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Senior Engineer, IRM

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T-Mobile

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Location:
United States , Frisco

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

113600.00 - 205000.00 USD / Year
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Job Description:

The Sr ServiceNow IRM Engineer collaborates with a team to design, implement, and deploy IRM solutions leveraging ServiceNow modules such as CMDB, ITSM, and LSD to meet customers’ needs. They work on solving complex technical assignments, mentor others, and engage in innovation like introducing new frameworks and improving system designs.

Job Responsibility:

  • Develop software solutions and conduct tests and inspections
  • Create and independently develop ServiceNow applications
  • Design and implement new technical solutions using existing and emerging technologies
  • Collaborate with technical teams to deliver solutions
  • Mentor and guide others through workshops and learning sessions
  • Document system designs, configurations, and business requirements
  • Optimize designs or processes for cost efficiency or quality improvement

Requirements:

  • Bachelor's Degree in Computer Science or Engineering
  • 4-7 years ServiceNow hands-on experience
  • Strong communication skills
  • Customer service expertise
  • Analytical skills
  • Technical writing abilities

Nice to have:

  • Hunger to learn and passion to introduce new concepts
  • Feasibility analysis of new technologies, products, or features
  • Proactively contribute during brainstorming sessions
  • Experience piloting emerging technologies to existing or new solutions
What we offer:
  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays annually
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and internet discounts
  • Access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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