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Senior IT Support Engineer

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Deel

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Location:
Philippines

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Deel IT is redefining the way organizations oversee their remote and hybrid workplaces. This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet. We are scaling up our IT offering to provide our customers with dedicated, round-the-clock support, every day of the year. From MDM to device pre-configuration, our premium customer experience is revolutionizing the MSP industry.

Job Responsibility:

  • Work as part of an expert team of subject matter experts to help achieve device and IT services growth objectives
  • Build, develop, and enhance the Deel IT device management services for sale to a global customer base as well as our IT support services offering
  • Provide technical support for our Sales team and customer base
  • Deploying, configuring, and refreshing devices for Deel IT

Requirements:

  • Experience working with and managing a Mac & Windows estate
  • Interest in working with a mobile device management platform (MDM) for managing a mixed device estate, such as - Jamf, Intune, or Jumpcloud
  • Interest in application packaging and deployment for both Mac & Windows
  • Good working knowledge of IT security
  • Demonstrate excellent interpersonal, organizational and communication skills, with the ability to work under pressure

Nice to have:

  • IT experience in providing technical support to 3rd-party customers and internal end-users
  • Some experience automating device actions using Python, Bash/ZSH & Powershell
  • Good Windows experience with knowledge of Windows Autopilot
What we offer:
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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