Senior Change Manager

• Lead the Change Management process, from request evaluation to final approval, in alignment with CA-GIP standards
• Assess risks and impacts of proposed changes on production services, users, and processes
• Ensure quality and completeness of deliverables for each change
• Coordinate CAB and E-CAB meetings, acting as a mediator when needed
• Plan and communicate effectively with all stakeholders, ensuring transparency and alignment
• Monitor post-deployment success and conduct Post-Implementation Reviews (PIRs)

• Strong experience in Change Management and ITIL-based processes
• Solid understanding of IT systems and ability to interpret technical language
• Ability to write clear and concise documentation
• Excellent communication and coordination skills with multidisciplinary teams
• Working knowledge of SQL and ability to read/debug Java 8+ code (a plus)
• Fluent in French (C1+) and proficient in English (B2+)

Working knowledge of SQL and ability to read/debug Java 8+ code

• Top Employer Europe certification
• Opportunity to grow expertise in a constantly evolving environment