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Axon’s Real Time Operations (RTO) division builds situational awareness software that helps emergency responders manage life-and-death incidents. You will lead the design and scale-out of the cloud control plane that provisions, secures, and orchestrates Axon’s global IoT device fleets. The systems you build will ingest and act on real-time signals at planet scale, with tight SLOs for command/response and device health. Your work will directly improve response times, reduce cognitive load for dispatch and command center operators, and increase responder safety.
Job Responsibility:
Own control-plane architecture for multi-tenant, planet-scale IoT fleets: device provisioning and lifecycle, device identity & PKI, configuration/state management (twin/shadow), command & control, policy/RBAC enforcement, OTA updates and rollout strategies, and authoritative device state
Drive reliability, safety, and security-by-design: zero-trust defaults, mutual TLS, certificate rotation at scale, least-privilege key management (HSM/KMS), robust secrets hygiene, threat modeling, and defense-in-depth for multi-tenancy
Lead cross-org technical strategy: set engineering standards (APIs, versioning, deprecation, rollout, testing), create long-range roadmaps, and mentor/level-up senior engineers across cloud and device teams
Partner with device teams on transport and protocol choices, schema and API contracts, edge–cloud sync models, staged rollouts, failure injection, and field-safe rollback
Establish end-to-end observability (metrics, tracing, structured/audit logs), actionable dashboards, incident response runbooks, and capacity planning with empirical load testing and cost guardrails
Requirements:
10+ years building and operating distributed systems at scale
proven track record of owning critical paths and SLOs
Deep expertise in control planes, service discovery, orchestration, partitioning/placement, and consistency models (CAP tradeoffs, CRDTs, leader/follower, quorum)
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