Senior Solutions Engineer Jobs

Atlassian

Location:
Canada, Remote

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Atlassian is hiring for a Senior Solutions Engineer to work with Fortune 500 enterprise customers in a remote capacity. The role involves partnering with sales teams, conducting discovery sessions with clients, and demonstrating the value of Atlassian products to optimize customer success. The position focuses on a blend of technical and business expertise to solve client pain points, articulate solutions, and expand cross-product opportunities.

Job Responsibility:

Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success
participate in customer discovery to understand the customer's current state and business problems
map Atlassian products, platforms and solutions to customer needs
identify additional opportunities for cross-product or solution expansion
investigate, discover, and assess client pain points
act as a product expert in the pre-sales process
lead compelling value-based demonstrations tailored to stakeholder needs
guide customer's technical needs in the sales process
forge strong partnerships with aligned account executives
document product feedback and competitive intelligence from customers
continuously develop pre-sales and Atlassian product knowledge.

Requirements:

5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done
ability to interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
comfort in both business and technical contexts, interacting with executives or talking shop with technical audiences
passion for continuously learning, growing, and challenging oneself
customer-centric mindset with a proven track record in building executive relationships and rallying teams to meet customers' needs.

What we offer:

Health and wellbeing resources
paid volunteer days
accommodations or adjustments during recruitment
support for local community engagement
learn more at go.atlassian.com/perksandbenefits.

Additional Information:

Job Posted:
December 02, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Solutions Engineer