Senior Onboarding Solutions Architect Job at Optimizely

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
Influencing and leading teams - especially without having direct reporting line responsibility
Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Building and steering to a value case - business value consulting and realization

Job Responsibility

Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

New

Enterprise Solution Architect

We are supporting an inbound request for a Senior Enterprise Solution Architect ...

Location

Belgium , Brussels

Salary:

Not provided

Apollo Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Senior / Enterprise Solution Architect
Strong knowledge of ArchiMate
Solid background in Java-based architectures
Demonstrated leadership in cross-functional and multi-country teams
Experience within Banking or Financial Services (strongly preferred)
Exposure to domains such as onboarding, mobility, ticketing, and customer lifecycle processes is a plus
English – required
Dutch or French – required

Job Responsibility

Provide end-to-end solution architecture leadership across multiple countries
Define and govern enterprise and solution architectures aligned with business strategy
Act as a key technical advisor to senior stakeholders and cross-functional teams
Ensure consistency, scalability, and compliance across ASM enterprise solutions
Collaborate closely with business, delivery, and technology teams in a complex enterprise landscape

Enterprise Solution Architect

Contract Opportunity: Solution Architect. We are supporting an inbound request f...

Location

Belgium , Brussels

Salary:

Not provided

Apollo Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Senior / Enterprise Solution Architect
Strong knowledge of ArchiMate
Solid background in Java-based architectures
Demonstrated leadership in cross-functional and multi-country teams
Experience within Banking or Financial Services (strongly preferred)
Exposure to domains such as onboarding, mobility, ticketing, and customer lifecycle processes is a plus
English – required
Dutch or French – required

Job Responsibility

Provide end-to-end solution architecture leadership across multiple countries
Define and govern enterprise and solution architectures aligned with business strategy
Act as a key technical advisor to senior stakeholders and cross-functional teams
Ensure consistency, scalability, and compliance across ASM enterprise solutions
Collaborate closely with business, delivery, and technology teams in a complex enterprise landscape

Senior Manager - Onboarding Architect

Apollo.io is hiring a Senior Manager - Onboarding Architect to oversee the post-...

Location

United States

Salary:

140000.00 - 200000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

5+ years in onboarding, implementation, or technical account management for a SaaS company, including at least 2+ years in a leadership role managing or mentoring individual contributors
Proven experience with GTM tech stacks — including Salesforce, HubSpot, Outreach, Salesloft, Gong, and CRM integrations — is essential. Must be able to advise customers on configuration best practices and data hygiene
Strong technical acumen — able to interpret API documentation, work with data mapping, and guide integration setup between Apollo and third-party systems (e.g., CRM, marketing automation, enrichment tools)
Hands-on experience designing and executing customer onboarding programs for mid-market to enterprise accounts — from kickoff through launch, with clear project plans and measurable outcomes
Exceptional communication skills, both written and verbal, with executive presence and the ability to simplify complex concepts for diverse audiences (sales leaders, admins, and technical teams)
Demonstrated success working cross-functionally with Sales, Solutions Consulting, Customer Success, Product, Engineering, and Support to orchestrate end-to-end onboarding delivery
Comfort operating in fast-paced, ambiguous environments
strong process design mindset and bias toward action and continuous improvement

Job Responsibility

Design the onboarding strategy for mid-to-high value customers
Define and build the roles & responsibilities (R&Rs), operating procedures, and handoffs for the onboarding function, ensuring clarity across Sales, SC, CS, Product, and Support
Develop training curriculum, planning guides, client content, and metrics dashboards
Partner with Product, Solutions Consultants, Customer Success, and Support teams to communicate needs, solutions, and escalations
Maintain, manage, and build strong relationships with Partner agencies to ensure onboarding success
Execute IC onboarding delivery to remain hands-on with customer workflows and process reality
Support customers in configuring Apollo to align with their workflows
Troubleshoot integration and configuration blockers
Provide product and technical guidance through meetings, documentation, and asynchronous channels
Drive successful adoption of core product features and integrations (e.g., SFDC, HubSpot)

What we offer

Equity
Company bonus or sales commissions/bonuses
401(k) plan
At least 10 paid holidays per year
Flex PTO
Parental leave
Employee assistance program and wellbeing benefits
Global travel coverage
Life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Senior Technical Architect

As a Technical Architect, you will be part of the One-Time Services team that ow...

Location

United States , New York City

Salary:

110600.00 - 130100.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

3-5+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity
Strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming
Excellent written and verbal communicator with strong influencing skills and unparalleled follow up
Team player who works well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners)
Problem solver, with a high level of intellectual curiosity
Sees opportunity and growth in learning more about what you do and how it impacts others

Job Responsibility

Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture
Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers
Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes
Support Service Delivery Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers
Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements
Support customers in achieving effective and efficient SDK and API integrations with Braze
Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently
Troubleshoot technical issues reported by customers during the implementation process and provide solutions
Support and design tools that will enhance the efficiency of customer integrations & onboarding

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Senior Solution Consultant

As a Senior Solutions Consultant, you’ll be the trusted solution and technical a...

