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Senior Content Designer

Made Tech

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Location:
United Kingdom, Bristol

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

50000.00 - 60000.00 GBP / Year

Job Description:

Made Tech wants to positively impact the future of the country by using technology to improve society. We believe being design-led can create positive outcomes in the public sector, through critical services enabled by technology. We are building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously, influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs. They are visible contributors to a healthy user-centred design (UCD) community and culture at Made Tech. They report to a Lead Content Designer.

Requirements:

  • assure the quality of content delivery within your service team and contribute to Made Tech’s content design standards
  • be accountable for the production of high quality, user-centred content
  • help delivery teams get a shared understanding of problems to solve and ideas to test
  • have good knowledge of how to make services accessible to everyone
  • audit services to identify accessibility issues with content
  • have thorough knowledge of the government Service Standard and how to meet it through content design best practice
  • demonstrate good habits for sharing and improving content
  • demonstrate experience in creating, iterating, managing and overseeing content across multiple channels
  • encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements
  • build relationships with clients, earning their trust and understanding their needs
  • identify opportunities for new work
  • manage less experienced content designers
  • support the hiring and onboarding of content designers
  • contribute to a safe, supportive, healthy community of practice
  • represent content design publicly and internally
What we offer:
  • 30 days Holiday
  • Flexible Working Hours
  • Flexible Parental Leave
  • Remote Working
  • Paid counselling
  • financial and legal advice
  • flexible benefit platform
  • Smart Tech scheme
  • Cycle to work scheme
  • individual benefits allowance
  • Health care cash plan
  • Pension plan
  • social and wellbeing calendar of events

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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