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Senior Control Room Manager

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Boots

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Location:
United Kingdom , Nottingham

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Senior Control Room Manager role overseeing warehouse systems to ensure smooth running, managing a specialist team, and optimizing system throughput and availability.

Job Responsibility:

  • Oversee the warehouse systems and ensure they are optimised to maintain the smooth running of the warehouse.
  • Responsible for managing, leading and motivating a specialist team of direct reports. Providing 24/6-cover to provide core shift management of the Control room Witron system which runs the Warehouse
  • To lead a team that monitor the daily workload progress and take any systems, engineering or operational actions necessary to ensure the work is completed
  • To lead and motivate a large specialist team of made up of Control room Managers and Assistant Control Room Managers
  • Ensure team are reviewing the balance of the days inputs and outputs to make decisions on what actions are required to ensure maximum fulfilment of stock receipts
  • To ensure the system delivers optimum throughput and system availability. Identifying when performance is starting to deviate from target / acceptable levels and ensure correct teams take appropriate actions to remedy.
  • To ensure team is co-ordinating with relevant areas to drive engineering and system expertise to rectify issues at the earliest opportunity
  • Analysis of issues post-resolution to accurately conclude the root cause and develop a clear action plan for resolution.
  • To ensure that all pick planning and re-profiling activity and associated pick resource estimates for the relevant areas within those warehouse areas
  • To support decision making to adjust the outbound flow including tactical workload reduction (scratching, rolling picks) to ensure that all vehicles are loaded to meet the trunking delivery schedule
  • Maintain a working relationship with Boots IT to ensure that the warehouse is provided the best service for receiving store and suppliers orders on time to deliver a world class service

Requirements:

  • Experience managing a technical team, IT equipment and resolving system related problems
  • Experience writing / developing management reports, working with automated warehouse systems and controlling use and repairs of IT equipment
  • Exposure to project based work, warehouse processes and flows and extensive operational and people management skills
  • Demonstrate a flexible and adaptable approach, maintain relationships and influence performance.
  • Detailed experience of warehouse processes / flows and working with automated warehouse systems
  • Able to resolve conflicts, maintain relationships and influence performance
What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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