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Senior Manager, Technology Operations - API Business Lead

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Walmart

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Location:
United States of America , Bentonville

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Join us as a Senior Manager of Technology Operations where you’ll drive the execution of multiple business plans and projects, ensuring financial discipline, operational excellence, and technology alignment. This is a unique opportunity to shape strategic initiatives, optimize resources, and deliver impactful results across diverse programs. You’ll play a key role in developing and driving the product strategy and operations for Walmart’s Marketplace API and developer platform. You will collaborate closely with API Product, Developer Experience, and Solution Provider onboarding teams to design, operationalize, and scale Walmart’s next-generation developer platform.

Job Responsibility:

  • Define and drive the developer platform strategy to empower third-party developers, Channel Partners (CPs), and strategic sellers to integrate seamlessly with Walmart’s Marketplace ecosystem
  • Own and lead onboarding for new CPs and strategic sellers, ensuring scalable processes and streamlined technical enablement
  • Execute an API ecosystem and partner onboarding strategy that aligns with business goals and enhances customer and partner experiences
  • Collaborate cross-functionally with Product, Engineering, and Business teams to define API standards, data contracts, and developer experience improvements
  • Develop data models and insights that inform API adoption, partner performance, and ecosystem growth opportunities
  • Provide technical and operational leadership in designing onboarding workflows and tools that simplify integration for external developers
  • Influence product roadmap prioritization based on marketplace trends, partner feedback, and data-driven insights
  • Coach and mentor team members, building deep expertise in developer relations, API integration, and partner success
  • Drive the execution of multiple business plans and projects, ensuring financial discipline, operational excellence, and technology alignment
  • Shape strategic initiatives, optimize resources, and deliver impactful results across diverse programs

Requirements:

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area
  • 7 years’ experience in project management, program management, program operations, or related area
  • 2 years’ supervisory experience
  • Proven experience defining and scaling a developer or partner platform within a large enterprise or marketplace
  • Strong ability to set product and technical direction for API ecosystems, including developer portal strategy, SDKs, and onboarding frameworks
  • Experience owning partner success metrics and improving time-to-launch for new sellers and CPs
  • Demonstrated success in building cross-functional alignment across Product, Engineering, Business, and Partner Management teams
  • Deep understanding of API architecture, RESTful design principles, authentication frameworks (OAuth, JWT), and event-driven systems
  • Experience with developer tooling, sandbox environments, and API lifecycle management
  • Familiarity with eCommerce integration patterns, data synchronization, and marketplace connectivity
  • Strong data fluency — ability to use analytics to measure onboarding efficiency, partner adoption, and performance KPIs
  • Knowledge of cloud platforms (AWS, GCP, Azure) and microservice ecosystems
  • Proven ability to design and execute large-scale onboarding programs for technical partners or sellers
  • Experience implementing automation and self-service models for API integrations
  • Strong project management and stakeholder communication skills, including executive-level presentations and technical documentation
  • Exceptional organizational and prioritization abilities in fast-paced, evolving environments

Nice to have:

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area
  • Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
  • Knowledge of accessibility best practices
  • Prior experience in developer relations, partner operations, or API product management within eCommerce or SaaS environments
  • Track record of driving API adoption and ecosystem growth through innovation and collaboration
What we offer:
  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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