Senior Instructional Designer, Atlassian

Atlassian

Location:
United States, San Francisco ▼
Seattle
Austin

Category:
Education

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Instructional Designer will assess, design, and develop enablement solutions for Atlassian's sales, technical sales, customer success, and partners. The role involves collaboration with stakeholders and SMEs, developing scalable and practical learning solutions, and enhancing enablement strategies based on user feedback, best practices, and new tools.

Job Responsibility:

engage the sales/success and business stakeholders to identify knowledge, skill, systems, and process enablement requirements for sales, technical sales, customer success, and partners
leverage information gained through needs analysis to recommend, design, develop and implement engaging, informative, and visually compelling learning experiences, including online learning, instructor led training, virtual training, job aids, instructional videos, audio/video scripts and role play exercises
collaborate with SMEs to develop and review enablement content and proactively identify additional expert resources who can address content gaps
develop knowledge assessments, certification exams, and programs to measure participant learning and application
conduct training pilots and train-the-trainer sessions, as needed
actively review and evaluate existing enablement to determine when content needs to be updated, replaced, or retired
constantly seek to evolve and refine enablement solutions based on user feedback, enablement best practices and the availability of new ID tooling

Requirements:

5+ years experience scoping, planning, designing, developing and implementing effective enablement solutions for sales, success and/or partners, at a technology company
experience working directly with sales, success and partners to understand their learning needs, vet content and gather closed loop feedback
consultative approach and proven track record of effective collaboration and influence at all levels of an organization, with the ability to achieve goals in a fast-paced and continuously evolving environment
ability to work in, and manage, ambiguity, including dealing with issues that do not always have a clear process, system or solution in place
well versed in building microlearning strategies and exploring new tools to optimize the learning experience
exceptional written and verbal communication skills
strong program management skills
experience using content development tools including Articulate 360, Vyond, 7Taps, Second Nature, Camtasia
proactive, self-directed and results-oriented
bachelor's degree, or equivalent, a must

What we offer:

health and wellbeing resources
paid volunteer days

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Instructional Designer