Senior Manager, Operations - Growth

We're looking for a strategic leader to own and accelerate the growth of our Expert Contributor network–the specialized professionals who power our platform and drive value for our customers. This role sits at the critical intersection of supply operations, go-to-market strategy, and data-driven forecasting. Our Expert Contributor network is the foundation of our business model. These contributors bring domain expertise across various fields to deliver high-quality work for our customers. As we scale, we need sophisticated systems to predict demand, source the right talent with the right skills, and ensure we're always ahead of customer needs across all segments and geographies. You'll be responsible for building a predictable, scalable growth engine that treats expert supply as a strategic lever, not just a reactive function. This means working crossfunctionally to develop forecasting models that anticipate capacity needs, establish partnerships and sourcing channels that diversify our talent pipeline, design ramp plans that get contributors productive quickly, and create the operational frameworks that align our supply strategy with GTM execution. You'll work closely with Delivery Teams to ensure supply plans directly support delivery goals, maintaining the quality and velocity our customers depend on. This is a high-impact role that partners closely with Delivery, Engineering, Operations, Marketing, Analytics, and Sales to build systems and processes that will define how we scale. If you're energized by building 0-to-1 operations in ambiguous environments, love turning data into strategy, and want to shape the growth trajectory of a critical business function, this role is for you.