Senior Salesforce Admin Job at Groupon

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...

Location

India , Bangalore

Salary:

Not provided

Ethos

Expiration Date

Until further notice

Requirements

4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
Highly motivated, self-directed, team player that can be a jack-of-all-trades
Demonstrated capabilities of working in a high growth, ambiguous startup environment
Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
Comfort with numbers and analysis with a desire to build on analytical skills
Exceptional written and oral communication skills

Job Responsibility

Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally

Salesforce Administrator & RevOps Generalist

The Salesforce Administrator & RevOps Generalist is a hybrid role combining Juni...

Location

United States

Salary:

Not provided

Groupon

Expiration Date

Until further notice

Requirements

1–3 years of Salesforce Admin experience (or equivalent hands-on exposure)
Familiarity with Salesforce Flows (ability to build basic flows or willingness to learn quickly)
Strong troubleshooting skills and problem-solving mindset
Comfortable fixing data, leads, owners, duplicates, and workflow errors
Experience working with GTM or customer-facing teams
Strong attention to detail and data accuracy
Basic reporting & dashboard experience
Ability to communicate clearly with sales reps and managers

Job Responsibility

Perform day-to-day Salesforce configuration (fields, page layouts, record types)
Maintain and update small Flows and automation components
Troubleshoot user issues related to leads, accounts, opportunities, permissions
Fix stuck or misrouted leads
Support routing and assignment logic improvements
Partner with the Senior Salesforce Admin on larger automation projects
Assist in cleanup of metadata, permission sets, and technical debt
Support governance and documentation of Salesforce changes
Identify and fix CRM inaccuracies (duplicates, missing data, misaligned owners)
Ensure proper setup of renewals, upsells, and new deal configurations

Senior Salesforce Administrator

We are looking for a Senior Salesforce Administrator to take a lead role in the ...

Location

United Kingdom , London

Salary:

Not provided

The Telegraph

Expiration Date

Until further notice

Requirements

Strong, hands-on experience configuring Service Cloud in a complex environment
Expert-level Flow creation, troubleshooting, and optimisation
Experience with deployments, change sets/devops tooling, and sandbox management
Ability to design scalable, maintainable solutions that follow platform best practices
Strong understanding of Salesforce data structures, APIs, and error-handling principles
Experience with Omni-Channel, case assignment routing, and automation around service operations
Experience working with Agentforce / AI Agents or a strong ability to learn rapidly
Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification)
Ideally holds Agentforce Specialist certification or relevant Trailhead credentials
Proven experience in a senior admin or advanced second-line Salesforce role

Job Responsibility

Act as a senior system administrator across TMG’s Salesforce platform, with ownership of advanced BAU tasks and complex support requests
Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks
Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP)
Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production
Lead the configuration and expansion of Agentforce for Service
Support the rollout of Einstein for Service capabilities
Stay current with rapidly evolving AI features and help guide internal adoption
Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness
Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable
Document configuration, logic, and release steps in Jira/Confluence

What we offer

Dynamic working opportunities
Medical cover
Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
Life assurance
Season ticket loans
Flexible benefits designed to support your lifestyle and help you achieve a healthy work-life balance
Access to a variety of training and development opportunities through The Academy

Senior GTM Systems Manager

Gem is looking for a senior individual contributor to own and evolve the GTM sys...

Location

United States , San Francisco

Salary:

155000.00 - 185000.00 USD / Year

Gem

Expiration Date

Until further notice

Requirements

6–10+ years in Salesforce / GTM systems / Revenue Operations systems roles
Strong hands-on experience with Salesforce Flows, validation rules, and declarative automation
Experience configuring Revenue Cloud or CPQ in real GTM environments
Deep understanding of pipeline, quoting, renewals, and expansions
Proven ability to design systems with end-user usability in mind
Strong GTM intuition — understands how Sales, CS, Finance, and self-service motions actually work
Ability to make smart tradeoffs: build vs simplify vs outsource
Comfortable operating as a senior IC and primary owner
Clear, confident communicator across technical and non-technical partners
Salesforce Admin or Advanced Admin certification

Job Responsibility

Designing usable GTM workflows (end-to-end)
Revenue Cloud & Quoting
Cross-stack systems integration
Data architecture & system health
Intelligence → Salesforce

What we offer

Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work

Fulltime

Senior Developer - Salesforce PRM Cloud

We are looking for a Senior Developer - Salesforce PRM Cloud to join our team. T...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5+ years Development experience
Minimum 3+ years of hands-on experience in development of Salesforce Lightning framework covering Aura and LWC
Experience with JavaScript
Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach
Experience with integration middleware and Enterprise Service Bus
Experience in Content Management, Translations, and 3rd party AppExchange component integrations
Expertise with Salesforce PRM and Service Cloud
Experience in consuming or sending the message in XML/JSON format to 3rd party using SOAP and REST APIs
Expertise in Apex, process builder, workflow, and triggers
Knowledge of Salesforce Platform Management and Service Cloud

Job Responsibility

Analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization)
Translate design requirements or agile user stories into Salesforce specific solutions using the Salesforce toolsets
Develop end to end Salesforce solutions using Configuration and Customization – Lightning/Velocity components, APEX Class, Triggers, Visualforce pages, etc. covering Aura and LWC
Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On, 3rd party Components
Migrate changes from development to test to production environment using Flosum, Jenkins and ANT
Perform data updates / migration using Data Loader and other Salesforce tools
Performs tasks within planned durations and established deadlines
Collaborates with teams to ensure effective communication in supporting the achievement of objectives
Strong Ability to debug and resolve issues/defects

