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Senior Manager, Marketing Operations & Analytics

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States , San Francisco

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Category:
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Contract Type:
Not provided

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Salary:

131000.00 - 220000.00 USD / Year
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Job Description:

PagerDuty is seeking a strategic, data-driven, and revenue-focused Senior Manager, Marketing Operations & Analytics to lead a high-performing team responsible for marketing systems, processes, and insights that power our go-to-market engine. Reporting to the VP, Revenue Marketing & Operations, this leader will drive global scalability, operational excellence, and measurable pipeline impact by aligning marketing programs with revenue strategy.

Job Responsibility:

  • Team Leadership & Development: Lead, coach, and develop a blended, global team of marketing operations and data analysts
  • Foster strong cross-functional alignment across Marketing, Sales, Operations, Ent Applications, and Business Intelligence
  • Marketing Systems Ownership: Own the marketing technology stack — including Marketo, DemandBase, and LeanData
  • Drive scalable process design and platform governance
  • Lead adoption, training, and change management initiatives
  • Analytics, Insights & Reporting: Oversee the design and delivery of global marketing performance dashboards, reports, and attribution analysis
  • Partner with Business Intelligence and Ent Applications to develop unified data models
  • Ensure cohesive data governance, quality standards, and cross-system hygiene
  • Translate data insights into strategic business recommendations
  • Cross-Functional Collaboration & Governance: Partner with Revenue Operations, Sales, and Data Engineering
  • Contribute to data governance initiatives
  • Collaborate closely with Integrated Campaign and Field Marketing teams
  • Help scale processes and develop standards
  • Innovation & Enablement: Champion adoption of AI, automation, and advanced analytics tools
  • Drive innovation through continuous evaluation of new technologies
  • Promote a culture of agility and operational excellence

Requirements:

  • 8+ years of combined experience in Marketing Operations, Analytics, or Revenue Operations
  • 3+ years of successfully leading a global team
  • Experience with Salesforce, Marketo, Tableau, and DemandBase (experience with LeanData preferred)
  • Proven success in scaling global operations, managing complex data environments, and leading cross-functional change initiatives
  • Demonstrated understanding of B2B marketing funnels, attribution models, lifecycle processes, and subscription or recurring revenue models
  • Deep analytics capability — translating data into actionable insights, forecasts, and strategic recommendations
  • Excellent stakeholder management, communication, and collaboration skills with senior executives and cross-functional peers
  • Experience using AI/automation tools, data architecture, and modern marketing analytics best practices
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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