Senior Operations Excellence Specialist Job at Atlassian (Manila)

Senior Operations Excellence Specialist

We are looking for a skilled Operational Excellence Specialist to join our team ...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Excellent analytical, critical thinking, and problem-solving skills
Be self-driven, and show the ability to deliver on ambiguous projects
Delivery-focused approach with the aim of solving problems
Ability to work in a fast-paced environment while maintaining careful attention to detail
Ability to manage multiple projects independently with different stakeholder groups, with minimum supervisory intervention
Excellent communication skills with the prowess to explain business problems, concepts and issues to a varied audience
Process mapping experience (e.g. Signavio)
Proven ability to balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment
Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing

Job Responsibility

Work with cross-disciplinary teams, gather business needs, and propose solutions
Define and implement HR projects that include transition of services, process improvements, transformation & automation, new program design, etc
Develop detailed project roadmaps, document and measure project performance using various tools & techniques
Define project scope, success criteria, role & responsibilities and connect with the team throughout the project life cycle
Build and maintain relationships with all partners - HR Partners, Service Teams, and other business partners to drive projects & initiatives
Independently handle HR projects creating scalable processes, ensuring the alignment with company strategy, commitments, and goals
Proactively handle project risks, issues, and dependencies and report the project status to project stakeholders
Proactively handle and communicate ongoing changes in the project scope

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Specialist, Supply Operations

The Senior Specialist, Global Supply Acquisition, will own the end-to-end strate...

Location

United States , New York

Salary:

80000.00 - 110000.00 USD / Year

Taskrabbit

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Economics, or a related field, or equivalent experience
5+ years of experience in Operations, Marketplace Operations, or similar fields
Experience managing applicant flows, onboarding systems, and/or supply acquisition (multi-sided marketplace preferred)
Experience working with ATS tools like Fountain
Strong analytical skills
proficiency in GSuite, SQL, Looker/Sigma, and other data tools
Ability to travel 5% of the time

Job Responsibility

Own and optimize the global registration and onboarding funnel for all supply (Helpers and Taskers), improving conversion, registrant experience, and supply quality while reducing application time and costs
Establish and manage registrant requirements (e.g., market waitlisting/gating, document and information requirements), ensuring proper vetting and alignment with operational standards
Leverage our supply model to develop and execute supply acquisition strategies in collaboration with BI, Marketing, Partnerships, Country Managers, and Metro Leads to maintain healthy supply levels and meet fulfillment targets
Partner with Fulfillment and Tasker Success teams to ensure independent contractors are available in the right place at the right time to deliver high-quality customer experiences
Lead and support BPO teams responsible for executing registration tasks (application vetting, document verification, onboarding communications), ensuring accuracy, quality, and throughput
Collaborate cross-functionally with Product, Engineering, and CS to drive funnel improvements, automation, and scalable onboarding solutions
Drive operational excellence by mapping complex processes, developing metrics, and implementing creative solutions to optimize or automate key workflows
Define and track KPIs for supply health, funnel performance, acquisition costs, and ROI
build dashboards to monitor supply needs and inform strategy across markets
Support alignment across Taskrabbit and Dolly, ensuring supply strategies and standards are consistent across both brands and tailored to market needs

What we offer

Taskrabbit is a Hybrid Company
Employer-paid health insurance
401k match with immediate vesting
Generous and flexible time off with 2 company-wide closure weeks
Taskrabbit product stipends
Wellness + productivity + education stipends
IKEA discounts
Reproductive health support

Fulltime

Senior Sales Operations Specialist

Be part of a team where your work takes center stage, shaping the future of soft...

Location

India , Bangalore

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

7+ years of experience in sales operations roles or similar positions
Proven experience in managing the quote-to-cash process, including quoting, order management, and revenue recognition
Detail-oriented mindset with excellent organizational and time management skills
Proficiency in CRM Salesforce, including data entry, reporting, and user administration
Ability to work effectively in a team environment, collaborating with cross-functional teams and stakeholders
Demonstrated ability to work under pressure and meet tight deadlines while maintaining accuracy
Quick learner with the ability to adapt to changing business needs and technologies
Excellent communication and interpersonal skills to effectively interact with internal stakeholders
Proactive approach to identifying areas for improvement and implementing innovative solutions
Excellent written and verbal English

