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Senior Documentation Content Editor role at Hewlett Packard Enterprise focusing on technical documentation, content editing, and knowledge management. The position requires ensuring accuracy, clarity, and consistency of all customer-facing and internal technical documents, proposals, and knowledge base articles.
Job Responsibility:
Create and maintain architecture documents, solution blueprints, runbooks, and user guides
Edit and refine proposals, RFP responses, and customer deliverables for quality and consistency
Ensure documentation complies with enterprise templates, branding, and standards
Review technical content for grammar, formatting, and readability
Standardize terminology and ensure alignment across global teams
Perform version control and maintain a structured document repository
Curate and organize content for internal knowledge bases, wikis, and playbooks
Collaborate with SMEs to capture tribal knowledge into reusable documentation
Support onboarding and training with high-quality content
Work closely with architects, engineers, and project managers to document evolving solutions
Partner with business and presales teams for bid/proposal content editing
Provide L2 support for documentation updates during project execution
Establish documentation standards, templates, and review checklists
Implement documentation workflows with approvals and quality gates
Drive continuous improvement in content lifecycle management
Requirements:
7+ years of experience in technical writing, documentation, or content editing
Strong expertise in MS Word, PowerPoint, Confluence, SharePoint, and Markdown tools
Familiarity with document automation, version control, and content management systems
Ability to translate complex technical concepts into business-friendly language
Strong eye for detail, grammar, and formatting
Bachelor's or Master's degree in English, Technical Writing, IT, or related field
Preferred certifications: Certified Technical Writer (STC, Tekom, or equivalent)
ITIL Foundation or Agile/Scrum certifications (for process alignment)
Nice to have:
Exposure to cybersecurity, cloud, and IT infrastructure documentation
Experience with DITA/XML standards, API documentation, or developer portals
Familiarity with proposal management tools (e.g., RFPIO, Qvidian)
Knowledge of AI-assisted content generation/editing tools is a plus
What we offer:
Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
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