Senior Director, Professional Services Jobs

FLEX Senior Director, BMSC Planning and Services

The FLEX Senior Director, Global Consulting, is a key member of the Customer Gro...

Location

United States , Bethesda, MD

Salary:

70.67 - 113.22 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

8+ years’ experience in strategy development, brand management, marketing strategy, or product management
4-year degree from an accredited university in Business Administration, Hospitality Management, or related major
OR 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
Experience managing and defining transformational strategies for business units
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
MBA or equivalent preferred
Lodging / hospitality industry experience preferred

Job Responsibility

Advising on enterprise strategies and priorities
Supporting Marketing and Personalization Acceleration capabilities
Providing advisory services on complex platforms and projects
Managing multiple projects
Leading major initiatives and programs
Advising on strategic execution
Developing goals and plans
Championing leaders’ vision for product and service delivery
Providing direction and assistance to other teams
Analyzing information and evaluating results

What we offer

Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts

Fulltime

New

Senior Practice Manager, Financial Services

Snowflake is about empowering enterprises to achieve their full potential — and ...

Location

United States

Salary:

184000.00 - 241500.00 USD / Year

Snowflake

Expiration Date

Until further notice

Requirements

10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field
Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc.
Proven track record of meeting booking, utilization, and consumption (or similar) targets
Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
Strong organizational skills, ability to work independently and manage multiple projects simultaneously

Job Responsibility

Spearhead services sales execution and project delivery success for key accounts.
Engage C-level executives to create and execute services roadmaps that drive real business outcomes.
Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting.
Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions.
Lead high-performing teams while ensuring top-tier customer satisfaction.
Report to an Consulting Practice Director on the Americas Professional Services teams
Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives
Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries.
Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team
Be the Professional Services point of contact for your accounts

What we offer

medical, dental, vision, life, and disability insurance
401(k) retirement plan
flexible spending & health savings account
at least 12 paid holidays
paid time off
parental leave
employee assistance program
and other company benefits
eligible to participate in Snowflake’s bonus and equity plan

Fulltime

New

Director & senior manager

Director & Senior Manager position within the Dopkins Assurance Services Group, ...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

Managing client relationships and assuming the role as a trusted advisor to our clients
Assuming the role of client service coordinator by working collaboratively within the Firm structure to serve our clients
Managing client deliverables and be able to accept final responsibility for decisions and the client work product
Managing risk in the client service process by following professional standards
Keeping current with a changing Federal and State regulatory environment
Demonstrating critical thinking ability
Exhibiting sound and practical business judgment
Operating with a commitment to ethical behavior, integrity and accountability
Having a high level of expertise and can contribute to the thought leadership within the Firm
Self-motivation to develop technical & professional skills

Job Responsibility

Assume a leadership role within our Firm and the Assurance Services Group (AS) by serving on the AS leadership team
Serve as a trusted advisor to a sophisticated client base and to actively engage in a leadership role with those clients
Mentor emerging leaders

What we offer

Opportunity to be a part of the strategic vision for passing a successful Firm onto the next generation of leadership and beyond
Various leadership development programs and support through our status as an RSM US Alliance firm

New

Senior Director of Bridge Building

The Senior Director of Bridge Building will lead the strategy, implementation, a...

Location

United States , Atlanta; Boston; Chicago; Boulder; Denver; Detroit; Los Angeles; Miami; New York; San Francisco

Salary:

100000.00 - 125000.00 USD / Year

Repair the World

Expiration Date

Until further notice

Requirements

7+ years of relevant professional experience in Jewish education, service learning, interfaith/intercultural dialogue, social justice, or community-building
Demonstrated expertise in bridge building, group facilitation, or DEI strategy—especially in settings involving young adults
Deep understanding of Jewish culture, values, and community
strong familiarity with issues of antisemitism, racism, and intergroup tension in the U.S.
Experience managing staff and/or contractors
ability to lead complex projects with multiple stakeholders
Strong interpersonal and communication skills, with a track record of building trust across lines of difference
Comfortable working in a fast-paced, collaborative, and mission-driven environment
This role requires domestic travel, approximately 5-10%

