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Senior Shipping Coordinator

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Sotheby's

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Location:
France , Paris

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

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Job Description:

Reporting to the Head of Shipping and Buyer Experience, the Shipping Coordinator plays a crucial role in supporting the sales process, ensuring compliance with anti-money laundering regulations, and coordinating logistics for both pre-and post-sale activities. This position involves providing customer service, creating shipping quotes, and assisting with the import and export of items. The shipping coordinator will also monitoring the European and International travel exhibitions, as well as lots being temporary import into France for expertise. The ideal candidate will work closely with various departments, shippers and other suppliers to ensure smooth operations, timely delivery, and compliance with Sotheby’s policies and international regulations.

Job Responsibility:

  • Administrative management related to transport operations
  • Administrative management of post-sale adjustments for temporary imports, temporary exports, releases for ‘Mise consommation’ customs warehousing and inventory accounting
  • Monitoring Parisian and international sales results and updating information relating to temporary admissions and temporary exports
  • Preparing/managing customs adjustments and gathering related evidence
  • Managing applications for export licenses and CITES permits in conjunction with carriers, customs, SMF, SLL and the DRIEE, as required by the business
  • Operational management of domestic and international transport files
  • Ensure that works are imported/exported correctly in accordance with applicable laws and regulations
  • Respond and provide rapid resolution to enquiries and issues concerning pre and postsale shipments
  • Assist clients with any inquiries or account-related issues before, during, and after sales
  • Record and validate the quote into our internal system
  • Provide accurate shipping quotes for buyers pre and Postsale by taking care of international shipment and customs worldwide regulations
  • Work alongside the specialist department to make sure we have all the information on import, export and travelling exhibition items
  • Liaising with shippers to request quotes and make sure we obtain the best price, best time of shipment
  • For any accepted quotation, contact the service providers and send them the instructions for packaging, collection, transport and security
  • Ensure the smooth running of local and international transport, examine any problems with carriers and resolve them proactively and efficiently within a reasonable time frame, while keeping the parties concerned informed
  • Communicate to intern / extern client any import customs specificities when travelling exhibition planned
  • Respect the delivery time for any travelling exhibition / lots coming for expertise and then returning to other Sotheby’s office worldwide
  • Where possible, organize group shipments to improve efficiency and reduce costs for Sotheby's and its clients
  • Communicating with shipping vendors and internal specialist departments to troubleshoot and rectify shipping issues in a timely manner, ensuring that the client remains informed
  • Management of re-imports of unsold goods outside the EU
  • Regularisation for Taxe forfaitaire or temporary admission with customs and vendors
  • Upadate the compta matiere database
  • Awareness of any changes to rules and regulations (both internal and external)
  • Coordinating and executing Pre-Sale and Post-sale shipping requests where required to support the team
  • Validating proof of exports for tax refunds

Requirements:

  • Minimum of 5 years of appropriate experience
  • Excellent Client Service Skills
  • High level of initiative
  • A strong working knowledge of international import/export procedures and licensing requirements
  • Strong management and leadership with the ability to motivate teams and work with senior levels of management
  • Good communication and interpersonal skills
  • Excellent organizational skills
  • Decisive, flexible, and innovative
  • Agility of mind, ability to plan, prioritize and multitask
  • Logical, structured, organized and disciplined
  • Able to work with complexity and ambiguity
  • Good English speaker
  • Strong knowledge in EXCEL/ POWERPOINT / WORD

Additional Information:

Job Posted:
January 06, 2026

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