Senior Customer Service Representative Jobs

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Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Sacramento

Salary:

27.06 - 35.22 USD / Hour

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

New

Temporary Polish Speaking Customer Service Representative

We are currently recruiting for a Polish speaking Customer Service Representativ...

Location

United Kingdom

Salary:

23809.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and Polish (it is essential to handle calls in both languages)
Experience of or aptitude for Customer Service
Good organisational skills
A minimum of 20 wpm on a keyboard
A working knowledge of MS Word / Excel
Excellent communication skills and the ability to remain calm in all situations
Ability to work on own initiative and under pressure in order to achieve deadlines

Job Responsibility

Respond to all customer enquires within given timescales, efficiently and effectively
Develop and maintain a full knowledge of client products and services
Be able to recognise when a problem or query should be transferred to another department or a more senior member of staff
Deal with all correspondence as requested/required
Log all calls accurately and in line with procedure
Responsible for maintaining and updating all administration
Consult product manuals, to be able to advise customer of appropriate options/solutions

What we offer

Training: 1 weeks training plus 3 days nesting period (fully paid)
Balanced work-life pattern
Supportive culture
Positive impact in the communities where we operate
Career growth opportunities

Fulltime

Senior Customer Service Representative

Are you looking for a challenging role where you will have the opportunity to ha...

Location

Canada , Montréal

Salary:

Not provided

Randstad

Expiration Date

January 06, 2026

Requirements

Have a minimum of 3 years’ experience in customer service
Detail oriented
Able to prioritize and multi-task at a high level
Able to solve problems analytically
Ability to adapt to change, in a competitive environment where priorities change frequently
Self-motivated, self-governing, and accountable
Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
Basic accounting knowledge is an asset

Job Responsibility

Responsible for responding to customer requests in a prompt, accurate, and professional manner
Develop and maintain good client relationships while ensuring confidentiality
Work with both internal and external teams to ensure the customer’s needs are met
Process customer requests through utilization of the CRM tool
Manage and update the inventory system
Complete service orders
Process invoices and complete billing
Work on Data clean up project

What we offer

Competitive payrate
Global opportunities for professional growth and development
Opportunity to work on a winning team at a leading telecommunications company, contribute to the continuous improvement of the customer experience, and gain valuable experience in a fast-paced, dynamic environment

Fulltime

Senior Customer Service Representative

Our client is seeking a highly skilled and customer-focused Senior Customer Serv...

Location

United States , Omaha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of customer service experience, preferably in a senior or lead role
Strong communication and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to handle high-volume inquiries and multitask effectively
Demonstrated problem-solving skills and attention to detail
Experience in mentoring or training team members is a plus
High school diploma or equivalent required
associate or bachelor’s degree preferred.

Job Responsibility

Serve as a primary point of contact for customer inquiries via phone, email, and chat
Resolve escalated customer issues with professionalism and efficiency
Provide guidance and support to junior customer service representatives
Maintain detailed and accurate records of customer interactions in CRM systems
Collaborate with internal departments to ensure timely resolution of customer concerns
Identify process improvement opportunities and contribute to team initiatives
Meet or exceed performance metrics including customer satisfaction, response time, and resolution rate.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan.

Fulltime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States , Work at Home

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate
High School diploma, G.E.D. or equivalent experience

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations
Creating a Differentiated Service Experience
Demonstrating Service Discipline
Handling Service Challenges
Providing Solutions to Constituent Needs
Working Across Boundaries

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Customer Service Representative

This role involves delivering excellent customer service in a financial services...

Location

United Kingdom , Epsom

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Background in financial services or a regulated industry
experience in a fast-paced telephone customer service environment
excellent organisational skills and attention to detail
strong written, verbal, and listening communication skills
ability to manage multiple tasks and switch priorities when needed
logical, analytical approach to problem-solving
fast learner with a strong sense of curiosity
IT literate with the ability to use a range of software and internal systems
team-oriented with a proactive and flexible mindset

Job Responsibility

Maintain up-to-date knowledge of all products and services offered by our client and their affiliated companies
handle telephone enquiries from existing mortgage and savings customers, providing prompt, accurate, and helpful responses
clearly explain products and services within the scope of the client's regulatory classification as an 'information only' provider, avoiding advice or guidance
carry out all aspects of mortgage account administration, including completions, redemptions, payments, product transfers, lease extensions, and general enquiries
prepare and send standard or dictated customer correspondence, including handling lost account enquiries
perform cashiering duties at Head Office, including opening, closing, amending, and processing transactions on savings accounts using internal systems
manage changes to customer and account information such as address updates, notice requests, and nominated bank account amendments
administer ISA transfers and assist with account registration procedures
support other departments as required, such as Loans Underwriting and the New Business Team
assist with system testing for new products and features

What we offer

Friendly, supportive team culture
training and development opportunities
varied and rewarding role within the financial services sector
opportunity to make a meaningful impact on customer experience

Fulltime

Senior Customer Development Representative

Serve customers from retail customers to ultra high net worth individuals and th...

Location

China , Shenzhen; Shanghai; Guangzhou; Nanjing; Suzhou; Beijing; Hangzhou; Qingdao; Chengdu

Salary:

Not provided

HSBC

Expiration Date

December 31, 2025

Requirements

Bachelor's degree or equivalent experience
Strong presentation and sales skills
Objection handling techniques and work under pressure
Good interpersonal and communication skills
Customer service orientation
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN

Job Responsibility

Be responsible for successful implementation of Premier Acquisition strategies
Acquire new-to-bank customers via central or self-generated leads
Complete simple retail sales
Accomplish training, coaching and accreditation requirement

What we offer

Continuous professional development
Flexible working
Opportunities to grow within inclusive and diverse environment

Fulltime

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Senior Customer Service Representative

NAPA Auto Parts

Location:
United States , Chicago

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 26, 2025

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Location:United States , Chicago

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 26, 2025

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Category:
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Contract Type:
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Job Posted:
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