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As a Senior Platform Engineer on our Platform Core team, you'll own critical infrastructure components that keep our SaaS and self-hosted enterprise products fast, reliable, and scalable. You'll design solutions that reduce operational toil, collaborate across engineering teams to solve complex challenges, and help your peers deliver better software faster. Your work directly enables product teams to build with confidence and customers to innovate without friction.
Job Responsibility:
Design, build, and improve infrastructure components supporting both our SaaS and self-hosted enterprise products, focusing on stability, efficiency, and a strong experience for our internal and external users
Own services and subsystems end-to-end, taking responsibility for their reliability, performance, and operational excellence through design, implementation, and monitoring
Collaborate with other Engineering and Product teams to troubleshoot cross-layer issues and ensure platform readiness for new features and AI workloads
Empower developers by automating workflows, providing robust tooling, and creating best practice documentation that enables self-service and autonomous delivery
Monitor and support production systems by participating in on-call rotations, responding to incidents, and conducting proactive system health reviews
Contribute to both planned infrastructure initiatives and ad-hoc requests, maintaining flexibility while driving continuous platform improvements
Engage in team communication channels (Slack, meetings, code reviews, demos) to share knowledge, provide feedback, and coordinate efforts
Requirements:
Strong experience working with Kubernetes, Helm, and related open source tooling
Advanced experience working in cloud environments (AWS, Azure, etc.) or on-premise servers
High familiarity with core infrastructure concepts: storage, CI/CD, networking, observability, security, and Linux systems
Proficiency coding using IaC (e.g. Terraform, CDK, etc.) and imperative languages (Python, Go)
Experience with production systems: on-call participation, incident response, and root-cause analysis
Demonstrated ability to own a service or infrastructure component end-to-end and drive meaningful improvements in reliability, performance, or developer experience
A self-starter mentality comfortable in dynamic environments with a strong instinct to reduce toil and automate workflows
Strong written and verbal communication skills
ability to document technical decisions and explain complex concepts through ADRs, SDDs, and architecture diagrams.
Ability to foster an environment where all people can be curious by default, build collaboratively, practice absolute accountability, and innovate relentlessly
Nice to have:
Anaconda, Python, or OSS community experience
Familiarity managing multi-cloud or hybrid architectures
Understanding of AI / ML / GPU development patterns and infrastructure requirements
Knowledge around cloud marketplaces and cost optimization strategies
Familiarity working in and testing code in Windows and Mac environments
Experience working remotely and across transcontinental timezones
Great peer recommendations and appreciation from colleagues
What we offer:
Flexible Vacation Policy
Medical, Dental, and Vision Insurance
Short Term and Long Term Disability
Paid Parental Leave
Monthly Wellness Stipend
Employee Assistance Program and Mental Health Resources
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