CrawlJobs Logo

Senior Production Engineer - Application Support Lead - Futures Engineering

clearstreet.io Logo

Clear Street

Location Icon

Location:
United States, Chicago

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

155000.00 - 185000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Senior Application Support Lead to oversee the support operations for our enterprise futures (cleared derivatives) back-office system, built on Java and ReactJS, and deployed using Kubernetes and Docker. This senior role combines hands-on technical support, team leadership, and strategic oversight to ensure seamless application performance and exceptional user support.

Job Responsibility:

  • Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
  • Manage a team of application support analysts, providing mentorship, training, and performance evaluations
  • Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
  • Lead complex configuration tasks, such as system integrations, and custom module deployments
  • Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
  • Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
  • Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
  • Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
  • Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
  • Contribute to the roadmap for support operations, aligning with business goals and client needs

Requirements:

  • 5–8 years of experience in application support
  • At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
  • Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
  • Hands-on experience with Kubernetes and Docker for deployment troubleshooting
  • Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
  • Experience with ticketing systems (e.g., Jira)
  • Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
  • Proven ability to lead and motivate a support team
  • Strong decision-making and problem-solving skills in high-pressure environments
  • Excellent communication and interpersonal skills
  • Strategic mindset with a focus on continuous improvement
  • Willingness to be on-call for critical incidents and manage team on-call schedules
What we offer:
  • Competitive compensation packages
  • Company equity
  • 401k matching
  • Gender neutral parental leave
  • Full medical, dental and vision insurance
  • Lunch stipends
  • Fully stocked kitchens
  • Happy hours

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Research Engineer

The HPE HPC & AI EMEA Research Lab (ERL) is characterized by a unique blend of i...
Location
Location
Germany , Munich, Berlin
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Development experience in compiled languages such as C, C++ or Fortran and experience with interpreted environments such as Python
  • At least a B.Sc. equivalent in a Science, Technology, Engineering or Mathematical discipline
  • Parallel programming experience, with programming models such as OpenMP, MPI, CUDA, OpenACC, HIP, PGAS languages, etc.
  • An understanding of AI/ML frameworks, experience with frameworks such as TensorFlow or PyTorch is highly desirable
  • An interest in system- and data center monitoring and operational data analysis
  • Professional language skills in English and German
Job Responsibility
Job Responsibility
  • Perform world-class research while also shaping products of the future
  • Work with the most esteemed research partners across Europe
  • Enable high performance research software on pre-Exascale and Exascale supercomputers
  • Provide new environments/abstractions to support application developers to build, deploy, and run applications taking advantage of leading-edge hardware at scale
  • Make and operate HPC/AI systems and datacenters in a sustainable way
  • Manage modern data-intensive workloads in high performance environments
What we offer
What we offer
  • Competitive salary and extensive benefits package (pension scheme, insurances, bike and car leasing, and other fringe benefits)
  • Work-life balance (flexible working time and hybrid workplace model, 30 vacation days, four HPE Wellness-Fridays, up to six months paid parental leave)
  • Support for education, training, and career development
  • Diverse and dynamic work environment
Read More
Arrow Right

Senior Engineer

Senior Engineer, HSBC Technology & Services (USA) Inc., Buffalo, NY: Work across...
Location
Location
United States , Buffalo
Salary
Salary:
150711.00 - 160711.00 USD / Year
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or foreign equivalent in Engineering, Computer Science, Information Technology or a closely related field
  • 10 years of progressive post baccalaureate related experience in technology
  • experience with architectural framework such as TOGAF or equivalent
  • experience with architectural solutioning
  • experience with Enterprise Architecture methodologies such as TOGAF or the equivalent
  • experience with FSA technologies, particularly, Java web based technologies like openAM, Cloud (AWS) and SOA architecture, databases like Mongo
  • experience in implementing integration patterns
  • demonstrated ability to rapidly build relationships with key stakeholders
  • wide hands on experience with Card and payments industry (Local in US and Group products) and associated controls such as PCI DSS
  • experience with Cards Scheme Compliance
Job Responsibility
Job Responsibility
  • Work across Domains within their Region and contribute to and lead the design and development of architectures that are aligned with Group standards, IT and business strategy, meet business objectives and satisfy all relevant regulatory and operational risk controls
  • lead in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance
  • adhere to the current and future Application Architecture
  • develop and maintain the model where required
  • develop software architecture design and support development team in implementing the proposed solutions
  • help analysts to estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support
  • provide support across the end-to-end delivery and run lifecycle
  • utilize skills and expertise to carry out software development, testing and operational support activities
  • end-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
  • liaise with other engineers, architects, and business stakeholders to understand and drive the product or service's direction
What we offer
What we offer
  • Competitive Total Reward Package
  • discretionary annual awards (bonus)
  • robust Wellness Hub
  • welcoming, diverse, and inclusive work environment
  • tailored professional development opportunities
  • industry-leading volunteerism policy
  • generous matching gift program
  • comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups for development and networking.
  • Fulltime
Read More
Arrow Right
New

Senior Mobile Engineer (Android)

As a mobile engineer with strong Kotlin programming language skills, you will co...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
earnin.com Logo
EarnIn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (or higher) in Computer Science, a related field, or equivalent practical experience
  • Strong proficiency in Kotlin programming languages, with expertise in reactive and functional programming paradigms
  • Deep understanding of iOS or Android application architectures (MVVM, MVC, MVP, etc.)
  • Extensive knowledge of professional software engineering practices across the entire development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • 4+ years of relevant industry experience, particularly in mobile development
Job Responsibility
Job Responsibility
  • Develop and implement product features to improve customer experience
  • Help architect and refine mobile infrastructure to enhance scalability and support the organization's expansion
  • Collaborate closely with backend engineers to design robust APIs for efficient mobile-to-server communication
  • Help lead the establishment and governance of engineering best practices, ensuring high code quality and system reliability standards
  • Proactively drive projects, providing clear direction and detailed problem-solving strategies
  • Mentor the mobile engineering team, elevating skills and optimizing processes
  • Design and execute comprehensive unit and UI automation tests to ensure new features perform as required without disrupting existing functionalities
  • Analyze feature effectiveness using advanced analytics to demonstrate impact and inform future enhancements
What we offer
What we offer
  • Hybrid setup with flexibility
  • 80m THB/year International health insurance (IPD/OPD/Dental/Optical)
  • Working with international teams and potential opportunity for travel to our Mountain View HQ
  • Flexible annual learning budget
  • Home office setup allowance
  • Phone, internet, and transportation allowance
  • Fulltime
Read More
Arrow Right

Senior Software Engineer

We are currently seeking an experienced professional to join our team in the rol...
Location
Location
China , Xi'an
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or above, with CET-4 or equivalent English level
  • Lead of the full development life cycle, including release management
  • Strong on JAVA, J2EE, C, C++, Oracle
  • Strong on Agile/DevOps approach and practices
  • Manage, escalate and mitigate risks appropriately
  • Able to contribute towards Functional walkthroughs & discussions
  • Strong on End-to-end impact analysis and Quality Control and gate keeper
  • Strong teamwork spirit and problem-solving skills
  • Strong communication skills and documentation skills in English
  • Proficiency in tooling, such as Jenkins, Git hub, Maven, Nexus
Job Responsibility
Job Responsibility
  • Work with Global product managers maintain the supply/demand planning to ensure the execution feasibility
  • Work as part of Card engineering team with responsibility for CTB (Change the bank) project delivery or ongoing RTB support areas
  • Collaborate with Global credit card domain SME to understand & feedback for the established development best practice & design/development principles
  • Work with Credit cards solution architects/SME to review end-to-end technical design to ensure the design quality
  • Lead engineers/developers to work on project delivery including the development, deployment with high quality on schedule and within budget
  • Review/Ensure the technical design/code structure is technically coherent and future proof and compliance with technology standards and regulatory obligations
  • Identify any issues that may arise to delivery risk, formulate preventive actions or corrective measures and timely escalate major project risks & issues to senior management
  • Provide professional consultancy/support immediately for application teams’ queries/requests including the resource estimation
  • Provide support to help on the whole card team productivity improvement including the DevOps/Agile strengthen and automation improvement within pipelines.
What we offer
What we offer
  • Equal opportunity employer
  • Continuous professional development
  • Flexible working
  • Opportunities to grow in an inclusive and diverse environment.
  • Fulltime
Read More
Arrow Right

Senior Software Engineer

Some careers have more impact than others. If you’re looking for a career where ...
Location
Location
Mainland China , Xi'an
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or above, with CET-4 or equivalent English level
  • Lead of the full development life cycle, including release management
  • Strong on JAVA, J2EE, C, C++, Oracle
  • Strong on Agile/DevOps approach and practices
  • Manage, escalate and mitigate risks appropriately
  • Able to contribute towards Functional walkthroughs & discussions
  • Strong on End-to-end impact analysis and Quality Control and gate keeper
  • Strong teamwork spirit and problem-solving skills
  • Strong communication skills and documentation skills in English
  • Proficiency in tooling, such as Jenkins, Git hub, Maven, Nexus
Job Responsibility
Job Responsibility
  • Work with Global product managers maintain the supply/demand planning to ensure the execution feasibility
  • Work as part of Card engineering team with responsibility for CTB (Change the bank) project delivery or ongoing RTB support areas
  • Collaborate with Global credit card domain SME to understand & feedback for the established development best practice & design/development principles
  • Work with Credit cards solution architects/SME to review end-to-end technical design to ensure the design quality
  • Lead engineers/developers to work on project delivery including the development, deployment with high quality on schedule and within budget
  • Review/Ensure the technical design/code structure is technically coherent and future proof and compliance with technology standards and regulatory obligations
  • Identify any issues that may arise to delivery risk, formulate preventive actions or corrective measures and timely escalate major project risks & issues to senior management
  • Provide professional consultancy/support immediately for application teams’ queries/requests including the resource estimation
  • Provide support to help on the whole card team productivity improvement including the DevOps/Agile strengthen and automation improvement within pipelines
What we offer
What we offer
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
  • Fulltime
Read More
Arrow Right
New

