CrawlJobs Logo

Senior Observability Engineer for Data Middleware

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Poland , Warsaw

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Exciting senior role in Observability with growth and flexibility. Primary responsibilities will be to provide engineering services for a new global MeshIQ Observability platform for Data Middleware products including: Kafka, Solace, MQ and EMS as well as web serving platforms and future support for ETL and BPM domains. The Candidate will provide senior engineering leadership for our operations team and thought leadership for our wider Observability roadmap and goals. You will be a core team member involved in the evaluation and planning of our Cloud Adoption strategy.

Job Responsibility:

  • Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
  • Ensure that all integration of functions meet business goals
  • Define necessary system enhancements to deploy new products and process enhancements
  • Develop build deployment packaging and automation
  • Responsible for architecture and implementation of HA (High Availability) and DR/COB (Continuity of Business)
  • Manage security screening and vulnerability tracking for Citi's software certification process
  • Performance monitoring and L3 troubleshooting support
  • Integration with enterprise services such as identity management, logging, secrets management, ticketing, etc.

Requirements:

  • 5+ years' experience Solution Architecture, Analysis, Design, Development, Integration and supporting Observability solutions
  • Experience with Observability platforms: MeshIQ products (Nastel Navigator, AutoPilot, X-Ray) would be ideal, but all relevant experience with platforms like Prometheus, Grafana, AppDynamics, ElasticSearch etc.
  • Experience with Automation scripting: Ansible, Linux shell, python, etc.
  • Experience with DevOps Tools: GitHub, Bitbucket, Harness, Jenkins, Artifactory, etc.
  • Experience with CICD Automation: experience deploying and troubleshooting common programming languages such as Java, Python, etc.
  • 3+ years’ past experience developing, integrating or supporting Data Middleware products, e.g. messaging, streaming, ETL, BPM, etc.
  • Experience performance tuning, optimization, monitoring, and troubleshooting
  • Experience in AWS/ GCP / Openshift is an added advantage but not mandatory
What we offer:
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • A discretional annual performance related bonus
  • A chance to make a difference with various affinity networks and charity initiatives

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Observability Engineer for Data Middleware

New

Project Manager, Partner Professional Services

As a Project Manager on our Partner Professional Services team, you'll be a key ...
Location
Location
Canada , Kitchener
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree (preferred)
  • 3-5 years of project management experience, ideally in a customer-facing role
  • Prior experience working with project-tracking platforms
  • A keen eye for thorough and detailed project hygiene, including tracking hours and project tasks
  • Ability to lead project meetings, effectively hold customers accountable, and manage multiple simultaneous customer projects
  • Proficiency with G-Suite, Salesforce, Jira, and other cloud platforms
  • Strong digital communication skills, with an emphasis on visual and verbal clarity during remote interactions
  • Ability to work cross-functionally and collaborate effectively with Support, Customer Success, Marketing, Product, Channel Partner Managers, and other teams when needed
  • Candidates must be able to work US hours
Job Responsibility
Job Responsibility
  • Take full ownership of customer deployment projects, ensuring the successful implementation of all Dialpad products and features
  • Apply the Dialpad deployment methodology and leverage various tools to seamlessly onboard our customers
  • Manage changes to the deployment scope and schedule, identifying potential risks and implementing mitigation strategies
  • Cultivate and maintain strong relationships with the customer and all key stakeholders, ensuring clear communication and alignment throughout the project lifecycle
  • Create and maintain thorough project documentation, ensuring all project details, decisions, and progress are accurately recorded
  • Meet regularly with customers to verify and track all project requirements, ensuring a clear understanding of deliverables
  • Partner with Dialpad Solution Architects to form a dedicated deployment team focused on excellent customer success and project delivery
  • Utilize various cloud platforms and tools (e.g., Salesforce, PSA tools) to manage, track, and monitor your projects and customer health
  • Ensure that all projects are delivered on time and within scope, meeting established success criteria
  • Conduct admin training sessions for customers, assist with configuring integrations, support device provisioning, and troubleshoot complex issues as needed
What we offer
What we offer
  • Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
  • We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success
Read More
Arrow Right
New

Project Manager

As a Project Manager, you are customer-centric, organized, and genuinely enjoy h...
Location
Location
Philippines , Pasig City, Metro Manila
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions
  • Able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
  • Excellent internet connectivity is required
  • Experience in SaaS project management
  • Familiar with Smartsheet
  • Experience with cloud-based communications
Job Responsibility
Job Responsibility
  • Work closely with your manager and the rest of the Professional Services team to learn about Dialpad as a company and its product offerings
  • Start networking with teams you will be working closely with, such as Sales, Customer Success, and Support
  • Collaborate with the enablement team as they guide you through your onboarding classes
  • Begin shadowing your teammates' calls to gain a solid understanding of the Dialpad deployment process
  • Learn the Dialpad deployment methodology and the various tools you will use to assist our customers during deployment
  • Incorporate Dialpad’s methodology into your deployment plans within Smartsheet
  • Work directly with customers and lead their deployments
  • Host end-user and admin training sessions for our customers to educate them on Dialpad products and assist with change management
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive offices with a vibrant environment
  • Certified Great Place to Work culture
Read More
Arrow Right
New

