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We are seeking a skilled and proactive individual to play a key role in supporting the ANS infrastructure. The successful candidate will be responsible for maintaining the availability and security of critical components across the ANS platform. Working closely with the wider Infrastructure and Security Operations Centre (SoC) teams, the role involves managing patching schedules, performing firmware upgrades, and collaborating with vendors to ensure seamless interoperability and support across the technology stack. This position also serves as an escalation point for both the Infrastructure team and other technical teams, providing subject matter expertise in VMware, storage, and broader infrastructure technologies. The successful candidate will work alongside Team Leaders and Architects to help deliver our product roadmap and drive continuous improvement initiatives.
Job Responsibility:
Work to ensure conformity to public sector infrastructure requirements are met
Work in conjunction with our SoC team to develop and maintain platform security baselines
Monitor, diagnose and resolve significant problems within the ANS infrastructure
Be an escalation point for team members and the support teams offering technical expertise in virtualization, compute hardware and storage
Collaborate and work with other technical teams to provide industry leading support to our customers
Responsible for creating high quality documentation
Proactively work to identify areas of improvement in the platform
Effectively deliver project milestones
Responsible for the generation of LLD from HLD
Ensure our infrastructure is up to date by planning & performing patching and firmware upgrades
Working with vendors to raise escalations and troubleshoot issues
Produce and maintain high quality technical documentation
Out-of-hours work on core systems and joining the on-call rota
Leading small & medium projects, and working on large scale projects
Deliver working within ANS change control, CAB and incident management
Plan, prepare and deliver for upcoming maintenance works
Requirements:
Exposure to secure architecture design and implementation
Experience with the deployment and management Carbon Black or other EDR solutions across cloud infrastructure
Significant previous experience as an infrastructure engineer working on a large scale enterprise or multi-tenant environment
VMware 7.0+
Significant experience troubleshooting and analysing complex failures
Operational experience of NSX 3.0+
Scripting abilities in Powershell and PowerCLI
Experience with Cisco UCS or other enterprise blade systems
Significant Experience with Storage Technologies (HPE 3PAR, Nimble, Dell Compellent)
Experience with FC storage networking
Experience with infrastructure monitoring platforms
Experience in successfully leading and delivering large scale projects
Ability to produce and maintain Low Level Design Documentation
Nice to have:
Experience with hosting provider specific technologies like Auto deploy, VVOLs or multi-site topologies
What we offer:
25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance
Flexible working and work from anywhere for up to 30 days per year
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