Senior Consultant Specialist

• Work closely with local business and IT teams on various projects and support items, coordinate among local business/IT and regional delivery teams
• Provide support across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
• Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

• Bachelor degree in Information Technology, Engineering or related fields
• More than 5 years’ technical skills and experience in software development using Java, Spring boot, MAVEN, Postman, IntelliJ, JAVA WEB system with UI technical skill React JS
• Experience in API development, has knowledge in HSBC API development standards
• Experience in cloud technology is a plus
• Experience in managing significant risks and problem resolution
• Excellent communication and interpersonal skills
• experience of working with diverse teams
• Proficiency in verbal and written English, especially proficient in email communication and reporting
• Strong customer focus and commitment to delivery
• Excellent problem solving and User support skills
• Willing to travel per project and support need
• Flexibility to work on weekends or late hours
• Ability to multi-task in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure
• Working in a team with different cultures

Experience in cloud technology

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment