Senior Executive- Dispatch Operations Job at Vodafone (Bangalore)

Vp, Customer Service Operations & Monitoring

We’re seeking an enterprise-level operational executive to lead two of the most ...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

10+ years leading senior leaders in large-scale, multi-layered service operations (contact centers, monitoring centers, emergency response, consumer experience organizations, or similar environments)
Demonstrated success driving excellence across distributed teams serving millions of customers or transactions, with a strong focus on end-to-end consumer experience
Deep experience influencing the functions that enable operational success (WFM, QA, L&D, routing, analytics) through their respective leaders, ensuring a consistent and high-quality consumer journey
Strong track record of partnering with Technology and AI teams on automation, virtual agents, and large-scale operational workflows that elevate both efficiency and consumer experience
Advanced analytical, financial, and operational judgment with the ability to synthesize KPIs into actionable strategy that improves performance and consumer outcomes
Steady, decisive leadership style suited to high-stakes, fast-moving, safety-critical environments, with a commitment to delivering an exceptional consumer experience at scale

Job Responsibility

Lead and develop the senior leadership teams overseeing the CX Contact Center (~500 internal FTEs + ~400 BPO) and the Monitoring Center (~200 internal FTEs + 800K subscribers supported via wholesale monitoring partner)
Set long-term strategic direction for large-scale service operations, translating enterprise goals into operational roadmaps
Build a unified culture of accountability, trust, coaching, and continuous improvement across distributed, high-volume environments
Strengthen leadership capability through executive development, succession planning, and rigorous talent evaluation
Guide senior leaders of support, loyalty, and sales operations to deliver exceptional service levels, customer satisfaction, and business outcomes
Direct the senior leadership of the Monitoring Center to ensure accuracy, dispatch quality, emergency readiness, and compliance across 24/7 operations
Ensure both organizations operate with consistency, clarity, and operational discipline while managing high transaction volume and rapid change
Lead the senior leaders accountable for Workforce Management, Quality, Learning & Development, and Channel Strategy to ensure their teams are enabling operational success
Influence how WFM forecasting, capacity planning, and staffing strategies support organizational targets
Ensure QA insights, L&D programs, and operational analytics are effectively leveraged by CC and Monitoring leadership teams

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Security Intelligence Analyst

Figure is seeking a specialized and proactive Security Intelligence Analyst to j...

Location

United States , San Jose

Salary:

105000.00 - 145000.00 USD / Year

Figure

Expiration Date

Until further notice

Requirements

4+ years of equivalent experience
Demonstrated experience in intelligence analysis, preferably within protective intelligence, executive protection, or related corporate security environments
Strong analytical, problem-solving, and organizational skills with the ability to assess threats specific to executive protection
Proficient in utilizing intelligence tools, incident management systems, CCTV, dispatch, and protective intelligence platforms to build POI profiles, case files, and investigative products

Job Responsibility

Monitor global events and provide real-time intelligence and oversight of Figure operations
Integrate internal and external intelligence sources to research, analyze, and aggregate threat data related to executive movements, public appearances, and exposure
Conduct protective intelligence assessments to identify individuals, groups, or movements posing potential threats to executives, utilizing research skills and behavioral threat analysis techniques
Provide direct intelligence support and coordinate with both in-house and third-party security teams, ensuring actionable threat assessments and real-time situational awareness
Utilize social media monitoring, Open Source Intelligence (OSINT), and specialized protective intelligence tools to track potential hostile surveillance, protests, threats, or emerging risks to executives and company operations
Compile and report on senior executive travel, including upcoming travel reports and daily executive travel briefings to ensure situational awareness
Conduct ad-hoc briefings for senior security leadership on unfolding events impacting executives
Develop specialized protective intelligence products such as Executive Threat Profiles, Event Risk Assessments, and Protective Travel Advisories
Coordinate with GSOC peers to align global incident responses, escalation procedures, and the dispatch of protective services, providing frontline leadership and infusing protective intelligence capabilities across the wider team
Serve as a trusted advisor and backup to the GSOC Lead, as needed

Fulltime

Manager, Remote Operations Center

This position reports to the Director, Renewable Control Center. The Manager, Re...

Location

United States , Scottsdale

Salary:

135000.00 - 160000.00 USD / Year

Clearway Energy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or related discipline
Minimum of 2 years experience in Renewable Control Center Operations
Previous Control Center/Dispatch experience preferred
PJM GO Certification required within 6 months of employment
NERC Certification required within 12 months of employment
Able to demonstrate technical knowledge of plant and system processes and experience in operating electrical or SCADA systems
Able to interpret NERC, ERCOT, WECC, CAISO, PJM, and SPP regulations and requirements
Available for 24-hour on-call duty
Knowledge of functional system interactions and must be able to pay attention to critical elements in a complex and regulated environment
Ability to make financial judgements based off real-time power plant equipment analysis and contract related cost weighting risk versus reward

Job Responsibility

Provide direction and supervision to the on-shift Operations team in day-to-day job activities and responsibilities
Oversee and drive continuous improvement in an effort and desire to reduce and eliminate operational issues
Assist in proactively monitoring real-time activity, performance, and operational status of all wind and solar assets to include dispatching of generation, complying with transmission directives and outage coordination/management
Assist the operators in understanding and identification of abnormal operations or alarm conditions that arise during shift and appropriately troubleshoot in a timely fashion
Perform periodic operator log reviews for accuracy and compliance
Perform acceptance testing on RPMC tools and applications used by the on-shift Operations team
Support commissioning activities of new projects
Assist in developing, guiding, and supporting with the onboarding process and training requirements of operations personnel, to include professional development and regulatory obligations
Implementation of processes and procedures to ensure compliance with internal controls, regulatory requirements, and offtaker agreements
Report to Senior management on operational incidents

What we offer

generous PTO
medical, dental & vision care
HSAs with company contributions
health FSAs
dependent daycare FSAs
commuter benefits
relocation
401(k) plan with employer match
a variety of life & accident insurances
fertility programs

Fulltime

Manager, Startup Transportation

As the Transportation & Dock Startup Manager, you will lead all dock, yard, and ...

Location

United States

Salary:

95000.00 - 131000.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

High school diploma required
Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience preferred
Minimum 5 years of experience in dock, yard, or transportation operations within a warehouse or distribution center environment
Experience managing inbound and outbound dock activities, trailer flow, yard operations, or carrier coordination
Exposure to transportation systems, yard management systems (YMS), WMS, or dock-level automation preferred
Experience leading large hourly teams across multiple shifts in fast-paced environments
Strong understanding of dock safety, yard traffic flow, and transportation compliance requirements
Ability to manage labor, productivity, service levels, and safety performance
Strong problem-solving skills with the ability to react quickly to delays, disruptions, or system issues
Basic computer proficiency, including Microsoft Office and operational reporting tools

Job Responsibility

Lead all preparations for dock, yard, and transportation execution, including trailer flow design, staging plans, pre-receiving workflows, shipping lanes, returns processes, and carrier readiness
Coordinate with Engineering and Start-Up teams on SAT (Site Acceptance Testing) for dock equipment, yard systems, yard tractors, sensors, and automation supporting dock-level operations
Ensure all dock-related 5S work, signage, safety barriers, trailer restraints, and traffic plans are completed before go-live
Onboard and validate all transportation and dock vendors, including carriers, yard management services, and MHE providers
Serve as the on-site leader for dock, yard, and transportation execution, directing daily operations during ramp-up
Manage and deploy ~100 hourly associates (dock workers, yard spotters, clerks, and transportation support roles)
Oversee inbound and outbound trailer movement, live vs. drop prioritization, pre-receiving planning, dispatch readiness, returns handling, and value-added services
Validate WMS/WES transaction accuracy for trailer check-in/out, load closures, yard map movements, and dock-door assignments
Monitor dock cycle times, unload/load pacing, transportation service levels, and carrier compliance
Troubleshoot operational and system issues in real time to stabilize performance

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

Reliability Manager

Ryanair, Europe’s Largest Airline Group, are currently hiring for a Reliability ...

Location

Ireland , Dublin

Salary:

Not provided

Ryanair - Europe's Favourite Airline

Expiration Date

Until further notice

Requirements

Relevant Engineering Degree / EASA Part 66 license. Degree in Computer Science or a related field, with strong data analytical skills, could also be considered
Minimum 3 years’ experience in a Technical Services / CAMO role with management experience
Good knowledge of programming languages such as SQL, Python, Java, or C/C++, and usage of PowerBi, would be preferable
Good working knowledge of AMOS would be preferable
Flexible approach with project delivery being a high priority
Excellent communication skills, both in-person and by electronic means
Able to demonstrate the ability to operate at the highest level within Ryanair’s Engineering organization, including the Chief Engineers of AOCs, and National Authorities
Excellent management skills, with a proven track record as a manager are a must as is an ability to drive change

Job Responsibility

The review and analysis of maintenance data relating to components and systems, the identification and resolution of reliability alerts, and identification of solutions for repetitive delay causes
Drive process innovation and automation using Power BI and data programming
Working with Boeing and OEMs to drive reliability improvement into Ryanair’s operation
Performing detailed cost/benefit analysis of reliability improvement options and making solid recommendations to executive management
Provision of reports and analysis of aircraft dispatch reliability and identification of solutions for repetitive delay causes
Responsible for chairing the monthly Reliability meeting with senior management
Participation in reviews with the worldwide 737 operators and influencing Boeing’s reliability priorities

What we offer

Competitive Salary
Discounted and Unlimited travel to over 230+ destinations
Defined Pension Contribution Scheme
Death in Service Benefit – Up to 2 times of annual basic salary
20 days Annual Leave – Increasing to 22 days after 12 Months & 25 days after 3 years of continuous service
Option for up to 5 additional unpaid leave days per year
Cycle2Work Scheme
Unrivalled Career Progression

Fulltime

New

Customer Experience Lead

The role focuses on delivering high customer satisfaction by proactively managin...