New

Senior Developer - Salesforce PRM Cloud

We are looking for a Senior Developer - Salesforce PRM Cloud to join our team. T...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5+ years Development experience
Minimum 3+ years of hands-on experience in development of Salesforce Lightning framework covering Aura and LWC
Experience with JavaScript
Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach
Experience with integration middleware and Enterprise Service Bus
Experience in Content Management, Translations, and 3rd party AppExchange component integrations
Expertise with Salesforce PRM and Service Cloud
Experience in consuming or sending the message in XML/JSON format to 3rd party using SOAP and REST APIs
Expertise in Apex, process builder, workflow, and triggers
Knowledge of Salesforce Platform Management and Service Cloud

Job Responsibility

Analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization)
Collaborate with teams and support emerging technologies to ensure effective communication and achievement of objectives
Provide input and support for, and perform full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.)
Provide input to applications development project plans and integrations
Provide knowledge and support for applications development, integration, and maintenance
Provide input to department and project teams on decisions supporting projects
Develop end to end Salesforce solutions using Configuration and Customization – Lightning/Velocity components, APEX Class, Triggers, Visualforce pages, etc. covering Aura and LWC
Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On, 3rd party Components
Migrate changes from development to test to production environment using Flosum, Jenkins and ANT

Senior Marketing Operations Analyst

Hostaway is a SaaS scale-up transforming the vacation rental industry. We're hir...

Location

Argentina , Buenos Aires

Salary:

Not provided

Hostaway

Expiration Date

Until further notice

Requirements

Hands-on GA4 and Google Tag Manager experience, including events, conversions, and cross-domain tracking
Consent management familiarity and a basic understanding of privacy constraints
Proven experience with HubSpot and Salesforce in a B2B funnel, covering lead lifecycle, campaigns, and reporting
BI experience with Looker, or a similar enterprise-grade BI tool
Strong SQL skills using joins, CTEs, and window functions, with confidence validating data end to end
Experience building marketing reporting and enforcing UTM standards

Job Responsibility

Own end-to-end top-of-funnel tracking across web and paid channels, including UTM standards for source, medium, and campaign
Improve GA4 configuration and conversion tracking, maintain Google Tag Manager tags and events, and ensure consent-aware analytics
Define and enforce a UTM taxonomy and naming standards that prevent attribution leaks and double-counting
Build, maintain, and QA dashboards for Marketing performance in Tableau or Looker. Automate weekly and monthly reporting
Partner with HubSpot and Salesforce admins to align the lead lifecycle, campaign member statuses, and definitions for MQL, SAL, and SQL so they are consistent and reportable
Reconcile web analytics with CRM data to validate pipeline influence, revenue impact, and spend efficiency
Write SQL for ad-hoc analysis, including data quality checks and troubleshooting across the funnel
Collaborate with Paid Media, Content, and Product Marketing teams to instrument experiments and measure impact with clear success metrics

What we offer

Competitive Compensation based on market rates in the country of the applicant
100% Remote work from anywhere within your country of residence
Equity in the form of valuable stock options
Values-Driven Leadership
Professional Growth and career advancement opportunities
Annual Paid Leave aligned with country-specific norms
Geographic Specific Benefits such as Health Insurance and Pensions where customary
Dynamic Team Culture with a global company

Fulltime

Senior Strategy & Operations Business Partner, CS/CX

As the Strategy & Operations Business Partner for CS/CX, you will serve as the s...

Location

United States , Oakland

Salary:

140000.00 - 177000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

BA/BS and a growth mindset to keep learning and developing your skills
8+ years of progressive experience in sales or CS strategy and/or operations, RevOps with at least four years focused on operational and technical projects
Gainsight and/or Salesforce admin is preferred
Experience with consumption based revenue models is a plus
Experience in a professional services environment like management/strategy consulting or investment banking is a plus
Experience holding strategic and operational positions in a post-sales ops team that was successfully scaling
Excellent verbal and written communication, presentation, and interpersonal skills, with the ability to influence, build trust, and collaborate effectively with diverse stakeholders, across all levels of the organization, from GTM teams to leadership
Adept at influencing and inspiring cross-functional teams to drive alignment and accelerate decision-making across GTM, Finance, IT, and leadership teams, with a positive and proactive attitude
Exceptional organizational and problem-solving skills, with a high level of attention to detail and a strong ability to manage multiple responsibilities in an ambiguous, fast-paced environment
Self-starter with a strong sense of ownership and the agility to shift tasks or roles when necessary, working both independently and as a team player

Job Responsibility

Lead as a Strategic Advisor: Serve as a core partner to CS/CX leaders, helping translate high-level vision into actionable operational roadmaps and project plans, and executing against them
Facilitate Data-Driven Decisions: You will be driving leverage, insights, advice, and data-driven PoVs to inform the decisions of the teams you support
Lead and Project Manage Complex, High Impact CS Initiatives: Manage a portfolio of projects from ideation through implementation—driving initiatives to unlock improved adoption, retention and expansion
Establish Operational Standards: Define, refine, and maintain our rhythm of the business for CS/CX
Foster Cross-Functional Alignment: Influence and lead teams across CS/CX, Sales, Marketing, Finance, and IT to ensure a seamless handoff and unified experience throughout the entire customer lifecycle
Drive Gainsight & Tech Excellence: Strong tooling knowledge to find opportunities to efficiently leverage Everlaw tech stack

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Monthly home internet reimbursement

Fulltime

Senior Salesforce Admin

Groupon

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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