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At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.
Job Responsibility:
Drive sales strategy and planning by helping develop key Go-To-Market (GTM) team objectives and their measurement
Collaborate with sales, marketing, and customer success teams to align revenue goals, foster collaboration, and drive consistent execution of revenue strategies
Oversee and optimize revenue operations processes, forecasting, pipeline and opportunity management
To improve productivity and pipeline velocity, identify and address inefficiencies in the end-to-end revenue cycle, from lead generation to customer renewal
Ensure seamless integration and automation of processes to support revenue growth
Own the pipeline management process, ensuring accurate tracking, reporting, and optimization of sales opportunities
Develop and refine revenue forecasting models, aligning sales and marketing efforts with business goals
Work closely with sales leadership to monitor performance, adjust strategies, and ensure accurate and actionable forecasting
Stay abreast of best practices, emerging trends, and new technologies in revenue operations to ensure the company remains competitive
Champion a continuous improvement mindset, driving innovation in revenue generation and operational efficiencies
Regularly assess and refine RevOps processes, tools, and team structure to meet evolving business needs and drive scalable growth
Collaborate with the Analytics & Insights Team to design and maintain comprehensive reporting frameworks that deliver actionable insights across the full revenue funnel using tools like Salesforce, Tableau, Power BI, or Looker
Partner with the Analytics & Insights Team to analyze sales and revenue data, uncover trends, identify growth opportunities, and pinpoint areas for operational improvement
Work closely with the Analytics team to govern KPIs for the sales and business development teams, ensuring alignment with company objectives and providing predictive insights that help address critical business challenges
Partner with sales, marketing, and customer success teams to develop scalable processes and policies that align operational strategies to support revenue generation
Drive collaboration and alignment across departments to achieve company-wide revenue targets and KPIs
Collaborate with engineering teams to design scalable data pipelines and manage new data streams as business needs evolve
Partner with the RevTech team to ensure the CRM systems, BI tools, and other platforms are fully optimized and integrated to drive operational efficiency
Collaborate with the RevTech team to maintain data integrity, streamline process automation, and ensure seamless tool integrations across revenue operations
Work alongside the RevTech team to identify and implement technological solutions that support scalable and efficient revenue operations
Collaborate with the executive team to define and execute revenue growth initiatives, ensuring alignment with company objectives
Monitor industry trends and competitor activity, recommending adjustments to revenue strategies to uncover new growth opportunities
Lead, mentor, and develop a high-performing RevOps team, ensuring alignment with departmental goals and company priorities
Foster a culture of continuous improvement, providing coaching and professional development opportunities to enhance team capabilities
Act as a critical advisor to leadership, offering insights into how RevOps processes and strategies can evolve to meet long-term business goals
Requirements:
5+ years experience in Revenue/Sales Operations, enhancing sales processes, sales tools, reporting, metrics, and policies
A strategic thinker who can use data and instinct to develop simple solutions to complex issues
Experience and passion for sales forecasting/pipeline management & sales planning
Strong understanding of CRMs and especially Salesforce (SFDC)
Familiar with sales tools such as Outreach, Gong, Marketo, Gainsight, etc.
Ability to design and track KPIs relevant to SaaS businesses, driving actionable insights that inform strategy and execution
Expertise in aligning data-driven insights with SaaS growth objectives, ensuring measurable impact across the organization
Skilled in translating complex data into clear, compelling narratives for senior leadership and cross-functional teams
Demonstrated success in partnering with GTM, Finance, and Customer Success teams to drive alignment and results
Deep understanding of SaaS business models, including recurring revenue, retention, and expansion strategies
Familiarity with key SaaS metrics and the ability to influence decisions that drive sustainable growth
What we offer:
Health and wellbeing
Maternity and parental leave top-up programs
Generous PTO policy
Four company-wide wellness days
Growth and future
Company equity for all full-time employees
Retirement matching program
Free 1Password account
Community
Paid volunteer days
Employee-led inclusion and belonging programs and ERGs
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