Senior Solutions Architect Job at Aiven Deutschland GmbH (Austin)

Senior Solution Architect

The Solution Architect (SA) team is a globally distributed team of experts who a...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience within SaaS companies
2+ years of Enterprise customer-facing roles
Demonstrated expertise in SaaS and Atlassian Cloud
Experience administering Atlassian DC and/or Cloud ecosystem including tools like Access, Jira Software, Jira Service Management, Confluence, Crowd, etc.
Background in SaaS based-architectures, integration methods, and security considerations
Experience with Atlassian's Cloud migration process, associated migration utilities, and hybrid SaaS and on-premise deployment models
Experience supporting the entire lifecycle of the Atlassian Ecosystem
Technical product demonstration, documentation, and presentation experience
Comfort speaking to and influencing a customer's technical teams
Experience helping an organization adopt an Atlassian product or similar product

Job Responsibility

Design technical solutions and prescriptive solution-specific guidance for direct customer engagements
Cultivate deep technical expertise in the Atlassian Platforms, staying up-to-date on all new capabilities to support varied customer needs
Understand technical requirements, guide implementation of solutions, and ensure successful product adoption
Identifying customer business challenges
provide insights that help decision-makers discover opportunities and the value of addressing them with Atlassian’s Cloud solutions
Create solution content to support customer goals and outcomes
Map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey
Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams
Collaborate with cross-functional teams across Sales and GTM teams, CSS, Channel and other internal and external Partner teams to support the client, identify and promote new and expansion opportunities, and drive success
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

Health and wellbeing resources
Paid volunteer days
Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Fulltime

Senior Solutions Architect

As a Senior Solutions Architect at Apollo, you’ll be one of the leaders helping ...

Location

United States; Canada

Salary:

165000.00 - 194000.00 USD / Year

Apollo GraphQL

Expiration Date

Until further notice

Requirements

You're passionate about teams of all sizes succeeding at more than they thought possible
You value empathy and love talking with users and customers to solve their problems
You have a technical background in enterprise data delivery (APIs), and ideally GraphQL
You can create code samples, review and advise other engineers, and develop trusted engineer-to-engineer relationships
You have a track record of delivering timely results because you are organized and have follow-through
You have a creative, “can do” attitude
You find creative ways around obstacles and do not rest until the customer is satisfied
You’re passionate about mentoring and collaborating with others

Job Responsibility

Work directly with engineering teams at a range of companies to educate them on the value of the Apollo Graph Platform and help them consolidate their existing GraphQL efforts to roll out a federated graph effectively
Be a key technical adviser for Apollo enterprise customers at key points in their GraphQL journey—from their first POC through production—and as they expand adoption across their company
Work with customers to understand their goals, roadmap, culture, technical architecture, and the right way to roll out Apollo in their company to accomplish their aims best
Devise innovative solutions to support and accelerate federated graph adoption within customers’ existing architectures, strategize new use cases to grow accounts and find and identify opportunities to maximize business value for Apollo’s customers
Contribute improvements to our documentation, OSS libraries, and platform from customer feedback or issues
Coordinate with tech leads internally to help us continue to build solutions to real-world issues

What we offer

Equity
Benefits
Choice of 3 Anthem Blue Cross medical plans (U.S. employees)
Additional 2 Kaiser medical plans (California residents)
Dental benefits provided by Sun Life Financial
Vision benefits provided by Sun Life Financial

Fulltime

Senior Solutions Architect

The Senior Solution Architect (Customer/Systems/Sales Engineer) will leverage st...

Location

Japan , Tokyo

Salary:

Not provided

Arrcus

Expiration Date

Until further notice

Requirements

BS/MS in Computer Science, Electrical Engineering (or similar)
Minimum 6 years in networking and 3 years of experience in similar roles
Excellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6
Familiarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & Wireshark
Familiarity with cloud networking concepts
Excellent written and spoken communication and presentation skills

Job Responsibility

Provide technical guidance to customers in core, edge and cloud networking solutions for cloud providers, telecom service providers as well as large enterprises
Understand customer problems and translate them into Arrcus solutions while becoming a trusted advisor
Execute in-depth proof of concept (POC) of Arrcus solutions and provide recommendations/reports to the customer
Being current on the networking industry by keeping up with the appropriate standards as well as being able to perform competitive analysis
Author white papers and represent Arrcus at public forums like industry trade shows and events
Conduct training sessions for customers
Actively collaborate and maintain internal infrastructure components for CE team and Arrcus
Work closely with cross-functional teams such as Sales, Engineering, Product Mgmt, Ops and QA to drive customer success

What we offer

Attractive compensation + Equity
Parental leave
Flexible PTO

Fulltime

Senior Solutions Architect

We’re a global team of over 400 people, working together to push the boundaries ...

Location

United Kingdom , London

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

Experience working in technology/software sales, pre-sales or consulting
Fluency in one or more programming languages, such as Java, Python, Go or Ruby
Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
Experience implementing proof of concepts as needed to work with Aiven services to address business requirements
Knowledgeable of public clouds (AWS, Google, or Azure) and in the areas of compute, storage - block and object, networking, and security groups
Linux operating system
demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
A relatively deep conceptual and hands-on understanding of Apache Kafka, Apache Cassandra, Clickhouse, PostgreSQL, MySQL, OpenSearch, or Redis
Act as a subject matter expert on Aiven service offerings
Attention to detail and good problem-solving and project management skills

Job Responsibility

Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
Conduct successful proof of concepts and solve the customers' problems in getting up and running
Actively contribute to customer stability, enablement, and growth
Be an active contributor during the sales process as well as to our existing customers
Be an ambassador for Aiven by various means, such as writing technical blogs, conducting webinars, sponsoring meetups, or technical talks at conferences
Travel up to 10% of the time

What we offer

Participate in Aiven’s equity plan
With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy
Get the equipment you need to set yourself up for success
Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
Get holistic wellbeing support through our global Employee Assistance Program
Your wellbeing matters: we’ve got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit
Need insurance? We’ve got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance
Looking after your future: benefit from our provided Pension Plan

Fulltime

Senior Solutions Architect

As a Senior Solutions Architect, you’ll be a trusted technical advisor to our cu...

Location

United States , Chicago

Salary:

186250.00 - 222525.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Solutions Architect

As a Senior Solutions Architect, you’ll be a trusted technical advisor to our cu...

Location

United States , San Francisco

Salary:

207000.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Solutions Architect

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor t...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Senior Solutions Architect

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor t...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Solutions Architect

Aiven Deutschland GmbH

Location:
United States , Austin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

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Job Posted:
January 13, 2026