Job Responsibility

Lead the national strategy to advance bridge building as a core component of Repair’s mission and model
Codify Repair’s bridge building approach, drawing on internal insights and external best practices, to develop a scalable, impact-driven model
Supervise and support Bridge Building Educators at Repair and consultants working on curriculum and facilitation tools
Oversee the development and refinement of curriculum for Bridge Building Service Corps cohorts, leveraging evaluation insights
Guide the integration of bridge-building into Repair’s broader service programs (Service Corps and standalone), ensuring accessibility and resonance for Jewish and non-Jewish participants alike
Collaborate with content and training teams to ensure curricula are inclusive, reflective of partner identities, and informed by local context
Further enhances its bridge building approach for programs with organizations like Project Shema, Resetting the Table, and Constructive Dialogue Institute
Design and deliver training programs for staff, Service Corps members, partners, and volunteers to strengthen skills in intergroup dialogue and relationship building across lines of difference
Partner with leading dialogue and education organizations to integrate advanced tools and frameworks into Repair’s network
Lead, develop, and refine metrics that assess the impact of bridge-building programs on participants and communities in collaboration with the MEL team and consultants

What we offer

retirement matching
professional development funds
paid time off for service
generous vacation/sick leave
holidays
16 weeks of paid parental leave
Repair pays 100% for employee medical/dental/vision coverage and 50% for dependents

Fulltime

Account Director / Senior Sales Manager

Provides total account management support for assigned property accounts. Partne...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts
Identifies and aggressively solicits new accounts
Develops and implements strategic sales plans
Builds and strengthens accounts with existing and new customers
Identifies emerging business opportunities and risks
Increases local penetration of high potential accounts
Executes designated sales strategies to achieve revenue goals
Leverages methodologies, technical, and business knowledge
Resolves guest issues that arise in the sales process

Fulltime

New

Director & Senior Manager

Director & Senior Manager role within the Dopkins Tax Advisory Group (TAG). Oppo...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

Managing client relationships and assuming the role as a trusted advisor to our clients
Assuming the role of client service coordinator by working collaboratively within the Firm structure to serve our clients
Managing client deliverables and be able to accept final responsibility for decisions and the client work product
Managing risk in the client service process by following professional standards
Keeping current with a changing Federal and State regulatory environment
Demonstrating critical thinking ability
Exhibiting sound and practical business judgment
Operating with a commitment to ethical behavior, integrity and accountability
Having a high level of expertise and can contribute to the tax thought leadership within the Firm
Self-motivation to develop technical & professional skills

Job Responsibility

Serve on the Tax Advisory Group (TAG) leadership team
Serve as a trusted advisor to a sophisticated client base
Actively engage in a leadership role with clients
Mentor emerging leaders
Participate in the Firm’s Leadership initiatives
Engage in strategic planning and share ideas for department success
Conduct critical conversations to improve the Firm
Engage and manage to Firm profitability metrics
Work toward team goals for profitability metrics
Develop relationships that result in new clients and extended services

What we offer

Opportunity to assume a leadership role
Part of strategic vision to pass a successful Firm to next generation
Access to leadership development programs through RSM US Alliance
Opportunity to mentor emerging leaders

Senior Director, Enterprise Customer Success

As the Regional Vice President, North America Customer Success, you will lead a ...

Location

Canada , Toronto

Salary:

192000.00 - 264000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
a four year degree or equivalent
demonstrated ability to manage customer accounts in conjunction with sales organizations
exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter.

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
build and sustain a team of high performing leaders who embody our values, establish trusted advisor relationships and focus on making every customer successful
key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University
drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes
establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects

What we offer

Competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Director & Associate General Counsel

PagerDuty is seeking an exceptional attorney with deep product, IP, security and...

Location

United States , San Francisco

Salary:

199000.00 - 334000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

10+ years of relevant legal experience with deep expertise in at least three of the following areas: Security, Privacy, IP, Commercial Contracts, Litigation, AI or Regulatory compliance
prior experience advising throughout the product development lifecycle, covering security, privacy, intellectual property, contracts, regulatory compliance issues and more
admitted into and in good standing with at least one U.S. state bar
prior experience managing and developing successful teams
proven ability to concisely communicate and explain critical legal decisions with context, building trusted executive relationships
track record of successful implementation of cross functional strategy and creation of systems and processes to promote efficient scale of the organization
deep understanding of U.S. and international privacy and security regulatory frameworks and ability to translate multi-jurisdictional requirements into practical legal guidance
outstanding professional judgment and client service focus
team player with a positive attitude and love of solving problems

Job Responsibility

Lead and manage the Product & Privacy legal team, including managing PagerDuty's intellectual property portfolio, supporting the product, engineering and security teams, and managing our global privacy program
build strong relationships across the organization and create systems and processes to support business goals
advise stakeholders in developing and launching technology products to mitigate risk and maintain compliance in a fast-moving environment
promote business flexibility

What we offer

Competitive salary
comprehensive benefits package
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Director, Professional Services

PagerDuty

Location:
United States, San Francisco

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 06, 2025

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