Senior Manager, Customer Solutions Engineering Jobs

New

Senior Solutions Engineer - West (SoCal)

We are looking for a Sr. Solutions Engineer to join our pre-sales team at Tines ...

Location

United States

Salary:

155000.00 - 165000.00 USD / Year

Tines

Expiration Date

Until further notice

Requirements

8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
Security and/or IT industry experience
Strong skills and experience with uncovering customer needs
Experience with delivering compelling demos to customers and winning technical evaluations
Experience communicating with business and technical audiences
A love for learning, open to giving and receiving feedback and passionate about making clients successful
Project management skills and ability to deliver customer solutions
Analytical skills and the ability to craft actionable insights from complex data
A startup mentality with the ability to adapt in a fast-paced environment

Job Responsibility

Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
Build and demo Tines Stories with customers to show value and win sales
Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
Be a key source of market feedback into the product organization
Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
Strategic Leadership: Drive the strategic direction for sales engineering within the SoCal region, aligning with overall business goals and objectives

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

New

Customer Solutions Engineer

As the Customer Solutions Engineer / Manager at TactoTek you will serve as the s...

Location

Japan , Shibuya, Tokyo

Salary:

Not provided

TactoTek

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical Engineering or a related field (Master’s degree is a plus but not required)
5-10 years’ experience in product design, systems engineering, or mechanical engineering roles with exposure to cross-functional project management, preferably in the field of automotive
Proficiency in CAD tools (3D and 2D) and simulation methods (FEA, optical, mold flow) combined with experience in BOM management and CAPEX planning
Strong project management skills with a proven ability to coordinate multi-disciplinary teams and projects
Excellent communication and presentation skills tailored to diverse audiences
Adaptability and a customer-centric mindset in a fast-paced, innovative environment
Native-level Japanese speaker, with fluency in English (Mandarin is a plus but not required)
Willingness to travel for up to one month training in Finland when start your career at TactoTek
Flexibility to travel within Japan and Asia for client meetings, tech shows, and industry events
Annual travel to Finland

Job Responsibility

Serve as the primary technical liaison for customers, guiding customers through the IMSE development process and projects from initial ideation to prototype development and beyond
Lead prototyping efforts and coordinate cross-functional project execution to ensure that designs are manufacturable, scalable, and meet customer needs
Oversee the management of the Bill of Materials (BOM) to align with project cost, material, and manufacturing requirements
Maintain robust relationships with customers through regular, clear communication and proactive project updates
Provide technical sales support, including product demonstrations, presentations, and feasibility discussions
Stay informed on industry trends in automotive, aerospace, consumer products, and other key sectors to deliver innovative, market-aligned solutions
Collaborate with internal teams (technology and product development, sales, field application engineering) to ensure smooth project execution and high customer satisfaction
Present integrated technical and project management insights to a variety of stakeholders, from technical teams to senior management
Develop an in-depth understanding of IMSE technology and contribute to continuous product improvement by incorporating customer feedback and identifying opportunities for technological innovation

What we offer

Competitive compensation package
Flexible work environment
Remote-friendly culture
Opportunity to be part of a team redefining how electronics are designed and manufactured

Fulltime

New

Senior Engineering Manager

We’re looking for a Senior Engineering Manager to help strengthen and modernize ...

Location

United States

Salary:

116100.00 - 191500.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, engineering, or equivalent experience
5+ years of engineering leadership experience, including managing multiple teams and product areas
Proven experience leading teams in cloud-native environments (e.g., AWS, Azure, GCP)
Experience with remote-first and globally distributed teams
Track record of delivering enterprise-grade software in regulated environments (SOC2, HIPAA)
Strong leadership and communication skills
ability to inspire and influence across levels
Deep understanding of Agile, DevOps, CI/CD, and modern software development lifecycle
Familiarity with tools like Jira, Azure DevOps, GitHub, etc.
Ability to drive technical strategy, architecture decisions, and platform evolution

Job Responsibility

Lead multiple engineering teams in delivering scalable, secure, and high-quality software products
Drive adoption of modern development practices including Agile, DevOps, CI/CD and test automation
Partner with Product, Design, and Architecture to define and deliver on product roadmaps with speed and quality
Ensure engineering teams are aligned with business outcomes, and measure success through KPIs such as velocity, quality, availability, and customer impact
Build and maintain a high-talent, high-accountability culture, including hiring, coaching, performance management, and career development
Champion engineering excellence through code quality, technical reviews, observability, and continuous improvement
Manage offshore teams, ensuring alignment with internal standards and delivery expectations
Own the operational health of applications including uptime, incident response, and compliance (e.g., SOC2, HIPAA)
Drive strategic initiatives such as platform modernization, technical debt reduction, and automation
Collaborate across engineering, product, and business teams to resolve cross-functional challenges and deliver integrated solutions

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

New

Senior Solution Engineer

The Solution Engineer is responsible for delivering thought leadership to compan...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

5-6+ years' experience in a Pre-Sales/Solution Consultant role, preferably in the SaaS industry / ecommerce industry
Experience supporting the APAC region, with a strong preference for candidates who have worked in or with the Southeast Asia market
Strong analytical, creative problem solving and presentation skills
Customer oriented with highly professional communication skills. Previous customer facing experience is a must
Ability to jump into different environments, adapt, and learn new skills and processes quickly
Can articulate the benefits of using our solutions to prospective customers across a broad array of industries

Job Responsibility

Articulate the benefits of using Mirakl to prospective customers across a broad array of industries
Bring diligence to a prospect’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders
Build and present standard and custom software demonstrations to both executive and user level audiences
Present companies technology infrastructure, including demonstrating deep familiarity with companies hardware, software, networking and security stack
Assist the sales account executives in responding to RFI/RFPs
Interact with Product Marketing, Client Success, and Product Management to articulate the requests of the market

Senior Customer Success Manager

At Apollo GraphQL, we’re on a mission to empower developers by simplifying how s...

