Senior Change Manager Jobs

Senior Change Manager

Burman Recruitment

Location:
United Kingdom

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale programmes that include: Implementation of new enterprise systems (e.g., ERP); Major campus development and redevelopment; Digital transformation across professional and academic services; Organisation-wide operating model redesign. This is a senior role responsible for shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably.

Job Responsibility:

Lead the change workstream within service design and operating model transformation projects across multiple business areas
Define and implement the change management strategy, approach, and roadmap for major organisational change programmes
Work closely with service leaders, programme teams, HR, and senior stakeholders to ensure changes are understood, adopted, and embedded
Support prioritisation and sequencing of service areas undergoing operating model transformations
Identify, assess, and escalate change impacts across the programme portfolio
Deploy a range of change tools and methodologies to measure adoption, track progress, and report benefits realisation
Coach leaders and managers to drive change within their local areas, providing expert guidance on communications, engagement, and readiness
Support alignment between service design delivery and strategic organisational objectives
Develop and implement clear communication strategies outlining the case for change and progress updates
Contribute to a collaborative, cross-functional transformation environment

Requirements:

Degree or relevant professional qualification
Prosci® or equivalent change management certification
Leading large-scale service design transformations
Delivering people, process, technology, and structural change with a strong focus on behavioural and cultural change
Applying recognised change management methodologies and tools
Working in complex environments with highly matrixed stakeholder groups
Supporting service-based or shared services transformation
Knowledge of user experience and service design approaches
Collaborating effectively with HR on people-related change
Influencing and engaging senior stakeholders
Exceptional communication and relationship-building skills
Strong analytical, problem-solving, and organisational skills
Resilience, adaptability, and ability to lead through ambiguity
Strong influencing and negotiation abilities
Delivery-focused with an ability to manage complex change portfolios

Nice to have:

Working within a Higher Education institution or similar complex public/regulated environment

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

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