Senior Custody Operations Analyst Job at Citi (Warsaw)

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset

Job Responsibility

Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
Prepare non-US tax reports covering multiple jurisdictions and products
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Asset Servicing Senior Analyst

The role is placed in the Securities Services Operations Department being part o...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of capital market regulation and infrastructure
Deep knowledge of custody processes
3+ experience in custody operation
Strong focus on customer needs, business risk and processes efficiency
The ability to make decisions, work under time pressure
Very good work organization, communication skills
University degree or equivalent experience
Fluent in Polish and English (in speaking and writing)

Job Responsibility

Daily investigation of corporate actions events on various types of securities (stocks, bonds, warrants etc.)
Utilizing data vendors, companies documentation, agent banks and depositories information to research and prepare corporate actions notifications
Ensuring timeliness and correctness of various types of event notifications provided to Clients
Client instructions processing and execution on the market
Interacting with internal teams (New Issues, Settlement, Client Service) on daily bases to proceed with business requirements
Working on projects related to process improvement, enhancement of control environment and automation
Acting as a business analyst on IT and market related projects

What we offer

Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
Flexible and partly-remote working conditions

Fulltime

CitiService Senior Analyst

We are in the process of establishing a new CitiService function as part of the ...

Location

Luxembourg , Bertrange

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent (Finance, Accounting, Math, or Management preferred)
Extensive experience in global financial institutions, preferably in Securities Services Operations and/or a similar position with strong client focus
Proven senior business analytics capability with excellent end-to-end operational process understanding
Proven ability to drive change in complex, dynamic environments
Track record handling complex/sensitive situations, including risk identification/remediation
Exceptional written/verbal communication, able to influence senior levels
Self-reliant, results-oriented problem solver
Strong organizational/project management skills
performs effectively under pressure, prioritizes deadlines
Experience collaborating with regulatory bodies, internal/external auditors

Job Responsibility

Support client Operational and Onboarding needs spanning all Products within the Issuer and Investor Services business relating to Fund Accounting, Middle Office, Transfer Agency, Securities Lending, Issuer Services, and Custody
Support Luxembourg Client Implementations and Change - will be responsible for supporting core Luxembourg Client Implementations tasks (relating to originations and business growth) and delivery of client change projects in line with service strategy and initiatives
Applies strong knowledge and expertise in the products and capabilities of the Investor Services Business, including but not limited to Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending
Manage client inquiries, ensuring timely responses and escalation of critical issues
Proactively manage client expectations with transparent communication and realistic resolution timelines
Act as a Subject Matter Expert (SME), providing authoritative guidance and innovative solutions
Support timely task completion and prevent SLA breaches
Accountable for remediating aged queries and enhancing client satisfaction
Participate in Client meetings and calls with business partners – Service Reviews, Issue Logs, DDQ etc
Support review Client Scorecards/Temp checks/KPI's and own follow up of action as required

What we offer

Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Custody Senior Business Analyst Operational Readiness

This Senior Business Analyst role will be focused on driving initiatives and pro...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 7-8 years of relevant Custody Operations / Business Analysis or Project Management experience and/or proven large team leadership experience in a dynamic environment across a regional footprint
Extensive Custody experience and detailed understanding of Operational organization and clients needs
Have strong technical knowledge of Custody products and regional regulatory requirements, stay abreast of changes and synthetize information quickly
Ability to establish and build trust with (internal or external) clients and senior leaders throughout the business, demonstrate strong communication, advisory and influencing skills with a strong client service orientation
Proven ability to lead cost saving and/or risk mitigation initiatives
Good organizational skills with the ability to work under pressure and prioritize within aggressive deadlines
Ability to work effectively in situations requiring analytical, interpretive, and problem solving techniques
Results oriented, creative and resourceful problem solver using impeccable integrity and judgment
In depth knowledge of Citi Policies and regulations preferred