Location

United Kingdom

Salary:

Not provided

Apollo GraphQL

Expiration Date

Until further notice

Requirements

7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager
Proven experience leading customer-facing project management and service delivery engagements
Strong ability to coordinate cross-functional teams, set milestones, and ensure execution
Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities
Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises
Strong understanding of cloud-native software development, APIs, and web technologies
Experience managing high-value accounts and delivering a white-glove experience
Ability to drive measurable results and help customers achieve business outcomes
Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers
Openness to occasional travel based on customer needs

Job Responsibility

Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers
Own product adoption for your accounts, working in close partnership with sales to co-pilot their success
Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges
Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives
Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success
Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks
Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success
Facilitate cross-functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization
Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short- and long-term customer engagements

What we offer

equity
benefits

Senior Solutions Engineer

As a Senior Solutions Engineer, you will be the technical and consultative exper...

Location

United States , Salt Lake City

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services
Experience with version control systems like Git and the GitHub CLI
Familiarity with SQL
Knowledge of CI/CD pipelines, deployment workflows and branching strategies
Excellent communication and presentation skills, with experience leading client discussions
Ability to understand complex workflows and recommend solutions
Strong organizational skills to manage follow-ups and deliver resources promptly
5+ years in a customer-facing technical role, such as implementations, professional services, or solutions engineering
Experience working with engineering teams and tools like Tableau, GitHub, or similar developer ecosystems

Job Responsibility

Lead implementation discovery sessions to understand client needs, existing workflows, and goals
Ask thoughtful questions to uncover critical details about the client’s engineering processes, branching strategies, deployment workflows, and tooling
Act as a trusted advisor for clients, providing guidance on best practices for deployment workflows and analytics integrations
Design and propose tailored solutions to integrate the company’s APIs with client workflows
Provide hands-on assistance with technical integrations
Develop scripts or tools as needed to support client implementations
Collaborate closely with Product, Engineering, and Customer Success teams to align client needs with product capabilities
Share feedback from clients to help inform product enhancements and roadmap priorities

What we offer

Health and wellbeing resources
Paid volunteer days

Senior Solutions Engineer

Atlassian is looking for a Pre-Sales Solutions Engineer for our Enterprise busin...

Location

Germany , Munich

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience interacting with enterprise customers in a pre-sales capacity
excellent communication skills
strong presentation skills to multi-level audiences
customer-centric mindset
proven track record in building executive relationships
creative problem solver
ability to interpret complex business problems into solutions
ability to collaborate with prospects, partners, and internal teams
comfortable in both business and technical contexts
passion for learning and growth.

Job Responsibility

Partner with direct sales, partners and account teams on customer management
participate in discovery to understand customer needs
identify additional expansion opportunities
assess client pain points and provide solutions
lead product demonstrations
guide customer technical needs during sales
collaborate with account executives to improve the sales cycle
document product feedback and competitive intelligence for internal use
continuously learn and refine pre-sales and product knowledge.

What we offer

health coverage
paid volunteer days
wellness resources
option to work onsite, remote, or hybrid
accommodations during recruitment process.

Fulltime

Senior Solutions Engineer

Atlassian is seeking a Senior Solutions Engineer focusing on enterprise customer...

Location

United Kingdom , London

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Partner with account teams and channel partners with Fortune 500 customer accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
Probe for and identify additional opportunities for cross-product/solution expansion
investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

Job Responsibility

Partner with account teams and channel partners with Fortune 500 customer accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
Probe for and identify additional opportunities for cross-product/solution expansion
investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

What we offer

Health and wellbeing resources
paid volunteer days
various perks and benefits designed to support personal and family needs

Fulltime

Senior Manager, Customer Solutions Engineering

dbt Labs

Location:
United States, New York City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 08, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Customer Solutions Engineering

Senior Solutions Engineer - West (SoCal)

Customer Solutions Engineer

Senior Engineering Manager

Senior Solution Engineer

Senior Customer Success Manager

Senior Solutions Engineer

Senior Solutions Engineer

Senior Solutions Engineer

Senior Manager, Customer Solutions Engineering

dbt Labs

Location:United States, New York City

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 08, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Customer Solutions Engineering

Senior Solutions Engineer - West (SoCal)

Customer Solutions Engineer

Senior Engineering Manager

Senior Solution Engineer

Senior Customer Success Manager

Senior Solutions Engineer

Senior Solutions Engineer

Senior Solutions Engineer

Location:
United States, New York City

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
December 08, 2025