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Join a company in the middle of an exciting technology transformation, where your expertise will directly influence stability, security, and innovation across a nationwide retail footprint. In this role, you’ll drive meaningful impact from day one—leading complex initiatives, shaping modern network strategies, and elevating the performance of a business that depends on strong, scalable connectivity. If you’re energized by autonomy, thrive in high-accountability environments, and want to help define what “great” looks like in enterprise infrastructure, this opportunity is built for you. The Senior Network and Security Engineer will take ownership of our enterprise network and security infrastructure. This is a critical, high-visibility role responsible for the design, implementation, optimization, and security of network systems across our entire footprint—including 190+ retail stores, a distribution center, corporate headquarters, and multi-cloud environments (AWS, Azure, GCP). As the primary network and security subject matter expert, the Sr Network and Security Engineer will work closely with the Head of Infrastructure and Operations and cross-functional IT teams to ensure our network delivers the reliability, performance, and security required to support our business transformation. This is currently an individual contributor role with significant potential to grow into a management position as the team expands.
Job Responsibility:
Design, implement, configure, and maintain enterprise network infrastructure including routers, switches, firewalls, load balancers, and wireless systems across all company locations
Manage and optimize Cisco Meraki wireless access points, switches, and security appliances across 190+ retail store locations, ensuring consistent connectivity and performance for point-of-sale systems, inventory management, and customer WiFi
Configure, maintain, and troubleshoot Cisco routing and switching infrastructure at corporate headquarters and distribution center, including VLANs, spanning tree, OSPF/BGP, QoS policies, and access control lists
Administer and optimize F5 load balancers (LTM/GTM) to ensure high availability, traffic distribution, SSL offloading, and optimal application delivery for critical business systems
Manage network connectivity and express routes to AWS, Azure, and Google Cloud Platform (GCP), ensuring secure, high-performance hybrid cloud architecture
Design and implement SD-WAN solutions to optimize traffic routing, reduce costs, and improve application performance across distributed retail locations
Plan and execute network capacity planning, ensuring infrastructure scales to meet business growth and seasonal demand fluctuations
Develop and maintain comprehensive network documentation including topology diagrams, IP address management (IPAM), configuration standards, and runbooks
Own and manage enterprise firewall infrastructure, including rule creation, modification, auditing, and lifecycle management to ensure least-privilege access and defense-in-depth security
Administer and monitor Splunk SIEM platform, developing and tuning correlation rules, dashboards, alerts, and reports to detect and respond to security threats
Conduct regular vulnerability assessments and coordinate remediation efforts with infrastructure and application teams to reduce attack surface and maintain security posture
Ensure ongoing PCI-DSS compliance across all network environments, including documentation, evidence collection, control implementation, and support for internal and external audits
Implement and manage network segmentation strategies to isolate sensitive systems, cardholder data environments, and guest networks in accordance with compliance requirements
Monitor and respond to security incidents, performing initial triage, containment, investigation, and root cause analysis in coordination with security leadership
Manage VPN infrastructure for remote access and site-to-site connectivity, ensuring secure communications for remote employees and third-party vendors
Stay current with emerging security threats, vulnerabilities, and industry best practices, proactively recommending and implementing security improvements
Administer and support Avaya VoIP infrastructure including call routing, dial plans, voicemail, SIP trunking, and integration with contact center systems
Troubleshoot voice quality issues, including latency, jitter, and packet loss, implementing QoS policies to ensure clear, reliable communications
Coordinate with telecom carriers and vendors for circuit provisioning, troubleshooting, and service upgrades
Serve as the primary on-call escalation point for critical network and security incidents, providing 24x7 support as needed to maintain business continuity
Perform proactive network monitoring, identifying and resolving performance issues before they impact end users or business operations
Lead root cause analysis for network outages and security incidents, implementing corrective actions and preventive measures
Collaborate with Help Desk, Systems Administration, Cloud Engineering, and Application Development teams to support cross-functional projects and troubleshoot complex issues
Evaluate emerging network and security technologies, making recommendations for adoption to improve efficiency, security, and cost-effectiveness
Develop and deliver technical training and knowledge transfer to junior team members and IT staff as the team grows
Participate in change management processes, ensuring network changes are properly planned, tested, documented, and communicated
Requirements:
Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
or equivalent combination of education and experience
Minimum 7 years of progressive experience in enterprise network engineering, administration, and security
Extensive hands-on experience with Cisco routing and switching technologies, including configuration, troubleshooting, and optimization of enterprise-grade equipment
Demonstrated experience managing Cisco Meraki cloud-managed networking solutions (MR, MS, MX) in a multi-site environment
Proficiency with F5 BIG-IP load balancers, including LTM configuration, iRules, SSL certificate management, and health monitoring
Experience designing and managing network connectivity to public cloud platforms (AWS, Azure, GCP), including VPCs, VPNs, Direct Connect/ExpressRoute, and hybrid architectures
Strong understanding of network security principles including firewall management, IDS/IPS, network segmentation, and zero-trust concepts
Working experience with SIEM platforms (Splunk preferred) for security monitoring, log analysis, and incident detection
Hands-on experience with vulnerability scanning tools and remediation processes
Demonstrated knowledge of PCI-DSS compliance requirements and experience implementing controls in a retail or payment card environment
Experience supporting enterprise VoIP systems (Avaya preferred), including troubleshooting, QoS, and SIP/H.323 protocols
Strong understanding of TCP/IP, DNS, DHCP, BGP, OSPF, MPLS, and other core networking protocols
Excellent troubleshooting and problem-solving skills with the ability to diagnose complex, multi-vendor issues under pressure
Strong written and verbal communication skills with the ability to document technical processes and communicate with both technical and non-technical stakeholders
Ability to work independently with minimal supervision while managing multiple priorities in a fast-paced environment
Availability to participate in on-call rotation and respond to critical incidents outside of normal business hours
Nice to have:
Experience working in the retail industry, particularly in multi-location retail environments with distributed network infrastructure
Industry certifications such as CCNP (Enterprise, Security, or Data Center), CCIE, F5 Certified Administrator/Technology Specialist, CISSP, CISM, or CompTIA Security+
Experience with network automation and Infrastructure as Code (IaC) using tools such as Ansible, Terraform, Python, or REST APIs
Familiarity with SD-WAN technologies (Cisco Viptela, Meraki SD-WAN, or similar)
Experience with network monitoring and observability tools such as SolarWinds, ThousandEyes, PRTG, Datadog, or similar platforms
Knowledge of Zero Trust Network Architecture (ZTNA) principles and implementation
Experience supporting point-of-sale (POS) systems and retail technology environments
Previous experience in a startup or high-growth environment with rapidly evolving technology requirements
What we offer:
Rewarding Environment and Competitive Pay
Generous Dream Maker Discount After First Pay Period
Referral Incentive Program
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Wellness Days & Holidays, including your Birthday off!