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Senior Operations Planning Manager

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British Airways

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Location:
United Kingdom , London

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You’ll join our Operations Planning team, a fast-paced, critical function within Operations, that ensures our Heathrow operations run smoothly and efficiently. In this role, you will drive resource planning excellence by owning and optimising workforce plans —making sure the right people are in the right place at the right time to keep our operation moving. You will align operational needs with business priorities, anticipate demand and make real-time decisions that deliver outstanding operational performance.

Job Responsibility:

  • Lead resource planning and delivery teams to produce accurate, robust resource plans
  • Oversee monthly resource forecasts, identifying risks and opportunities
  • Ensure training plans align with operational readiness and planning cycles
  • Manage roster production, ensuring compliance and operational accuracy
  • Drive continuous improvement through accurate reporting and process optimisation
  • Act as a key business partner to line areas, providing expert resource insight

Requirements:

  • Strong leadership skills with a collaborative, team-focused approach
  • Commercial awareness and the ability to make, and stand by, critical decisions
  • Excellent communication and stakeholder engagement capabilities
  • Analytical mindset with a proactive, results-focused attitude
  • Resilience and confidence in managing complex challenges in a demanding environment
  • A background in resource planning, forecasting and budgeting is essential
  • Advanced Excel and data analysis skills is essential
  • Experience managing and developing high-performing teams
  • Strong organisational and time-management skills
What we offer:
  • Unlimited basic and premium standby tickets on British Airways flights
  • Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family

Additional Information:

Job Posted:
January 08, 2026

Expiration:
January 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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