Senior Solutions Architect Job at GoFundMe (San Francisco)

Senior Solutions Architect

GoFundMe

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

137000.00 - 206000.00 USD / Year

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Job Description:

GoFundMe Pro is seeking a Senior Solutions Architect to join our Technical Solutions & Partnerships team. In this hands-on role, you will architect, design, and validate scalable technical solutions that enable our largest nonprofit customers to successfully grow their revenue on GoFundMe Pro to help further their missions. This is a pre and post-sales role. This is a revenue-focused architecture role that works directly with large enterprise customers across the sales and post sales lifecycle. You will bridge pre-sales business & technical discovery and post-sales architecture best practices, while also serving as a key expert on GFM products, services and partner solutions distilling customer needs, influencing product direction. You will partner closely with Sales, Product, Engineering, customer success to accelerate solution sales, onboarding and adoption.

Job Responsibility:

Pre-Sales Business and Technical Architecture Discovery: Accelerate the sales cycle by identifying path forward for technical gaps, risks, constraints, and integration considerations early
Advise Sales teams and Solution Engineers on architectural trade-offs
Collaborate with pre-sales, product and delivery teams on proofs of concepts and pilots to validate solutions & proposed architectures
Provide clear, defensible solution recommendations, including scalability considerations, technical limitations, and delivery implications
Define and document reusable solution patterns for common, repeatable use cases
Post-Sales Solution Design & Technical Execution: Own end-to-end technical solution architecture design for customers across the full Classy product suite
Translate business needs into clear, actionable technical requirements that implementation teams can execute against
Define and document reusable solution patterns for common use cases (e.g., memberships, premiums, giving carts)
Guide customers on GoFundMe’s Salesforce integration, ensuring designs align with best practice
Lead architectural discussions related to integrations, balancing customer expectations with platform capabilities and long-term sustainability
Customer Engagement, Product Partnership & Implementation Oversight: Serve as the primary technical lead during implementation, guiding discovery, build, and delivery with enterprise customers
Act as a trusted technical advisor to customer stakeholders, including technical teams, project managers, and solution owners
Negotiate requirements directly with customers, clearly communicating trade-offs, constraints, and decisions around what can be delivered
Partner closely with Product and Engineering to distill customer needs into well-defined, prioritized requirements, advocating for customer outcomes while accounting for platform strategy and delivery constraints
Present customer-driven requirements and architectural implications to product leadership, helping guide product investment decisions
Proactively identify adoption, scalability, or launch risks and drive mitigation strategies
Support implementation teams in resolving complex integration challenges and optimizing execution quality
Continuous Improvement & Best Practices: Develop and maintain Salesforce-specific integration frameworks, standards, and reusable assets
Provide structured feedback from enterprise implementations to refine solution patterns and product roadmap
Maintain deep expertise in Salesforce, enterprise SaaS ecosystems, and API-based integration architectures
Stay current on emerging technologies, customer needs, and industry best practices to continuously evolve Classy’s solution approach

Requirements:

7+ years of relevant pre-sales architecture, consulting or professional services experience designing technical solutions
Executive communication skills are required
5 years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements
Strong knowledge & experience with ReST APIs, JS, and implementing middleware
Strong organizational skills
Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively
Able to take ownership of complex technical problems and drive them to resolution
Ability to understand customer requirements and translate them into technical design
Strong people skills to lead collaboration across functions and organizations
Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions
Superior analytical, problem solving and critical thinking abilities
Degree or equivalent relevant experience based on the core responsibilities of the role

Nice to have:

Experience in payment processing systems
Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems
Experience with the nonprofit / fundraising industry
5+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls

What we offer:

Competitive pay
Comprehensive healthcare benefits
Financial assistance for things like hybrid work, family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs
Commitment to DEI through ongoing initiatives and employee resource groups
Community engagement through volunteering program
Equity
Dental
Vision
Life insurance
401(k) saving program

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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