Job Responsibility

Manage the quote-to-cash process, including quoting, order management, and revenue recognition
Collaborate and support the sales team to ensure accurate and timely order management and fulfillment
Analyze sales data and generate reports to identify trends, opportunities, and areas for improvement
Ensure data accuracy and integrity within the CRM system
Collaborate with cross-functional teams, including Sales, Information Systems, Finance, and Legal, to drive alignment and streamline processes
Proactively identify process bottlenecks and propose solutions to enhance productivity and customer satisfaction
Stay updated on industry trends, sales best practices, and emerging technologies to drive continuous improvement
Achieve and exceed KPIs consistently to drive success and growth
Demonstrate a comprehensive understanding of our business models and products

Senior People Operations Specialist

Figure is an AI robotics company developing autonomous general-purpose humanoid ...

Location

United States , San Jose

Salary:

160000.00 - 200000.00 USD / Year

Figure

Expiration Date

Until further notice

Requirements

5+ years of experience in People Operations or HR - ideally within a startup or high-growth company
Broad HR generalist experience across compliance, payroll, benefits, performance management, immigration, recruiting, and employee engagement
Experience managing visa processes or partnering with immigration counsel preferred
Excellent relationship-builder with strong communication and problem-solving skills
Organized, proactive, and comfortable juggling multiple priorities
Strong knowledge of employment law and HR best practices
Bonus: holds general HR compliance and employment law certifications

Job Responsibility

People Operations & Compliance: Lead HR operations, including onboarding, offboarding, documentation, and employee records management
Ensure compliance with local, state, and federal employment laws and internal policies
Payroll, Benefits & Compensation: Manage payroll, bonuses, and annual compensation cycles accurately and confidentially
Oversee benefits administration (healthcare, 401k, leave policies, PTO) and serve as the point of contact for employees and vendors
Continuously assess competitiveness of compensation and benefits packages
Performance & Talent Management: Manage performance review processes, goal-setting, and professional development programs
Support managers in coaching, feedback, and growth planning
Culture & Employee Engagement: Develop initiatives to strengthen employee engagement, recognition, and retention
Act as a trusted HR business partner to employees and leadership
Plan company events, recognition programs, and culture-building activities

Fulltime

Senior Technical Operations Treasury Specialist

Mercury is building a complete finance stack for startups. We work hard to creat...

Location

United States , San Francisco; New York; Portland

Salary:

95600.00 - 132800.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

Hold active FINRA Series 7, 63, 24
Have 3-5 years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions
Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple operational workflows
Be comfortable collaborating across functions and working closely with engineers to refine processes and tooling
Possess a problem-solving mindset with a willingness to learn and grow within a regulated environment
Have excellent written and verbal communication skills, especially in documenting processes and surfacing issues clearly

Job Responsibility

Execute core day-to-day brokerage operations tasks such as account onboarding, account updates, trade settlement support, reconciliations, and exception handling
Work directly with engineering and product teams to troubleshoot operational issues, surface gaps, and test workflow improvements
Partner with compliance and support teams to ensure that operational activities align with regulatory requirements and customer needs
Assist in building and documenting processes, controls, and standard operating procedures to improve scalability and consistency
Identify operational inefficiencies and propose solutions that balance regulatory precision with efficiency
Provide hands-on support for new product or process rollouts, ensuring operational readiness and smooth adoption

What we offer

base salary
equity (stock options)
benefits

Fulltime

Senior Training Specialist – Operations (Medical Coding)

We are seeking a highly skilled Senior Training Specialist in Medical Coding to ...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Excellent ability to teach and coach people
Working knowledge of MS Office
Good knowledge of US healthcare RCM
Minimum 5 years of work experience with expertise in multispecialty Denial coding and EM coding
Minimum of 3 to 4 years in Medical coding is preferred
Must possess 1 year of work experience in denial coding management and 1 year of work experience in a Trainer role
AHIMA or AAPC Certification is mandatory

Job Responsibility

Follow the training agenda and facilitate the training for Coding – Denial Management
Accurately code medical records using ICD-10-CM, CPT conventions & HCPCS codes
Able to browse payer guidelines and collate the most accurate information with payer specifics
Interpret medical records of the patients in different specialities and provide appropriate denial actions for the analysis done
Handle diverse groups of new hires and existing coder groups
Provide continuous education for a given set of Clients
Accommodate changes on short notice with business requirements
Train and mentor coders for developing capability on denial management in the organization
Work with transition clients and provide SME support
Participate in focus and compliance audits internally for all types of coders and auditors (ATA)

Senior Marketo Operations Specialist

We are seeking a highly technical and certified Senior Marketo Operations Specia...

Location

United States , Malvern or Charlotte

Salary:

55.00 - 68.00 USD / Hour

Cella

Expiration Date

Until further notice

Requirements

Marketo Certified Professional (MCEP) or equivalent certification is essential and non-negotiable
Expert knowledge of Marketo
Minimum 3+ years of hands-on Marketo experience focused on system operations and campaign orchestration
Demonstrated experience in complex, multi-step journey building, including operational, drip, and automated trigger emails
Strong understanding of marketing and sales cycles within a B2B context
Excellent analytical, problem-solving, organizational, and multitasking skills
Undergraduate degree in a relevant field (e.g., Marketing, Communications, Computer Science)

Job Responsibility

Serve as the hands-on operations lead to build, execute, and rigorously optimize complex marketing programs and campaigns in Marketo, with a core emphasis on sophisticated journey building and orchestration
Partner with the Digital Marketing team to translate documented marketing journeys and campaigns into high-performing, executable automation programs within Marketo
Manage the orchestration of Marketo journeys and campaigns across diverse audience segments, proactively identifying and facilitating cross-journey/campaign efficiency opportunities
Develop and enforce stringent testing and QA practices, ensuring all operational activities, creative, and copy testing are performed with the highest degree of quality and accuracy
Assist with the management of the contact database, including list uploads, segmentation maintenance, upholding strict data hygiene standards, and optimizing email deliverability
Engage in the management and maintenance of various Marketo technology integrations, including CRM (e.g., Microsoft Dynamics), webinar platforms, and data enhancement tools
Facilitate the adoption and utilization of Marketo across the marketing team by providing structured training, office hours, and upskilling on best practices, guidelines, and new capabilities
Regularly build and distribute reports on the performance of Marketo programs, campaigns, emails, and lead scoring efforts

What we offer

medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan

Fulltime

Senior Campaign Operations Specialist

We are seeking a highly skilled Senior Campaign Operations Specialist to join ou...

Location

India , Pune

Salary:

Not provided

6sense

Expiration Date

Until further notice

Requirements

6+ years of experience in Digital Advertising, social and email campaign operations, with a focus on Account-Based Marketing (ABM)
BE/BTech/BS or equivalent technical degree in Computer Science or a related technical field
Proven experience working on digital advertising campaigns and creatives
Strong analytical skills and expertise in campaign optimization strategies
Proven track record of managing and optimizing ABM campaigns
Strong troubleshooting and problem-solving skills, with the ability to resolve issues quickly and effectively
Experience in customer-facing roles with excellent communication and interpersonal skills
Expertise in revenue management, including tracking, reporting, and optimization
Experience in inventory management, including resources, tools, and technologies
Demonstrated problem-solving skills, particularly in the context of digital advertising campaigns and creatives

Job Responsibility

Identify, troubleshoot, and resolve technical issues related to ABM campaigns, ensuring smooth execution from start to finish
Participate in customer calls to provide updates, address concerns, and ensure satisfaction throughout the campaign lifecycle
Oversee the tracking and reporting of revenue linked to ABM campaigns
Manage and track resources and inventory for ABM campaigns
Provide guidance and mentorship to junior team members, sharing best practices and insights
Demonstrate a proactive, self-starter mentality
manage operations during various shifts
Generate and present regular reports on campaign performance, operational efficiency, revenue, and inventory management
Work closely with the sales, marketing, and technical teams to ensure that campaigns align with business objectives and are executed efficiently
Constantly seek opportunities to streamline processes, improve operational efficiency, and enhance the overall success of ABM campaigns.

What we offer

Health coverage
Paid parental leave
Generous paid time-off and holidays
Quarterly self-care days off
Stock options
Equipment and support to work and connect with your teams
Numerous learning and development initiatives
Access to LinkedIn Learning platform
Quarterly wellness education sessions
Self care and personal growth initiatives

Fulltime

Senior Operations Excellence Specialist

Atlassian

Location:
Philippines , Manila

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 10, 2025

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Senior Operations Excellence Specialist

Atlassian

Location:Philippines , Manila

Category:Consulting

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 10, 2025

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Location:
Philippines , Manila

Category:
Consulting

Contract Type:
Not provided

Job Posted:
May 10, 2025