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PagerDuty is seeking a Senior Executive Assistant to support the CEO and Chairperson. Reporting directly to the CEO, the Executive Assistant will serve as a partner and trusted advisor, working closely with the Chief of Staff in the Office of the CEO. The role involves managing correspondence with confidentiality, conducting research, serving as the CEO's gatekeeper, leading complex projects, quarterly board meetings, annual leadership kickoff, coordinating meetings, and managing intricate travel logistics.
Job Responsibility:
Manage complex schedule so that the CEO's time is allocated accordingly to the highest priorities
Partner with the Chief of Staff to assess priorities
Manage Board of Directors and Committee Meetings
Partner with Principal, Executive Initiatives regarding all customer/partner meetings
Enter all customer meetings into Salesforce
Serve as the primary point person managing the CEO's complex and ever-changing schedule
Review, prioritize and triage the CEO's emails
Receive and handle inquiries and requests in a timely manner
Act as an ambassador to the Office of the CEO and a mentor to the EA team
Oversee the company's EA team
Arrange all logistics for the CEO's travel
Manage executive team virtual and in person meetings and offsites
Requirements:
Minimum 7(+) years of Executive support
Direct CEO support experience in a fast-paced corporate tech environment
4+ years directly supporting a CEO
Experience leading other administrative professionals
Experience cultivating a strong culture amongst an administrative community
Excellent interpersonal and customer service skills
Superior organizational, multi-tasking, and time management skills
Strong attention to detail
Ability to create repeatable processes and scalable systems
Strong critical thinking, problem-solving and researching skills
Excellent presentation, written and verbal communication skills
Professional demeanor and representation of the CEO
Flexibility to handle requests outside standard business hours
Tech-savvy with AI-first mindset
Advanced knowledge in G Suite, Slack, Excel, Zoom, generative AI tools like ChatGPT, Claude, Abacus
Nice to have:
Bachelor's degree preferred
What we offer:
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
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