Onboarding Specialist

As an Onboarding Specialist, you are at the crux of customer interaction and ena...
Location
Location
Philippines , Pasig
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2-3 years of working experience in Customer Onboarding, Software Implementation, and Account Management
  • At least 1 year of experience configuring, updating, and supporting VOIP solutions
  • Preferably with experience in chat, handling multiple windows
  • Excellent English communication skills
  • Strong customer service orientation
  • Ability to work independently with minimal management guidelines
  • Organized, detail-oriented, and self-motivated
  • Able to work US core hours while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
  • Experience with telecommunication or SaaS providers required
  • Excellent internet connectivity required
Job Responsibility
Job Responsibility
  • Facilitate onboarding deployment for new customers and products purchased
  • Host end-user and admin training sessions for customers to educate them on Dialpad products and assist with change management
  • Provide detailed walkthroughs and train new customers with implementation and portal setup
  • Deliver quality onboarding in a timely manner by analyzing needs, collaborating with others, and resolving customer issues through discovery and replication
  • Drive customers to implement best practices
  • Clearly communicate product configuration setup requirements and expectations with customers
  • Act as the customer's escalation point for any onboarding-related issues
  • Work on ad-hoc tasks as necessary
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Vibrant environment to cultivate collaboration and connection
  • Certified Great Place to Work culture
Read More
Arrow Right
New

Sr. Video Producer

Dialpad is seeking a Sr. Video Editor/Producer to concept, craft, and deliver co...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of professional experience in video editing, production, or a related field
  • Strong portfolio showcasing a range of video content — storytelling, pacing, and technical polish
  • Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, and related creative tools
  • A solid grasp of visual storytelling, sound design, and cinematography principles
  • Ability to develop creative concepts and execute from pre-production through post-production
  • Strong organization and time management skills — able to thrive in a fast-paced environment
  • Excellent communication skills with a collaborative and solutions-oriented mindset
  • Comfort working with cross-functional teams and giving/receiving feedback constructively
  • A passion for creative experimentation, technology, and human-centered storytelling
Job Responsibility
Job Responsibility
  • Collaborate with creative partners to develop and produce engaging video content that supports marketing, product, and brand initiatives
  • Edit long-form and short-form videos, including product demos, customer stories, paid ads, internal brand content, and more
  • Concept and create storyboards, shot lists, and visual treatments to communicate ideas clearly
  • Mix and design sound, source music, and implement motion graphics or animation to enhance storytelling
  • Manage multiple projects simultaneously, balancing creative experimentation with deadlines
  • Maintain brand consistency across all video assets while evolving Dialpad’s visual voice
  • Collaborate with stakeholders across Marketing, Product, and Comms to align on creative direction
  • Organize, catalog, and maintain video assets for efficient access and reuse
  • Manage post-production workflows including color correction, compression, and export for multiple formats
What we offer
What we offer
  • Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
  • We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success
Read More
Arrow Right
New

Sr. Motion Designer

Dialpad is looking for a Sr. Motion Designer to bring our brand to life through ...
Location
Location
Philippines , Pasig
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in motion design, animation, editing, or a related field
  • Strong portfolio showcasing motion work across digital platforms
  • Expertise in After Effects, Illustrator, and Figma (Cinema 4D or other 3D tools a plus)
  • A strong understanding of animation principles, typography, and visual storytelling
  • Experience creating UI animations that enhance user experiences
  • Ability to synthesize business objectives into visually engaging motion content
  • Excellent time management and organization skills
  • Strong communication and collaboration skills, with the ability to articulate design decisions effectively
  • A collaborative mindset, with a passion for teamwork and partnership across departments
  • Foster and maintain professional relationships with external vendors, partners, and freelancers
Job Responsibility
Job Responsibility
  • Work with designers to develop motion concepts and visual storytelling that align with marketing and product narratives
  • Work closely with designers to develop storyboards and animation prototypes to test and refine ideas
  • Translate complex business use cases and product value propositions into visually compelling animations
  • Create and refine 2D animations in a variety of styles and techniques
  • Edit live-action videos for use on social and web
  • Maintain brand consistency while exploring ways to evolve motion design within our brand system
  • Present and pitch creative ideas to stakeholders across teams
  • Manage project timelines, ensuring timely delivery of assets
  • Communicate effectively with project managers, producers, and creative leadership to align on vision and execution
  • Thrive in a fast-paced environment, handling multiple projects simultaneously while adapting to feedback
Read More
Arrow Right
New

