Senior Forward Deployed Engineer

• Lead engagements with enterprise customers, aligning iQ360 deployment with their strategic goals
• Operate as both a technical architect and a strategic advisor in executive-level discussions
• Design integrations, data pipelines, and automation workflows across complex multi-system environments
• Oversee rapid prototyping and ensure scalable, long-term adoption patterns
• Drive change management initiatives, from stakeholder buy-in to end-user adoption
• Translate business objectives into measurable KPIs and validate ROI realization
• Coach and develop Associate and mid-level FDEs, raising the standard of field engineering across the team
• Codify best practices for customer delivery, adoption, and field execution
• Capture and prioritize customer requirements, adoption blockers, and new opportunities
• Partner with Product & Intelligence teams to shape roadmap direction and AI capabilities

• Top-tier consulting experience – former Senior Consultant / Manager / Principal from a global consultancy (e.g., McKinsey, BCG, Bain, Accenture, Deloitte, EY, PwC, Oliver Wyman, etc.) with exposure to enterprise transformation programs
• Technical fluency – comfort with APIs, data platforms, cloud environments (Azure preferred), and enterprise IT landscapes. Not a career coder, but able to design, review, and prototype with credibility
• Strategic operator – proven ability to influence senior stakeholders, design business cases, and link technology to commercial outcomes
• Change management expertise – experience leading transformation programs, including training, adoption, and behavior change

Domain experience in hospitality, retail, supply chain, or workforce optimization a plus (but not required)

• Unlimited PTO
• Medical, Dental, Vision Insurance
• 401k Match
• Parental Leave
• Laptop and equipment