Senior Revenue Operations Analyst, 1Password

1Password

Location:
United Kingdom

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Revenue Operations Analyst will support the revenue team with a focus on deal process optimization, ensuring pricing and contracts are efficient, and driving process improvements to scale operations for evolving business needs. You will work cross-functionally across sales, finance, and legal teams and help integrate acquired companies into operational systems.

Job Responsibility:

Review complex deals alongside the GTM team providing guidance on optimal deal structures
Identify risks and opportunities within deals, renewals and our pricing structures, and influence the deal with your recommendations
Accurately processing orders using Salesforce and ensuring deals include all required information and are ready to be invoiced by Finance in a timely manner
Provisioning all SPO/PO orders in back office
Ensure alignment between Salesforce and Back Office to ensure that the Salesforce contract matches our back office billing record
Partners with Deal Desk and systems teams to facilitate process and system improvements to deal desk operations and overall opportunity closure process
Partner with Deal Desk team to perform enablement and other special projects related to Quote to Cash
Monitor the Revenue Operations Slack channel to provide assistance and advice on deal desk and quote to cash related questions
Collaborate with the team to tackle RevOps Cases in the Salesforce queue (churn, data updates related to the deal process, etc)
Work closely with billing engineers, finance, and legal to ensure that our processes are aligned
Support the integration of acquired companies into the 1Password organization by coordinating cross-functional teams and aligning business processes to achieve operational synergies
Working in partnership with the Manager GTM Strategy, Planning and Revenue Operations to support the GTM process and create consistency across all pipeline generating teams
Support the Systems team with prioritization of large scale updates and process changes affecting the Revenue team
Identify areas of improvement and collaborate to identify solutions to streamline and automate data and processes
Champion CRM data hygiene across leads, accounts and opportunities
Maintain reporting and dashboards to bring visibility to actionable insights

Requirements:

4-5 years of sales operations experience in an individual contributor capacity, demonstrated ability in pricing strategy, sales financial analysis, or experience in a similar role - preferably at a SaaS company
Analytical background with strong problem-solving skills and a keen eye for detail and process
Deep understanding of Salesforce CPQ and an ability to resolve common errors on cross-objects within Salesforce
Able to thrive in a fast-paced environment and to work collaboratively alongside our sales teams, managing & prioritizing competing demands
Ability to work cross functionally with finance, legal, and billing engineers to translate our processes, and adapt or evolve the deal desk function
Desire to build relationships and capable of explaining concepts clearly and credibly across all levels of the organization
Ability to handle conflict and navigate discussions to productive outcomes
You possess an analytical mindset with a mature skillset focused on extracting & analyzing data from Salesforce
Required: Salesforce related experience and/or documented training certification
Collaborate with global teams to understand their operational needs and strategies
Ensure consistent use of sales technologies and adherence to best practices

Nice to have:

Experience in Salesforce CPQ
Ability to thrive in a fast-paced environment
Strong relationship-building skills

What we offer:

Maternity and parental leave top-up programs
Generous PTO policy
Four company-wide wellness days
Company equity for all full-time employees
Retirement matching program
Free 1Password account
Paid volunteer days
Employee-led inclusion and belonging programs and ERGs
Peer-to-peer recognition through Bonusly

Additional Information:

Job Posted:
April 24, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Revenue Operations Analyst