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As a Solutions Engineer, you will have broad responsibility and growth potential in helping us take our pre-sales organization to the next level. Our customers are the world's leading technology organizations. No other role at any other company gives you insight into how so many world-class organizations and developers build software at scale, and no other role at any other company puts you right in the middle of it all like we do.
Job Responsibility:
Learn about our products, our value propositions, our customers, our team, and our processes
Build a trusting relationship with your peers on Sales, Field Engineering, Post-sales Customer Success and Support teams
Join customer and prospect calls with some of our largest customers to understand their needs, how we communicate the value of Sourcegraph, and how we deliver positive impact to our customers’ business
Get demo certified
Take ownership of more prospective relationships, partnering with Account Executives (AEs)
Lead early-stage conversations with prospective customers and delve into the technical needs for success
Serve as an advocate on behalf of your customers by bringing important insights and feedback back to internal teams
Make internal contributions by identifying opportunities to help propose and deliver solutions
Participate in Solutions Engineer-led projects which will mature our own capabilities, increase the breadth of our footprint both internally and externally, and positively impact our business and our customers
Establish yourself as a thought leader and evangelist by using your insights to teach prospective customers new and better ways to get value from Sourcegraph
Mentor, recruit and train teammates, prospects, and new hires
Requirements:
At least 4 years experience in a relevant role such as pre-Sales Engineering or Solutions Engineering with a technical product
Experience selling Enterprise software solutions and have gone through the lived experience of the Enterprise process selling motions
Innate curiosity of getting to the root of customer problems and understanding their motivations
Well versed in back end infrastructure architecture
Very technically inclined and have a propensity to code
Experience writing code in one of the following: JavaScript, Python, Java, Go
Problem solver who loves to troubleshoot
Strong verbal and written communication skills, specifically across technical presentations and product demonstrations
ability to influence and excite a technical audience
Working knowledge of the end-to-end software development lifecycle and concepts such as continuous integration and continuous deployment
Ability to speak fluently with our developer champions and users
Strategic mindset to be able to identify opportunities and potential solutions to solve both internal and external problems or gaps
Enjoy building tools, templates, and technical enablement collateral
Organized approach to work, with demonstrated ability to proactively manage a set of concurrent opportunities, to make difficult prioritization decisions, and to use data to guide decision-making
Not afraid to learn a new skill to solve a problem that benefits or unblocks a deal