Senior Consultant Specialist, HSBC

Senior Consultant Specialist

HSBC

Location:
India, Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Senior Consultant Specialist role at HSBC focusing on Site Reliability Engineering, service recovery, incident management, and driving service improvement initiatives within a banking technology environment.

Job Responsibility:

Ownership of service recovery during incidents
Ownership of root cause fixes and observability uplifts
Ownership of remediating resilience control breaks and cyber vulnerabilities
Reporting on Service incidents, availability, improvement plans, DR compliance, and security patching activities
Identify and drive service improvement initiatives including automation of server patching and disaster recovery tests
Provide hands on support to the fd ITSO and Service Quality team members
Own and drive the mitigation/risk acceptance of all identified cyber vulnerabilities
Continue the transformation of our service delivery capabilities

Requirements:

Background in Dev Ops, Site Reliability Engineering and/or Platform/Channel Delivery
Direct experience of applying ITIL or SRE principles within an agile/DevOps environment
Broad understanding and comprehensive appreciation across Service Management process and principles
Sound understanding and working knowledge of HSBC processes (change management, ITSA, access management, tooling, data security, etc)
DevOps and Agile principles for efficient delivery
Ability to manage risk, adopt a customer-first mind-set in managing change, and make decisions to support the best outcomes for our customers
Excellent spoken and written communication skills with experience of adapting style and approach to a senior audience

Nice to have:

Qualification in a relevant service management discipline (such as ITIL)
Qualification in an agile delivery methodology (such as Scaled Agile Framework)

What we offer:

Opportunities, support and rewards
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 31, 2025

Expiration:
September 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.