Senior Process Engineer

• Develop and lead redesign initiatives that encompass analyses and future state redesigns
• manage assigned complex initiatives involving multiple business process segments to identify risks
• complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions
• consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution
• make decisions and resolve issues to meet business objectives
• interpret policies, procedures, and compliance requirements
• collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• interact with internal customers
• receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Proven experience in developing and executing process improvement strategies
• validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience
• adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences
• demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding
• ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence
• demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities
• skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx
• knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP
• knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism
• experience in Design Thinking and/or Human Centered Design (HCD)
• change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile
• Lean Six Sigma Black Belt and/or strong experience in consulting
• intermediate Microsoft Office (Word, Outlook) skills
• excellent business communication, storytelling, Powerpoint presentations and MS Excel skills
• robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies

• Equal opportunity employer
• accommodation available for applicants with disabilities during application or interview process
• compliance with drug and alcohol policy