular Metals Division, re...

Location

Greece , Thessaloniki

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

7+ years of experience in engineering, technical services, or industrial project management within heavy industry or metallurgy
Proven leadership in managing large-scale investment projects and multidisciplinary teams
Strong background in plant operations, maintenance, and industrial automation
Degree in Engineering or a related technical field
Proficiency in engineering software, industrial IT systems, and project management tools
Fluency in Greek and English

Job Responsibility

Leading the execution of engineering, procurement, construction, and maintenance for current and future Circular Metals plants
Developing and implementing strategies for industrial IT systems aligned with plant operations, ensuring cybersecurity and data integrity
Managing technical investments and ensuring alignment with strategic and operational goals
Overseeing contractor engagement and performance across projects and services
Negotiate multi-year contracts and ensure compliance with safety, budget, and operational standards
Embedding maintenance best practices to enhance asset reliability and reduce downtime
Ensuring compliance with HSE standards and fostering a culture of safety and environmental responsibility
Support the development of technical specifications and documentation for new projects
Coordinate with cross-functional teams to ensure seamless integration of technical services
Monitor and report on key performance indicators related to technical operations

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan
Company car
Fuel allowance
Performance bonus

Fulltime

Senior Technical Product Marketing Manager

We are seeking an enthusiastic Senior Technical Product Marketing Manager to dev...

Location

United States

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Proven experience in Service Management, along with hands-on experience in implementing Service Management solutions
Over 7 years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably within ITSM, ESM, or ITOM software sectors
A comprehensive understanding of the priorities and needs of ITSM and IT operations leaders
Exceptional communication skills
proficient in presenting and demonstrating the value of products and solutions to IT buyers, influencers, and internal stakeholders
Outstanding public speaking and presentation abilities, capable of engaging and inspiring diverse audiences. Demonstrates confidence in both practices and products
Strong networking and relationship-building skills. Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media
Experience representing organizations at industry events and conferences
Relevant certifications in ITSM or related fields are advantageous

Job Responsibility

Develop compelling, differentiated, and feature-accurate content and messaging that effectively highlights the Atlassian Service Management solution
Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients
Remain informed about industry trends and advancements to ensure our solutions remain competitive and relevant
Serve as a spokesperson for the organization, providing insights and thought leadership on Service Management practices and innovations
Engage directly with senior leadership teams at our largest customers to facilitate their understanding of the transition to the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
Collect feedback from external engagements to inform product development and strategic initiatives

What we offer

health coverage
paid volunteer days
wellness resources
bonuses
commissions
equity

Fulltime

Senior Technical Product Manager

At Endor Labs, building the most technically rigorous and developer-friendly App...

Location

United States , Palo Alto

Salary:

180000.00 - 240000.00 USD / Year

Endor Labs

Expiration Date

Until further notice

Requirements

Strong technical product management experience in developer-facing platforms
Deep understanding of application security and modern developer workflows (CI/CD, IDEs, source code analysis)
Experience translating AppSec use cases into well-defined, reliable product workflows
Hands-on experience productizing AI or agent-based systems, including defining workflows, guardrails, and success metrics
Ability to go deep technically while maintaining strong product judgment and execution focus
Proven ability to partner credibly with engineering, sales engineers, and customers

Job Responsibility

Strategy and Vision: Own your product area’s vision, strategy, and success, aligning it with user needs and business goals. Directly engage with customers and prospects to gather feedback, understand user problems, and shape the product roadmap
Product Lifecycle Management: Define and prioritize features, while working with engineering, from ideation and discovery through execution, launch, and iteration
AI-First Platform: Enhance Endor’s agentic platform–define which agents to build, which tools to add, keeping in mind the trade-offs between cost and latency
Go-to-market: Work with product marketing, sales enablement and other teams to develop messaging and positioning for product launches, and create materials to support the sales team
Data-driven decision making: Use quantitative and qualitative data to track product performance, identify opportunities, and measure the success of the product area

Senior Product Engagement Manager

As our Senior Product Engagement Manager for Clarity - you will play a critical ...

Location

United States

Salary:

130000.00 - 170000.00 USD / Year

Bloomreach

Expiration Date

Until further notice

Requirements

4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
Background working with SaaS, eCommerce, AI, or fast-moving startup environments
Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases

Job Responsibility

Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
Analyze customer behavior, usage patterns, and performance data to identify insights and improvement opportunities
Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritized opportunities for Product and Engineering
Identify friction points - technical, experiential, or organizational - and coordinate cross-functional solutions
Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
Provide Sales with early value stories, proof points, and risk indicators emerging from trials
Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
Help establish trial metrics, health indicators, and early success criteria

What we offer

Health care including medical, dental, and vision insurance
401k Plan with employer contribution
A great deal of freedom and trust
Flexible working hours
Work virtual-first
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program

Fulltime

Senior Manager, Trust Engagement

The Trust Engagement team is a globally distributed team of security & complianc...

Location

United States

Salary:

221400.00 - 289050.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of progressive experience across management roles, in Security, Governance, Risk, and Compliance domains
Experience mentoring and developing high performing teams, with a track record of elevating team capability and fostering a culture of excellence
Demonstrated ability to influence cross functional teams and drive organizational change in security, risk, and compliance domains
Proven success in driving programs that scale trust and security practices across large organizations
Evidence of impact beyond individual projects, such as shaping strategy or leading initiatives that span multiple departments or regions
Proven ability to brief and influence executives and customers on trust, security, and compliance strategy
Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Experience in a large-scale enterprise Cloud solutions

Job Responsibility

Provide leadership, mentorship, and manage a high performing team of AMER based professionals, fostering a culture of technical excellence and continuous improvement across the Trust Engagement function
Contribute to strategic planning for the Trust Engagement function with senior leadership, shaping and executing a winning enterprise strategy that aligns with Atlassian’s Trust objectives
Drive improvements in processes, tooling, and reporting to enhance the effectiveness and scalability of Trust Engagement programs
Partner cross functionally with security, compliance, and legal teams on strategic initiatives that deliver customer trust outcomes at scale
Act as the primary point of contact for Strategic & Enterprise customer escalations, driving timely resolution and preventing recurrence through post incident reviews and process improvements
Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Technical Engagement Manager

Vercel

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 13, 2025

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