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We are currently seeking an experienced and highly motivated Senior Freight Forwarder to join our dynamic team in Dublin 15. The ideal candidate will have a proven track record in Air, Ocean, and Road Freight operations and a strong background in Key Account Management. You will be responsible for overseeing end-to-end freight forwarding processes, ensuring operational excellence, and delivering best-in-class service to key clients.
Job Responsibility:
Manage Road Freight Operations across Europe
Coordinate deliveries, collections and customs documentation where required
Manage and process export and import bookings for global airfreight shipments
Coordinate with airlines to secure competitive rates and efficient transit times
Track shipments from booking through to delivery and ensure timely customer invoice and payment
Entry of shipments and processing of import & export orders
Preparation and monitoring of quotation offers
Deliver high-quality customer service to both clients and internal teams
Ensure compliance with transport regulations and company procedures
Resolve operational issues proactively and efficiently
Provide leadership and mentoring to junior team members as required
Requirements:
5+ years of experience in Freight Forwarding
Proven experience in Key Account Management, including client communication, problem-solving, and service delivery
Strong understanding of logistics documentation and customs procedures