Location

United Kingdom , London Bridge; Manchester

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

3–5+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM
Demonstrated ability to run complex mid‑market and enterprise sales cycles end‑to‑end: technical discovery → solution design → proof of concept/pilot → technical close
Proven history of influencing revenue outcomes by positioning technical value to non‑technical stakeholders
Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications
Confident communicating with C‑suite executives and technical delivery teams, adapting style and content to the audience
Proactive in identifying risks, gaps, and dependencies during technical scoping
Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation
Familiar with data flows, ETL processes, and systems integration architectures — able to map how platforms exchange and transform data
Understanding of web data layers (for tracking, analytics, and event‑driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client‑side data capture
Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io)

Job Responsibility

Partner with Sales & Customer Success to drive revenue
Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles
Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers
Lead technical discovery sessions that align customer business objectives with platform capabilities
Design and deliver technical solutions
Build integration‑ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.)
Deliver customised demos and proof‑of‑concepts that validate value against specific client needs
Quantify business impact using ROI models, TCO calculations, and business case development
Be the technical link across the customer lifecycle
Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback

What we offer

Parental leave
Medical benefits
Paid sick leave
Dotdigital day
Share reward
Wellbeing reward
Wellbeing Days
Loyalty reward
DEI commitment

Director - AI

The Director -AI in Delivery leads multiple teams and managers, ensuring each gr...

Location

United States

Salary:

168400.00 - 252600.00 USD / Year

3Cloud

Expiration Date

Until further notice

Requirements

12+ years of experience delivering solutions in a primary domain such as application development, cloud platform engineering, DevOps, or data and analytics, including significant work at enterprise scale
7+ years of experience in solution architecture and leading development or engineering teams, including multi-team or multi-workstream efforts at program scale
Proven ability to oversee delivery of complex, enterprise-scale AI/ML programs
Deep expertise across most of the following: Agents & Orchestration – leveraging Semantic Kernel, LangChain, or similar frameworks to design intelligent workflows
applying tool/function calling, planner and agent-based patterns, and workflow automation engines
Search & Retrieval – implementing solutions with vector databases such as Azure AI Search, Pinecone, FAISS, or Milvus
applying hybrid search methods, re-ranking strategies, and selecting embedding models for accuracy and performance
Evaluation, Quality & LLM Operations – establishing offline and online evaluation approaches
using golden datasets, hallucination and groundedness validation, toxicity and safety testing
building telemetry and feedback loops

Job Responsibility

Maintain a clear view of each team member's delivery commitments, growth plans, and internal contributions
Develop and grow team members through regular coaching, clear expectations, and constructive feedback. Build a culture of trust, inclusion, and collaboration
Monitor team health, morale, and workload balance, acting early to address engagement or performance concerns in partnership with practice leadership
Maintain regular one-to-one connections with each team member, provide clear feedback, and help them remove blockers related to client work, pursuits, or internal initiatives
Oversee staffing and resource alignment across teams, balancing utilization, development goals, client needs, and sustainable workloads
Communicate practice priorities and organizational objectives clearly, ensuring teams understand how their work contributes to broader organizational goals
Define interview standards and mentorship strategies, training others to apply them consistently and improving hiring outcomes and talent growth at scale
Create and maintain development plans for team members, including stretch assignments, shadowing, certifications, and opportunities for external visibility
Lead or support performance reviews, promotion recommendations, and compensation input for your teams, using consistent standards that reflect both impact and behavior
Represent your teams in leadership forums, communicate expectations and decisions clearly back to the group, and bring forward patterns, risks, and successes that should shape practice strategy

What we offer

Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role

Fulltime

New

Senior Manager, Solutions Engineering

GoFundMe Pro (formerly Classy) is seeking a Senior Manager, Solutions Engineerin...

Location

United States , San Francisco

Salary:

230000.00 - 270000.00 USD / Year

GoFundMe

Expiration Date

Until further notice

Requirements

12+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or related technical pre-sales roles
Prior experience leading SE teams
Deep technical fluency across SaaS platforms, APIs, integrations, and enterprise architectures
Strong familiarity with Salesforce ecosystems and complex system integrations
Proven success supporting enterprise sales cycles with long timelines and multiple decision-makers
Exceptional communicator with the ability to engage credibly with executives, technical stakeholders, and internal teams
Builder mindset: excited to shape processes, develop people, and evolve a function over time
Passion for mission-driven work and helping nonprofits leverage technology for impact

Job Responsibility

Lead, mentor, and grow a team of Enterprise Solutions Engineers supporting complex, high-value nonprofit customers
Set expectations, best practices, and quality bars for technical discovery, solution design, demos, and customer engagement
Coach SEs on executive presence, technical storytelling, and navigating long, multi-stakeholder enterprise sales cycles
Partner with Recruiting and cross-functional leaders on hiring, onboarding, and team scaling
Serve as a senior technical leader on the most complex and strategic enterprise opportunities
Partner closely with Sales leadership to align on deal strategy, technical positioning, and resource allocation
Ensure consistency and rigor in how solutions are architected, communicated, and positioned across the funnel
Support RFPs, security reviews, integrations discussions, and architectural evaluations as needed
Act as a key bridge between Solutions Engineering, Product, Engineering, Professional Services, and Customer Success
Ensure smooth handoffs from pre-sales to post-sales, with clear solution context and technical documentation

What we offer

Competitive pay and comprehensive healthcare benefits
Financial assistance for things like hybrid work, family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs
Equity
Dental, vision, life insurance and 401(k) saving program

Fulltime

Senior Onboarding Solutions Architect

Optimizely

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

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