Senior Scheduler, HammondCare

Senior Scheduler

HammondCare

Location:
Australia, Nowra

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Manage and support a team of Schedulers that produce the rosters for our Home Care Employees in the Nowra Region. The role of Roster Coordinator (known internally as a Senior Scheduler) works to provide Scheduling services to all HammondAtHome Nowra areas.

Job Responsibility:

Manage and administer client and staff schedules, ensuring rounds are set up with consideration to consistency, efficiency, fairness, and maintaining care workers contract hours
Partnering with Admissions Team, Care Managers and Client Liaison Managers, the Senior Scheduler will follow best practice methods create schedules that meet the needs of clients and staff whilst meeting the requirements of the Enterprise Agreement
Ensure wise use of resources in terms of travel, makeup contract hours, overtime and broken shifts. Rostering all education, training, vaccinations and other operational requirements

Requirements:

Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre
Experience in managing your own direct reports
Exceptional time management skills and the ability to manage multiple deadlines
Demonstrate previous experience in a similar role with a high level of attention to detail
A natural problem solver you have outstanding communication and coordination skills

What we offer:

Maximise your take-home pay with NFP salary packaging
HammondCare offers its staff excellent training & career development opportunities
Full training is provided with local offices, local managers and a 24/7 support line
First Aid Training and Certification provided
Paid Bonus Schemes like Refer a Friend
Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift and full supply of all PPE
Fitness Passport Membership: Unlimited visits across all fitness facilities in the HammondCare program
Individual and Family memberships available
Full facility access can include gyms, group classes and pools

Additional Information:

Job Posted:
July 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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