Senior Collaboration Solutions Engineer

• Designing, deploying and managing functionality of studios, town hall spaces, conference rooms, and digital signage
• Ensuring that all systems are operational and that new setups are ready for success from day one
• Supporting the Content Studio team, ensuring the proper functioning of broadcast systems, IT systems, and networked storage systems
• Coordinating with vendors for builds, refreshes, and maintenance
• Managing relationships with vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
• Driving new builds and office refreshes, providing direction to vendors and partners on AV standards and best practices, and handing over the offices to local technicians
• Occasionally helping plan and run high-profile shows and events

• Over 6 years of experience in a corporate IT organization, specifically in Studio Engineering (including broadcast systems, lighting systems, IT, and storage)
• Corporate AV Engineering (including conference rooms, digital signage, and town hall spaces)
• Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
• A strong passion for workplace collaboration tools and services
• Experience planning and delivering IT/AV component of office builds and refreshes
• Solid understanding of network protocols and best practices
• Proven project leadership experience
• A commitment to continuously improving products and processes
• The ability to act as a technology leader and subject matter expert
• Experience in vendor selection and relationship management (both software and hardware)
• Strong awareness of security practices and precautions
• Excellent documentation skills, and the ability to train local technicians when handing over projects
• Experience evaluating technical drawings and plans to ensure they meet business needs
• A self-starter who can work independently and is comfortable in a remote team environment
• Relevant certifications (such as CTS, Dante, QSYS, etc.) are a significant plus

Relevant certifications (such as CTS, Dante, QSYS, etc.)

• Health coverage
• Paid volunteer days
• Wellness resources
• Potential for bonuses, commissions, and equity