Location

South Africa , Durban (La Lucia Ridge)

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Degree in SC, Logistics, Finance, Engineering and any other related qualifications
Stakeholder management
Analytical skills
Communication skills
People Management

Job Responsibility

Understanding the needs of the retail customers through internal reviews and supporting the resulting strategies through proactively initiating actions for continuous improvement
Point of contact for supply chain operational escalation to enable targeted interventions
Manage the relationship with key senior stakeholders within the customer’s organization as well as the relationship internally between customer operations and CD
Improvement in long term customer service metrics (Dispatch Rate, claims completion times, Approval / Rejected ratios for various processes, no of escalations and time spent on escalations)
Improvement in customer collaboration through various service forums such as Top to Top’s, quarterly supply chain reviews, weekly vendor collaboration meetings
Optimizing of customer-related processes such as delivery routes, ordering behavior (cost to serve optimization) by independently initiating and managing improvement measures and projects with customers and internal experts
Create SC Joint Business plans for respective customers highlighting collaborative opportunities
Integrating new customers and channels into existing processes in close alignment with CD
Evaluating logistics efficiency and cost deriving from ordering behavior and initiating and executing improvement actions
Providing insights to the customer in terms of operational performance derived from data analytics and proposing new policy/policy revision to the customer, which includes presenting these findings in several collaborative forums

Fulltime

Director of Logistics and Transportation

BrainWorks is partnering with a $2B+ distributor and manufacturer of heavy-duty ...

Location

United States , Sandy Springs

Salary:

Not provided

BrainWorks

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Logistics, Supply Chain, or related field required
10+ years of progressive experience in logistics and transportation, including senior leadership
Proven success building or transforming multi-site logistics organizations, not just operating within them
Experience managing mixed transportation models (owned fleet, 3PLs, brokers, contractors)
Demonstrated ability to lead change, influence stakeholders, and drive execution
Analytical mindset with strong systems, metrics, and process orientation
Executive presence with excellent written and verbal communication skills
Self-starter mentality with an owner’s mindset

Job Responsibility

Centralizing logistics and transportation operations across divisions
Optimizing utilization of trucks, drivers, rental assets, and third-party carriers
Designing and executing a long-term transportation and distribution strategy
Building leadership structure, accountability, and performance metrics
Partnering closely with fleet, safety, compliance, rental, parts, branch leadership, and OEM suppliers
Create, sell, and execute a comprehensive logistics and transportation strategy
Centralize logistics operations statewide or regionally to improve asset utilization, service levels, and cost efficiency
Design scalable operating models to support growth across rentals, parts, and new equipment
Build and execute a 3–5 year roadmap to bring additional transportation capabilities in-house
Oversee daily movement of parts, rental equipment, and new machines across the network

What we offer

Competitive compensation with bonus potential
401(k) with strong company match and profit sharing
Full medical, dental, and vision coverage
Paid holidays and personal time off
Wellness and financial wellness programs
Ongoing training and career development
Relocation assistance available for candidates outside North Georgia

Fulltime

Senior clinical data coordinator

ICON plc is a world-leading healthcare intelligence and clinical research organi...

Location

Mexico , Mexico City

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field, such as Life Sciences or Healthcare
English advanced
Advanced knowledge of clinical data management within the pharmaceutical or biotechnology industry
5 - 7 of experience managing clinical data bases ( (RAVE, Veeva, Inform)
Strong attention to detail and the ability to work effectively in a fast-paced environment
Excellent communication skills and the ability to collaborate with cross-functional teams

Job Responsibility

Create and maintain detailed data management plans and documentation, ensuring compliance with industry standards and regulatory requirements
Participate in the identification and resolution of data discrepancies and issues, working to streamline data flow and enhance data quality throughout the study lifecycle
Collaborate closely with cross-functional teams, including clinical operations and biostatistics, to develop and execute data management strategies tailored to specific studies
Perform other project activities as required in order to ensure that study timelines are met (for example, filing and archiving of study documentation , dispatching of queries to investigator sites for resolution, etc.)
Mentor junior data coordinators, providing expert guidance on data reconciliation, coding, and cleaning procedures

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Senior Executive- Dispatch Operations

Vodafone

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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