Lead Infrastructure and Automation Engineer

The Lead Infrastructure and Automation Engineer is responsible for developing, m...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
communityfibre.co.uk Logo
Community Fibre
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7-10 years of experience working in a server and storage environment
  • Advanced understanding of Linux (Ubuntu / Debian, and CentOS / RHEL)
  • Experience with infrastructure as code (IAC) practices
  • Configuration management: Puppet and Ansible
  • Orchestration: Terraform
  • DCIM/IPAM tools, e.g. NetBox
  • Log ingestion: OpenSearch/Elasticsearch, Logstash, Kibana, Filebeat, Syslog, Graylog
  • Containerisation: Docker and / or Kubernetes
  • Virtualisation: VMware 7.x
  • Cloud: AWS
Job Responsibility
Job Responsibility
  • Develop, maintain, improve, and support Community Fibre’s infrastructure service environments
  • Manage and maintain existing Linux based servers, both on-prem and cloud hosted
  • Work with the Network Technology Team
  • Build new servers / systems
  • Ensure existing ones are maintained, reliable and resilient
  • Cover backend systems engineering, infrastructure, and site reliability engineering
  • Provide guidance and mentoring to other engineers
  • Create and implement high and low-level designs
  • Act as a senior member for the Network Technology team
  • Provide reports to SLT, Exec’ and Board members when required
What we offer
What we offer
  • 25 days holiday, increasing by 1 day for each year of service up to 28 days
  • Birthday leave
  • Cycle to work scheme
  • Flexible WFH policy
  • Private Health Cover
  • Fulltime
Read More
Arrow Right
New

Agile Scrum Master Senior Consultant

Our Regulatory Engineering team thrives on the challenge of operating in a compl...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
dell.com Logo
Dell
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires 15+ years of related experience in a professional role with a Bachelor’s degree
  • Serves as an expert in the field and principal advisor
  • Applies extensive knowledge of theories, practices and design matters
  • Leads the application of existing principles and guides development of new ideas
  • Works on issues that impact program success or addresses future concepts and products
  • Track record of being an enthusiastic and effective team player with experience leading and influencing internal and external stakeholders to ensure successful outcomes
  • Exceptional organizational and communications skills
Job Responsibility
Job Responsibility
  • Facilitate all scrum events and promote continuous improvement by creating an environment where scrum can thrive
  • Maintain all necessary measurements that assess the team's health
  • Apply a strong understanding of the Agile methodology, principles, tools, and applications that support Agile ways of working
  • Capture and champion resolution of impediments while facilitating communications across teams
  • Coach team members in the Agile framework
  • Assist product owner with product backlog management, refinement, and ingestion of new requests
  • Monitor the scrum processes and meetings with a focus on team efficiency
  • Introduce changes that will ensure quality and timeliness
What we offer
What we offer
  • Comprehensive Healthcare Programs
  • Award Winning Financial Wellness Tools and Resources
  • Generous Leave of Absence for New Parents and Caregivers
  • Industry Leading Wellness Platform
  • Employee Assistance Program
Read More
Arrow Right

Software Engineering Specialist

Associate Director, Software Engineering Specialist role at HSBC focusing on mob...
Location
Location
China , Guangzhou
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • A minimum of 10 years' IT software development experiences
  • Experience as Lead or Senior Android / iOS Engineer in a large-scale mobile engineering environment
  • Mentoring Junior/Mid-Engineers & Strong Leadership
  • Track record of identifying and implementing opportunities to enable Android / iOS engineers to develop more productively and with high quality
  • Experience collaborating effectively across multiple engineering centers in multiple territories
  • Solid technical depth in mobile app architecture, in depth experience of mobile technologies, e.g. Swift, Kotlin
  • browser technologies
  • Proficient in mobile app release, production support and incident management
  • Proficient in enterprise web application, e.g. build tools like webpack, LESS/SASS , dependency management tool like NPM, unit test like Jasmine and Karma
  • Proficient in RESTFUL API integration
Job Responsibility
Job Responsibility
  • Contribute to all phases of the project lifecycle
  • Provide delivery advice with consideration of technical direction for the design, development, implementation and maintenance of HSBC IT systems to business
  • Develop an expert-level understanding of the appropriate business systems of the Group and their associated IT development requirements
  • Apply specialist expertise in the development of IT systems with the objective of optimizing operational performance and improving quality whilst increasing cost-effectiveness
  • Helping with designing, maintaining and improving the CI/CD tools and build pipelines
  • Establish and maintain the community of Android / iOS engineers across the Mobile Foundation, Channel Transformation and beyond
  • Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal / external auditors and external regulators
  • Collaborate with technical leaders and product owners to contribute to product and project strategy, code standards, roadmap definition, and requirements gathering
  • Collaborate with the recruiting team and regional Heads of Engineering to attract, onboard and retain diverse top talent
  • Lead (and govern the adoption of) the definition of the 'HSBC way' of engineering Android / iOS mobile apps/APIs
What we offer
What we offer
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy