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Provides total account management support for assigned property accounts. Executes overall account strategy to maximize property business and grow market share. Engages with sales and marketing leadership to develop comprehensive strategic plans. Focuses on growing transient and group revenue. Offers exceptional customer service while building and managing successful client relationships.
Job Responsibility:
Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts
Penetrates assigned accounts for group and transient opportunities
Identifies and aggressively solicits new accounts
Builds and strengthens accounts with existing and new customers
Identifies emerging business opportunities and risks
Promotes accountability to drive superior business results
Executes sales strategy to achieve property goals
Provides exemplary customer service to drive customer satisfaction and loyalty
Resolves guest issues that arise in the sales process
Conducts and coordinates site inspections for hotels
Requirements:
High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required
What we offer:
Equal opportunity employer
Welcoming environment with access to opportunities
Embraces diversity and celebrates the backgrounds of associates
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