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The job holder is responsible for developing and driving key initiatives and partnering with GNB and HBCN CIB stakeholders to deliver the power of HSBC’s international network to our customers. This role involves relationship management with external stakeholders (governments, trade bodies, commercial chambers), elevating the profile of the China Outbound business, and ensuring strategic delivery for HSBC’s dedicated China Desk Managers (CDMs). Responsibilities include executing the Group’s Outbound and Belt & Road Initiative (BRI) strategy, training colleagues, managing client relationships, and driving international growth opportunities.
Job Responsibility:
Drive and coordinate the initiatives formulation, drive actions and track the deliverables
Support the in-country execution of the Group’s Outbound and BRI strategy to drive revenue and achieve the Annual Operating Plan (AOP) targets
Formulate/review customer account strategies and liaise with Clusters/Branches assigning prospects and opportunities to HBCN Coverage Bankers / GNB RMs
Develop metrics and reporting mechanisms that monitor execution of the Outbound and BRI strategy
Interpret and communicate any global GNB and regulatory developments, and ensure timely training and familiarization for frontline teams is delivered
Lead tactical projects to ensure that market firsts are attained for key products and market trends
Devise strategy to raise Outbound and international awareness/knowledge for front-line colleagues
Build relationships with government officials, trade bodies, commercial chambers and regulators in China
Participate in meetings with major/high level Outbound clients and prospects, in order to provide guidance, pitch for new business, resolve any issues, and facilitate smooth operations and services, thus building loyalty and client satisfaction
Establish the agenda for internal education (e.g. workshops and seminars) and external marketing (client forums and summits)
Deepen customer relationships through championing business co-operation with key stakeholders including Global Business, Global Products and Global Functions, to contribute to Outbound and BRI strategy
Provide ‘thought leadership’ on Outbound and BRI matters to key internal stakeholders and serve as a subject matter expertise on international
Organize and deliver workshops, forums, seminars, roadshows and presentations
Work with in-country stakeholders where required to remove any blockages for transactions and act as a point of senior escalation to resolve matters in a timely and efficient manner
Work closely with Global Businesses, Global Products and Global Functions to develop and execute a comprehensive strategy for the China Outbound proposition
Build network with Group offices (including global CIB, GNB and China Desks) to enhance profile and cooperation with China
Support the management of the CDM proposition/governance and conduct periodical review on CDM structure to align with China CIB and GNB management
Provide feedback to GNB teams on CDM performance, and provide support on people management matters, e.g. resourcing new CDMs
Continually assess operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
Requirements:
Minimum of eight years proven and progressive business development, sales management, and credit experience or equivalent
Adaptability and global mobility - the role requires the jobholder to work abroad
People management experience, including managing team managers
Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent
Good understanding and knowledge of GNB and experience with working with multinational corporates
Experience working with senior stakeholders in a global environment
Strong interpersonal and communication skills including organisational, analytical, negotiation, communication, teamwork and influencing skills
Ability to set and manage own agenda, while ensuring alignment with stakeholder priorities
Excellent spoken and written Mandarin and English
Understanding of local operating markets and their corresponding span(s) of control within assigned region
Experience of driving strategic change in a matrix environment.
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