Design Engineer, Design Systems

We’re looking for a Design Engineer who thrives at the intersection of design, f...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An online portfolio demonstrating design-focused technical expertise across multiple projects
  • 3-5 years of experience demonstrating exceptional design engineering fluency across modern product environments, including 1-2+ years contributing to design systems
  • Proficiency and design-focused passion in the front-end stack like Vue/React/Angular/etc, HTML, CSS, Design Tokens, and JavaScript/Typescript
  • Track record of designing, documenting, and evolving styles, Design Tokens, component libraries, UI patterns that scale product development
  • Interest or experience in the design and build of tooling, plugins, or internal utilities that streamline workflows between design and engineering teams
  • Experience building AI/ML-driven features, prototypes, experimental systems, or research tools, ideally leveraging frameworks like Model Context Protocol (MCP) or similar
  • Demonstrated skill in optimizing and refactoring existing UIs for performance, accessibility, and maintainability
  • Proficiency in state management and component-based architecture
  • A systemic approach, thinking in patterns and frameworks
  • Strong understanding of foundational UX principles, design heuristics, information architecture, usability, accessibility, and inclusive design practices
Job Responsibility
Job Responsibility
  • Play a key role in the front-end design strategy of our Design System – style, components, and patterns
  • Advocate for Design, being the bridge between design and engineering
  • Assist the design system team in maturing to take on large, high-visibility initiatives
  • Contribute and execute upon a growing design-focused prototyping practice that explores feasibility, evaluates emerging AI capabilities, and AI design patterns
  • Rapidly build functional prototypes that inform product direction
  • Design and build tooling that supports product designers, researchers, and engineers—such as internal utilities, plugins, and scripts that accelerate iteration and experimentation
  • Prototype and validate new interaction models for AI-powered workflows, experience integrating AI into prototypes, and experimenting with AI-driven UI patterns
  • Ensure quality and performance in everything you build with rigor, optimizing for accessibility, maintainability, and performance as first-class concerns in the design process
  • Act as a guardian of consistency, championing reusable components, ensuring designers and developers adhere to a unified system, and evolving Dialtone, our design system
  • Navigate defined problems with autonomy, helping cross-functional teams clarify ideas and move toward impactful solutions quickly and iteratively
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program that helps you reach your full potential
  • Offices designed to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Exceptional culture, recognized repeatedly as a certified Great Place to Work
Read More
Arrow Right
New

Growth Manager

As a Growth Manager, you’ll own acquisition, activation, and retention for self-...
Location
Location
United States , San Ramon
Salary
Salary:
137750.00 - 170083.00 USD / Year
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in growth, or product-led growth roles
  • Strong understanding of user analytics, experimentation, and growth metrics
  • Expert knowledge of digital marketing performance principles and analytics tools
  • Proven ability to work cross-functionally with global and virtual teams
  • Exceptional analytical and problem-solving skills, with a data-driven mindset
  • Ability to build strong relationships with both technical and business stakeholders
  • Deep understanding of growth loops, virality, and user engagement drivers
  • Resourceful, strategic, and comfortable operating in a high-expectation, fast-moving environment
Job Responsibility
Job Responsibility
  • Own growth performance across the entire self-service funnel, from acquisition through activation and retention
  • Forecast and report on growth performance, providing dashboards and insights that drive data-informed decisions
  • Build and execute growth strategies that drive user adoption, onboarding success, and long-term engagement, and also impact cross-sell and upsell
  • Identify, prioritize, and deliver high-impact growth initiatives based on revenue potential and speed to impact
  • Partner with product, data, and marketing teams to understand churn trends and develop strategies to reduce it
  • Lead end-to-end retention campaigns, collaborating with product, content, and marketing teams to optimize results
  • Continuously test, measure, and iterate on onboarding flows and customer touchpoints to accelerate time-to-value
  • Collaborate cross-functionally with marketing, PR, and content to maximize growth opportunities across all levers
  • Communicate effectively across teams and senior leadership, translating data and insights into clear, actionable recommendations
What we offer
What we offer
  • Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
  • We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success
  • Fulltime
Read More
Arrow Right
New

Manager, Corporate IT

As the Manager of Corporate IT, you'll lead our global IT infrastructure, servic...
Location
Location
Canada , Vancouver
Salary
Salary:
117600.00 - 145200.00 CAD / Year
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security
  • Demonstrated experience managing scalable IT infrastructure and security programs within a SaaS company is highly preferred
  • 3-5 years of experience successfully managing and leading a technical team, preferably in a global environment
  • A customer-service mindset with a focus on delivering high-quality user experiences
  • Proven experience in operating and managing security, automation technology, and automation programs
  • Experience in configuring, deploying, and leading: Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments
  • Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune
  • Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows
  • IT assets including endpoints, office networking, and A/V conferencing systems
  • Demonstrated ability to own and deliver complex, cross-functional IT projects
Job Responsibility
Job Responsibility
  • Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement
  • Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports
  • Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services
  • Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives
  • Take ownership of major IT projects from initiation through deployment, ensuring they are delivered on time, within budget, and meet established technical and business requirements
  • Oversee the design, implementation, and maintenance of all corporate IT infrastructure, including networking, servers (on-premises and cloud), telecommunications, and end-user computing
  • Ensure the efficient operation and continuous improvement of the global IT service desk, focusing on high service levels and user satisfaction
  • Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations (e.g., AI, Agentic AI)
  • Partner closely with the Security team to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
  • Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment
What we offer
What we offer
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Recognized Great Place to Work culture
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy