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Join us as a Senior Manager of Technology Operations where you’ll drive the execution of multiple business plans and projects, ensuring financial discipline, operational excellence, and technology alignment. This is a unique opportunity to shape strategic initiatives, optimize resources, and deliver impactful results across diverse programs. You’ll play a key role in developing and driving the product strategy and operations for Walmart’s Marketplace API and developer platform. You will collaborate closely with API Product, Developer Experience, and Solution Provider onboarding teams to design, operationalize, and scale Walmart’s next-generation developer platform.
Job Responsibility:
Define and drive the developer platform strategy to empower third-party developers, Channel Partners (CPs), and strategic sellers to integrate seamlessly with Walmart’s Marketplace ecosystem
Own and lead onboarding for new CPs and strategic sellers, ensuring scalable processes and streamlined technical enablement
Execute an API ecosystem and partner onboarding strategy that aligns with business goals and enhances customer and partner experiences
Collaborate cross-functionally with Product, Engineering, and Business teams to define API standards, data contracts, and developer experience improvements
Develop data models and insights that inform API adoption, partner performance, and ecosystem growth opportunities
Provide technical and operational leadership in designing onboarding workflows and tools that simplify integration for external developers
Influence product roadmap prioritization based on marketplace trends, partner feedback, and data-driven insights
Coach and mentor team members, building deep expertise in developer relations, API integration, and partner success
Drive the execution of multiple business plans and projects, ensuring financial discipline, operational excellence, and technology alignment
Shape strategic initiatives, optimize resources, and deliver impactful results across diverse programs
Requirements:
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area
7 years’ experience in project management, program management, program operations, or related area
2 years’ supervisory experience
Proven experience defining and scaling a developer or partner platform within a large enterprise or marketplace
Strong ability to set product and technical direction for API ecosystems, including developer portal strategy, SDKs, and onboarding frameworks
Experience owning partner success metrics and improving time-to-launch for new sellers and CPs
Demonstrated success in building cross-functional alignment across Product, Engineering, Business, and Partner Management teams
Deep understanding of API architecture, RESTful design principles, authentication frameworks (OAuth, JWT), and event-driven systems
Experience with developer tooling, sandbox environments, and API lifecycle management
Familiarity with eCommerce integration patterns, data synchronization, and marketplace connectivity
Strong data fluency — ability to use analytics to measure onboarding efficiency, partner adoption, and performance KPIs
Knowledge of cloud platforms (AWS, GCP, Azure) and microservice ecosystems
Proven ability to design and execute large-scale onboarding programs for technical partners or sellers
Experience implementing automation and self-service models for API integrations
Strong project management and stakeholder communication skills, including executive-level presentations and technical documentation
Exceptional organizational and prioritization abilities in fast-paced, evolving environments
Nice to have:
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices
Prior experience in developer relations, partner operations, or API product management within eCommerce or SaaS environments
Track record of driving API adoption and ecosystem growth through innovation and collaboration
What we offer:
Multiple health plan options, including vision & dental plans for you & dependents
Financial benefits including 401(k), stock purchase plans, life insurance and more
Associate discounts in-store and online
Education assistance for Associate and dependents
Parental Leave
Pay during military service
Paid Time off - to include vacation, sick, parental
Short-term and long-term disability for when you can't work because of injury, illness, or childbirth