Senior Manager, Inside Plant (ISP)

• Lead and manage the Inside Plant Operations group, ensuring flawless execution in the reception and distribution of off-air, satellite, and digital transport programming
• Implement consistent operating, configuration, and engineering standards using coaxial cable and fiber optic transmission technologies
• Oversee the installation, construction, operation, and repair of all equipment at Headend, COLO, OTN, and Hub locations
• Guide long-range planning, manage day-to-day activities, and handle on-call rotations
• Be responsible for the employee lifecycle, including performance management
• Assist in capital and expense forecasting
• Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high-performance culture and environment
• Lead a structured, consistent, and disciplined execution of ISP activities
• Oversee all cabling, equipment installation, power and cooling follows corporate TQA standards
• Lead efforts to ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations
• Oversee training for technical personnel and evaluate effectiveness and gaps on an ongoing basis
• Work with managers to establish positive employee relations through promoting an environment of open and effective communication and ongoing support
• Oversee and participate in assembling capital budget needs
• Resolve issues as they are identified and escalate issues to senior management as needed
• Set priorities for managers and participate in the ongoing review of performance of staff
• Ensure all required logs, records and other documentation follow company and FCC technical requirements
• Oversee FCC Proof of Performance testing
• Adhere to industry specific local, state, and federal regulations, as applicable
• Compile reporting and metric analysis as requested by management
• Participate in special projects as needed or requested by senior management
• Know, understand, and follow all company policies and provide ongoing guidance to staff

• Bachelor’s degree in engineering or equivalent work experience
• 10+ years engineering experience
• 4+ years management experience
• 3+ years project management experience
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
• Ability to use personal computer and software applications
• Ability to use handheld communication devices and applications
• Ability to differentiate between different sizes and colors of wires
• Ability to make cable connections in tight spaces by bending, reaching, twisting
• Ability to work with small components and wires to make cable connections
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
• Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment
• Ability to accurately measure distances, using tapes or other measuring devices
• Ability to read general system layouts from blueprints and system maps
• Ability to operate appropriate computer or test equipment associated with position
• Ability to prioritize and organize effectively
• Ability to work independently
• Knowledge of basic mathematics and electronics
• Demonstrated in-depth proficiency of designing, installing, and maintaining critical facility systems and service delivery equipment for all products
• Valid driver's license with satisfactory driving record within company required standard

• CCNA, CCDA
• Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts
• Ability to perform job from high places (roofs)
• Knowledge of company products and services
• Knowledge of National Electric Code and National Electric Safety Code In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS
• Ability to manage multiple priorities
• Ability to supervise and motivate others
• Ability to maintain confidentiality

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life