Senior Software Engineer-Service Now

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
• Perform Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow application configuration/development as per planned user stories
• Perform code reviews for other developers in the team
• Drive and adhere to ServiceNow development best practices
• Create design documentation translating the functional requirements
• Work closely with ServiceNow product owners to build requested items
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc
• Create or update ServiceNow reports and dashboards
• Create automated scripts using ATF
• Flexibility to work with a variety of personalities and styles
• Team Player
• Must be a self-starter and keen to explore new solutions

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of ServiceNow HRSD development in an enterprise environment
• Strong technical experience of implementing solutions – by configuring and customizing – for all ServiceNow HRSD product modules
• Experience in all ServiceNow HRSD product modules like - Onboarding, Offboarding, Case, Knowledge, HR Virtual Agent, NowMobile, Safe Workplace etc
• Strong scripting ability using JavaScript and ServiceNow APIs
• Ability to write/troubleshoot/enhance custom business rule, client script, script include, UI policy, data policy, UI script, ACL
• Ability to troubleshoot medium-to-complex configuration/scripting issues
• Well versed with various integration mechanisms with ServiceNow and must have strong experience in handling 4-5 integrations with different 3rd party products preferably with Workday
• Well versed with Flow Designer and IntegrationHub, apart from traditional Workflows
• Well versed with SN Performance Analytics
• Well versed with SN ATF
• Strong oral and written communication skills
• ServiceNow Certified Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist – HR
• Continuously improves upon current platform knowledge by learning new applications, studying new release notes, maintaining certifications, and broadening skill sets
• Should be creative and innovative implementing solutions by utilizing the platform’s features as per requirements

5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education