Job Responsibility

Produces/reviews BRDs (Business Requirements Document) & FRDs (Functional Requirements Document), coordinates and/or perform UAT (User Acceptance Testing) and coordinates Operational Readiness and change implementation of new developments or Projects
Working with technology and product colleagues to develop a robust, stable and scalable solution
Create Business Requirement Documents and support testing of solutions
Ensure all solutions are appropriately documented and communicated to impacted parties
Assist Operations with the co-ordination of release planning, execution and post-implementation review
Ensure core Operations staff readiness for the implementation
Participate fully as a part of the Operations Readiness / Transformation team, constantly striving to find new ways to collaborate, innovate, identify synergies, transform and improve the business to ensure overall success
Manage relationships with internal stakeholders such as Product, Technology, Risk etc. to ensure there is a complete understanding of operational constraints, risks and needs, that there is continuous, open and constructive dialogue aiming to increase business growth within a controlled risk environment
Engage in Product Reviews and all new and prospective deal review discussions to assess the Operational impact
Develop a framework of a mutual commitment to meeting evolving business requirements and adapting to changing circumstances. Treat change as an opportunity to improve the service

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life

Fulltime

Senior Investment Operations Analyst

FM Investment Operations supports the investment activity of the Investment Team...

Location

United States , Waltham, MA and Boston, MA

Salary:

120400.00 - 173100.00 USD / Year

FM

Expiration Date

Until further notice

Requirements

5-10 years of experience in investment operations, preferably within an institutional asset management or insurance company setting, consisting of an OMS and Trade Compliance focus
Strong understanding of post-trade processing and settlement across various markets and asset types
Strong technical proficiency and experience, preferably working with database development
Previous experience and exposure to portfolio accounting requirements and deliverables, highly desired
Bachelor’s degree in Finance, Economics, Accounting, or related field
Excellent analytical, organizational, and communication skills
Desired experience in leading transition management initiatives intra and inter-departmentally
Ability to proactively work individually and collectively in a small team-oriented environment

Job Responsibility

Analyze, maintain and remedy daily post-trade processing and reconciliation for equity and fixed income trades, ensuring timely matching, settlement, and updates to core systems (e.g., Bloomberg AIM)
Facilitate onboarding and ongoing engagement with trading counterparties to ensure seamless trade execution and connectivity
Support the expansion of trading instruments in developed and emerging markets
Expand the compliance and monitoring structure through daily, weekly, and monthly portfolio oversight and internal reporting through Bloomberg AIM or other available resources
Configure and maintain compliance rules within Bloomberg AIM, ensuring thorough testing, documentation, and adherence to change management protocols
Set up and maintain accounts and assets within core systems for both internally and externally managed portfolios
Oversee data integration processes including start-of-day (SOD) position reviews and ongoing updates of non-custodied assets within core systems
Collaborate with team members and external parties to identify and implement opportunities to streamline operational workflows and activities to improve efficiency and reduce risk
Support reconciliation and oversight of external manager trading activity and performance data, ensuring accuracy and consistency across systems
Maintain ownership of various internal reporting deliverables and support monthly/quarterly management reporting processes

What we offer

incentive plan
generous health and well-being programs
a 401(k) and pension plan
career development opportunities
tuition reimbursement
flexible work
time off allowances

Fulltime

Compliance Officer

The Compliance Officer role at Citi involves serving as a senior compliance risk...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of Compliance laws, rules, regulations, risks and typologies
Knowledge of Custody Business, its operations and related UAE Securities and Commodities Authorities’ (SCA) regulations
SCA Full Accreditation
Product Compliance experience
Excellent written and verbal communication skills
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
Excellent project management and organizational skills and capability to handle multiple projects at one time

Job Responsibility

Serve as a senior compliance risk analyst for Independent Compliance Risk Management (ICRM)
Establish internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design
Engage with the ICRM product and function coverage teams to develop and apply Client Relationship Manager program solutions
Participate in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices
Analyze comparative data and prepare regional and global reports related to compliance risk assessments
Review materials or New Activity/initiatives to ensure compliance with regulatory and legal requirements
Investigate and assist in responses to compliance risk issues
Monitor adherence to Citi’s Compliance Risk Policies and relevant procedures
Prepare, edit and maintain Compliance program related materials
Interact and work with other areas within Citi

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Benefits that support well-being, living well, and saving well
Commitment to an inclusive workplace

Fulltime

Senior Business Analyst - Post-Trade & Regulatory Change

We are seeking an experienced Senior Business Analyst / Operations Coordinator t...

Location

United States , New York

Salary:

110000.00 - 135000.00 USD / Year

Talan

Expiration Date

Until further notice

Requirements

+10 years of relevant experience in capital markets Operations, post-trade, or back-office transformation roles
Strong expertise in broker-dealer Operations workflows for cash equities and US options, including clearing and custody
Solid understanding of trade lifecycles and post-trade processing
Hands-on knowledge of DTCC and OCC workflows, including TradeSuite interfaces
Experience contributing to or leading a back-office conversion or migration project
Understanding of how OMS feeds back-office systems and how those systems interface with clearinghouses and the general ledger
Good understanding of project governance and documentation best practices

Job Responsibility

Represent Operations in all conversion and vendor meetings, acting as a key point of coordination between internal teams and Broadridge
Produce clear conversion documentation, including executive summaries, key decisions, and deliverables for senior Operations stakeholders
Support the existing roadmap by contributing to key tasks, milestones, and dependencies
Assist in the creation of the chart of accounts for the new subledger
Own testing documentation and execution, including test scripts, expected results, actual results, gap analysis, and remediation tracking, across: Trade capture
Trade settlement
Asset servicing
Non-financial regulatory reporting (Short Interest, Reg SHO)
Security Master and Account Master
Cash and position reconciliations (system vs clearinghouse vs general ledger)

What we offer

401(k) retirement plan with company matching
15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
8 paid holidays + 5 sick days + 2 personal days per year
Company health, dental, and vision insurance plans + FSA
Voluntary STD and LTD
Commuter/transit benefits

Fulltime

Securities & Derivatives Senior Group Manager

Citi is seeking an exceptionally talented and visionary Director to lead our Dig...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience of progressive leadership experience in digital operations, technology, or financial services, directly focused on digital assets, blockchain, or distributed ledger technologies
Deep understanding of crypto and blockchain fundamentals (e.g., Bitcoin, Ethereum, Hyperledger), various consensus mechanisms, decentralized finance, smart contracts, and token standards (ERC-20, ERC-721, etc.)
Proven track record of building and scaling complex operational processes, ideally in a highly regulated environment. Experience with back-office operations, settlement, and reconciliation is highly desirable
Strong comprehension of the current regulatory landscape for digital assets globally, and an ability to translate regulations into actionable operational and technical requirements
Exceptional leadership, communication, and interpersonal skills, with the ability to influence stakeholders at all levels
Demonstrated ability to analyze complex problems, identify root causes, and implement effective, scalable solutions
Familiarity with modern software development methodologies (Agile/Scrum), cloud platforms (AWS, Azure, GCP), and data analytics tools

Job Responsibility

Define, develop, and execute the Digital Assets operations strategy, aligning it with the company's overall vision and growth objectives. Identify emerging trends and technologies to maintain a competitive edge
Oversee the end-to-end operational lifecycle of digital assets, including issuance, custody, trading, settlement, and reconciliation. Implement best-in-class operational processes, controls, and risk management frameworks
Lead the research, evaluation, and implementation of new blockchain protocols, smart contract applications, and DLT solutions to enhance operational efficiency, security, and scalability. Drive the adoption of transformative blockchain-based capabilities across the organization
Partner closely with legal and compliance teams to ensure all digital asset operations adhere to evolving global regulatory requirements (e.g., FinCEN, SEC, CFTC, FATF). Develop robust risk assessment and mitigation strategies specific to digital assets
Build, mentor, and inspire a high-performing team of digital operations specialists, blockchain engineers, and analysts. Foster a culture of continuous learning, innovation, and accountability
Serve as a subject matter expert and collaborate effectively with product development, engineering, cybersecurity, finance, and sales teams to drive successful product launches and operationalize new features
Represent Citi in industry forums, conferences, and working groups to contribute to the broader digital asset and blockchain ecosystem, staying abreast of market developments and fostering strategic partnerships
Contribute to the technology roadmap for Digital Asset platforms, ensuring robust, scalable, and secure infrastructure to support future growth

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Senior Custody Operations Analyst

Citi

Location:
Poland , Warsaw

Category:
Banking

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 25, 2025

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Senior Custody Operations Analyst

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Location:Poland , Warsaw

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 25, 2025

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Location:
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Contract Type:
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Job Posted:
November 25, 2025