Senior Instructional Designer

• Partner with key stakeholders and SME’s to identify learning objectives, gather requirements, define outcomes, and establish evaluation measures and success metrics
• Engage in a collaborative development process ensuring to partner with SME’s, media developers and key stakeholders as assigned to develop learning assets that align with predefined and rapidly prototyped processes and product solutions
• Design and develop learning materials for both asynchronous and synchronous training delivery
• Lead the design and development of content to support the comprehensive learning experience, including: course outlines, storyboards, facilitator guides, participant guides, exercise guides, and other content resources
• Lead the design and development of dynamic learning solutions which are engaging and creative, while maintaining the instructional integrity and validity of the solutions
• Lead the design and development of experiential learning material and training courseware, with a shift to responsive design that supports the learner in the flow of the work
• Design and develop multimedia assets with tools included in Adobe Creative Suite or comparable to supplement learning
• Collaborate with stakeholders to support iterative improvements or enhancements to learning for improved business outcomes
• Ensure materials are up to date and relevant for a seamless experience within the team and for learners (e.g., course outline, digital pre-work and post-work, presentation materials, handouts, communications, participant guides, job aids, leader guides, etc.)
• Review content developed by peers and provide timely feedback
• Construct engaging training communications and sustainability plans that reinforce key knowledge and skill development beyond the initial courseware
• Continuously monitor and solicit feedback on all training programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption
• Work with business leaders and project managers to meet training delivery schedules, with appropriate resourcing that meet business needs
• Keep current with training and learning industry trends, best practices, new technologies, and emerging innovations, with a recommended plan on how to leverage at Healthfirst
• Devise the optimal learning design methodologies, standards and processes to advance and evolve the overall instructional strategy determined by the Learning Community of Practice and leadership teams
• Devise a design and development approach and timeline that maximize impact per development project//asset
• Collaborate with business leaders and HR Business Partners to customize learning interventions that align with business priorities and enhance performance and outcomes
• Maintain close partnerships with stakeholders to proactively address capability building for Business Transformation efforts
• Identify and plan for access and availability of environments to support design and development projects
• Collaborate with designated individuals the use of environments, users, any data staging needs to ensure timely development of content
• Develop measures, benchmarks, or scorecards to monitor the effectiveness of efforts
• apply these measures to drive progress in capability enhancement
• Provide mentorship and technical guidance to peers of pedagogy specialists across business units involving writing skills, standardization and rapid development methodologies
• Lead projects and cross-functionally leverage professionals responsible for the design, development and project management of learning programs to support the business strategy and culture
• Select and manage third party contributors that seamlessly complement efforts and allow for uniform outputs
• Participate in the selection and oversight of vendors to seamlessly complement development efforts
• Conduct external research and benchmarking to ensure strategy, content and delivery model are positioned to industry trends and innovative practices

• Master’s degree or equivalent experience in Instructional Design, Instructional Technology or related field in adult learning
• Five or more years with a focus on Instructional Design experience in designing and developing content for virtual delivery across a multitude of platforms to support both synchronous and asynchronous learning
• Experience in design and development of learning using industry standard course authoring tool(s)with specific focus on adhering to design standards, and outcomes-driven learning solutions
• Demonstrated ability to design and develop innovative learning solutions that meet the needs of the organization for maximum business impact
• Experience in indirect management of cross-functional talents and vendors in development of various blended learning solutions
• Demonstrated track record of designing programs aligned to strategy to realize measurable business impact (quantifying ROI on learning initiatives, metrics)
• Extensive knowledge of best practices//programs in content development, and experience applying//adapting relevant practices within the organization
• Advanced knowledge of Microsoft Office suite, hands-on experience with Learning Management Systems and other tools to plan and manage learning
• Excellent project management skills and demonstrated success in managing and delivering large, innovative, multifaceted projects
• Strong planning, organizing, and execution skills
• Superior written and verbal communication skills
• Strong analytical and problem-solving skills
• ability to think strategically and critically in developing solutions to complex problems
• Ability to travel out of state, up to 25%

• Experience leading instructional design efforts and talents in multi-modality learning environments
• A track record of taking initiative in transformational and dynamic environments
• Strategic thinking, creativity and flexibility in proactively addressing future challenges and opportunities specific to Healthfirst
• Experience developing style guides, storyboard templates and other learning development guidelines
• Direct experience using learning authoring tools (Articulate Storyline, Articulate Rise and Captivate) and multi-media development tools (Adobe Creative Cloud suite i.e. Adobe Illustrator, Photoshop, Audition, Media Encoder)
• Experience publishing content created in course authoring tools to multiple outputs (SCORM, PDF, MP4) and uploading and testing in LMS system
• Experience with designing active engagement learning experiences to drive retention and sustainability
• Experience in healthcare-related or highly regulated industry
• Experience in change management and leadership philosophy and assessment tools with a track record of success in managing programs//processes to develop capabilities across teams
• Certifications in one or more course authoring tools and multimedia tools

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions