Senior Executive, Client Operations Job at TIKI (Ho Chi Minh)

Senior Groups Operations Executive

Our client is now offering a fantastic opportunity for a Senior Groups Operation...

Location

United Kingdom , London

Salary:

36000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience working in a DMC
Must have planned and organised social events, excursions and transportation for large groups
Must be very organised and quick-thinking with strong commercial acumen
Must have an extremely good knowledge of London and UK in terms of venues, special event options, and transport and travel distances
Must be fluent in English and in either German or Italian (written and spoken)

Job Responsibility

Act as the 'middle-person' liaising with both the client as well as suppliers/venues to book services such as accommodation, restaurant dinners, tours, excursions, concerts, transport and hotels
Take full ownership of some large-scale events
Handle detailed logistics and admin as well as account management
Perform on-site event management
Take briefs, assist with pitches and client presentations
Conduct venue & ground services research
Manage event management & complex transportation/coach transfer logistics
Perform budget coordination, administration (reporting, filing, contract preparation, obtaining quotes, raising invoicing, client reports and proposals)
Conduct site inspections
Attend client meetings

What we offer

Opportunities for professional development and career growth
Supportive and inclusive work environment

Fulltime

Global Head of Securities Finance Client Operations

The successful individual will be a key member of the Securities Finance Operati...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Senior and relevant experience, including significant years of experience in a managerial role within Operations, and/or a similar position with a strong internal operational focus on client-related activities
Subject Matter Expertise in multiple or specific skill sets, business areas, or products relevant to Operations
Exceptional internal stakeholder management skills, with the ability to build long-term relationships with business partners (e.g., Client Executives, Product teams) and senior stakeholders
Outstanding communication and presentation skills, capable of leading senior internal stakeholder meetings (e.g., Steering Committees) to discuss client-related operational matters and strategies
Significant industry knowledge and experience
Robust commercial awareness and understanding of the Securities Finance business is a benefit.

Job Responsibility

Develop, implement, and maintain comprehensive client scorecards, integrating key performance indicators such as Straight-Through Processing (STP) rates and wallet share
Review and drive decrease of client related manual, bespoke and End-User Computing (EUC) processes
Serve as the primary point of contact for client inquiries from Business Unit, efficiently triaging and directing them to the appropriate internal subject matter experts
Centralise reporting of client escalations and complaints
Assess the potential impact of new client engagements and product launches on operational capacity, risk exposure, and the introduction of new End-User Computing (EUC) tools
Engage with Product on changes requested by existing clients
Evaluate the impact of such changes on STP and overall operational efficiency
Manage the execution of operational aspects of change management
Proactive risk management and cooperation with necessary internal stakeholders to minimise operational and project risk
Advise and coach new or junior level staff on procedures and work processes across multiple departments.

What we offer

Competitive base salary reviewed annually
Hybrid working model (up to 2 days working at home per week)
Business casual workplace
Additional benefits to support you and your family to be well, live well, and save well.

Fulltime

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Basic understanding of IT security best practices

Job Responsibility

Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
Assist in the setup and configuration of new devices and software for executive users
Document technical issues and resolutions in a clear and concise manner
Collaborate with other IT teams to escalate and resolve complex technical issues
Provide remote support using various tools and technologies
Maintain a high level of confidentiality and discretion regarding sensitive information
Provide basic training and guidance to executives on commonly used technologies and applications
Assist in maintaining an inventory of executive IT equipment

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

Senior Client Experience Manager

This person is an energetic, growth-minded, team player that thrives in day-to-d...

Location

United States , Kansas City

Salary:

Not provided

BarkleyOKRP

Expiration Date

Until further notice

Requirements

Self-starter with the ability to operate both strategically and tactically in a fast-paced, deadline-driven environment
Strong collaborator with the ability to lead cross-channel initiatives with a diverse range of team members and stakeholders
Ability to run projects independently with minimal supervision
Excellent written and verbal communication skills
Ability to develop trusted relationships and partner with diverse teams and mid-senior client leads
Demonstrated success in a cross-functional team environment
Ability to juggle multiple projects and clients at once, while correctly prioritizing
4+ years relevant work experience
previous agency experience preferred
Digital experience with production experience is and preferred

Job Responsibility

Be the primary point of contact for client counterpart and cross agency team in managing the daily activities for cross-channel initiatives and annual plans
Exhibit a thorough understanding of the client’s brand, objectives, and operations to successfully accomplish deliverables that meet client expectations across the whole brand spectrum
Manage relationships with key clients and strategic team members active in the day-to-day execution of integrated projects, and manage up appropriately
Apply independent, critical thinking and contribute ideas in cross-functional team settings across creative, strategy, media, PR, and production disciplines
Work closely with account director to support Whole Brand integrated projects, proactively anticipate and solve problems, identify opportunities for efficiencies and growth, and ensure proper communications and team direction
Lead and uphold the conditions for constructive team member meetings, client reviews, and strategic team member engagements that inspire quality outputs and drive brand success
Partner closely with Project Management to understand the timing, workflow, and project deliverables in order to manage client expectations and to anticipate team needs/client needs
Partner with project management to effectively manage resources and budgets
Contribute to BarkleyOKRP culture, growth, and success through participation in key agency forums and initiatives, department and agency-wide meetings, new business opportunities, etc.

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...

Location

United States , Seattle

Salary:

163500.00 - 262700.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
7+ years of experience in technical support, with a significant focus on supporting executive-level clients
Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Experience with IT security best practices and protocols

Job Responsibility

Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
Proactively anticipate and address potential technical issues before they impact executive productivity
Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
Provide remote support using various tools and technologies
Travel occasionally to provide on-site support as needed
Maintain a high level of confidentiality and discretion regarding sensitive information
Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Group Manager Agency Lending Operations

The successful candidate will be responsible for Operational Service supporting ...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant senior experience in an Operational management environment, preferably with Agency Lending/Middle Office Operations experience
Experience in leading client centric/focused teams with strong background in building Service capabilities instead of query management capabilities
Experience in leading global and regional teams, across multiple time zones, including large matrix organizations
Experience in managing financials and resources associated to a global function
Problem solving, process improvement, self-starter and results oriented
Experience in dealing/managing clients whilst representing an Operational function
Local regulatory and compliance familiarity to drive processes and perform according to country procedures and standards
Strong analytical skills – the ability to analyse processes and systems, evaluate data, and identify process improvements

Job Responsibility

Service Level Compliance- 100% service level compliance across all functions, in line with both external contractual agreement as well as internal Product/Business expectation
Financial Management for ASL Client Delivery, ensuring that the department manages cost targets as well as resource management
Standardization of service offering across all Operational functions, ensuring that the Client Experience is 'One Custody' globally
Simplify technology across the group, with key focus on client query tooling and reporting
Drive Citi initiatives aimed at reducing the high level of touch points and queries within the Bank related to Custody processes
Continually review and enhance the Client Delivery processes in partnership with the Functional Heads and direct management team to drive positive client experience
Support the execution of any associated Location Strategy activities, ensuring that Operations remains fully compliant with all aspects of Send/Receive site requirements, whilst ensuring suitable training material and post go live support is robust and executed
Collaborate with the Productivity Office to assess and support opportunities to reduce inefficiency within the Function
Promptly recognize and act on gaps within the process control framework to ensure that the control steps across the lifecycle of the process are relevant, documented and understood within the process teams
Identify business opportunities to increase share of wallet

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Senior Executive Assistant

Under limited direction, provide administrative support to the UK and EMEA Co-He...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience of operating all office equipment and ability to train others in use of the same
Substantial experience of operating in a similar role in a professional services environment, ideally within IB
Proven experience of adapting to changing circumstances, responding to varying business needs and priorities
Demonstrable experience of working effectively in a high-pressure and challenging environment
Highly proficient in MS Office applications, including use of Outlook as a business tool
Strong IT skills
experience of internal Citigroup applications an advantage
Strong interpersonal and organizational skills
Consistently demonstrates clear and concise written and verbal communications skills
Attention to detail

Job Responsibility

Complex calendar management using own initiative and exercising own judgement
Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager's attention
Monitor and ensure implementation of company policy
Coordinate all aspects of executive level manager appointments, meetings, receptions and conference/video calls
Assist with creation/modification of presentations, spreadsheets and other various documents
Collation and preparation of expense receipts and supporting documentation for Mumbai team processing
Coordinate travel arrangements, understanding executive's travel preferences and needs, using initiative in managing itinerary times and costings
Arrangement of Visas where required
Create and maintain correspondence and record files
Assist and fill in for other support staff

Fulltime

Senior Executive Assistant

We are currently seeking a Senior Executive Assistant to work closely with our s...

Location

Canada , Vancouver; Toronto

Salary:

96900.00 - 131100.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

10+ experience working as an executive assistant or a proven track record of success providing administrative coordination in a professional setting
Exposure to senior leaders, business strategy and decision-making
High degree of trust and integrity around the protection of confidentiality
Collaborative and self-starter mindset with a bias to action
Flawless written and verbal communication skills, even under pressure
Strong interpersonal skills and capacity to develop high levels of trust
The capacity to multi-task and possession of excellent time management skills
Impeccable attention to detail
Resourceful and able to work independently with a deadline-oriented mindset
Proficiency in Mac operating environments, Google Suite, Slack, Asana and Concur

Job Responsibility

Contribute to the planning, organization, and execution of special projects - including high-profile international events and key organizational initiatives
Oversee and manage schedules, appointments, and travel arrangements for the Senior Leadership Team
Coordinate team events, support community-building, and handle logistical tasks, as requested
Manage group-wide meetings and agendas, take notes, and track action items for the Senior Leadership Team
Review, route, and respond to incoming e-mail correspondence and organizational requests on behalf of the Senior Leadership Team
Organize, track and reconcile professional finances and expenses
Coordinate communications and liaise directly with external partners, vendors, and clients
Create and maintain internal documentation, knowledge management, and communications for the Executive Assistant team
Maintain a high degree of trust and integrity around the protection of confidentiality as an expectation
Act as an exemplar of Clio’s values and culture, serving as an ambassador for the Senior Leadership Team both internally and externally

What we offer

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Senior Executive, Client Operations

TIKI

Location:
Vietnam , Ho Chi Minh

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Senior Groups Operations Executive

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Senior Executive, Client Operations

TIKI

Location:Vietnam , Ho Chi Minh

Category:Logistics

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

Expiration:January 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Executive, Client Operations

Senior Groups Operations Executive

Global Head of Securities Finance Client Operations

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Senior Client Experience Manager

Senior Executive Support Engineer

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Senior Executive Assistant

Senior Executive Assistant

Location:
Vietnam , Ho Chi Minh

Category:
Logistics

Contract Type:
Not provided

Job Posted:
January 10, 2026

Expiration:
January 31, 2026