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Senior Manager, Software Development & Engineering- AI Engineering & Operations team

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Charles Schwab

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Location:
United States , Austin

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

180000.00 - 210000.00 USD / Year
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Job Description:

Schwab's AI Engineering & Operations team is responsible for building the next generation Generative AI solutions that shape the future of technology at Schwab. Engineers collaborate across teams to deliver scalable, secure, and high-performing AI systems that align with Schwab’s innovation strategy and operational goals. Additionally, the AI products this team delivers are instrumental in driving data-informed business decisions and elevating client experiences. We’re seeking a Senior Manager to lead/manage a team of engineers who will design and deliver production-grade GenAI applications, enhancing the client journey and driving tangible business value.

Job Responsibility:

  • Provide leadership by mentoring and coaching engineers, fostering strong practices, accountability, and continuous learning
  • Lead the team in solving complex technical challenges and driving rapid iteration from concept to deployment
  • Champion reliability, monitoring, observability, and operational best practices for AI systems and data pipelines
  • Implement and maintain monitoring, alerting, and incident response frameworks to ensure system health and reliability
  • Collaborate with cross-functional teams to align solutions with enterprise strategy and technical standards
  • Advance engineering standards, focusing on operational excellence and quality across all deliverables
  • Exhibit strategic vision, initiative, and adaptability while navigating complex situations and driving organizational alignment

Requirements:

  • 5+ years direct people leadership experience with a proven ability to cultivate talent and build a collaborative team environment, preferably in a large, complex, and geographically dispersed organization
  • 8+ years of software development experience, with 4+ years as a hands-on senior engineer
  • Bachelor’s degree in Computer Science or related field
  • 5+ years building complex products from scratch, nurturing them in production, and ensuring operational reliability
  • 3+ years developing applications and data pipelines interfacing with large datasets
  • 5+ years working with containers and cloud-native applications, operationalizing them in the public cloud with infrastructure as code
  • Demonstrated ability to influence and execute through others, deliver balanced and actionable feedback, and manage multiple priorities
  • Strong people management skills, including hiring, mentoring, performance management and career development

Nice to have:

  • Strong computer science fundamentals and experience across the tech stack
  • Commitment to quality—driving high standards including writing tests at all levels
  • Strong written and verbal communication skills to clearly convey ideas and feedback
  • Strong emotional intelligence, maturity, and executive presence, inspiring confidence and creating followership at all organizational levels
  • Mentoring junior engineers and supporting their technical growth through code reviews and guidance
  • Highly detail-oriented and process-focused with a mindset of continuous learning and improvement
  • Ability to solve complex problems with ambiguous or incomplete data in distributed systems
  • Demonstrated business domain knowledge relevant to previous products
  • Curiosity about new technologies and processes, proactively sharing knowledge and seeking improvement
  • Experience with Python, Java, and front-end development preferred but not required
  • Master’s or advanced degree in Computer Science or related field
What we offer:
  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
  • Bonus or incentive opportunities

Additional Information:

Job Posted:
February 13, 2026

Expiration:
February 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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